Maintenance for the week of September 8:
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
Maintenance on a weekend?
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Wild_Monk✭✭TESO must have a offline mode. To pump character, to do quests, to collect materials in locations. For all this, not need the Internet and the Online Mode.0 -
Orgub_gro_Yagash✭✭✭✭✭
✭ZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Going forward, if a hot fix is needed on the weekend, it would be appreciated if you simply implemented the hot fix and left full maintenance for Monday or Tuesday per usual. You infringe on your customer base far less by doing so. Remember, you ran the numbers when picking the maintenance times. We now have not only had the start of our weekend impacted, but we will have to deal with any potential problems for the rest of the weekend where as normally this would only impact our Monday, Tuesday, and Wednesday.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
and the problem is?SLU DEMPC EUWaidagle: "like to jump/rush into a horde of enemies and die quickly... call it "sneak like an orc""cheers'n'oi#freeRAVIOUR0 -
Lukums1✭✭✭✭ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
LOL can I add now because now it's funny.
We are beginning to wrap up? LOL.
It's over 5 hours now on console with still no patch to download.
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ZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Going forward, if a hot fix is needed on the weekend, it would be appreciated if you simply implemented the hot fix and left full maintenance for Monday or Tuesday per usual. You infringe on your customer base far less by doing so. Remember, you ran the numbers when picking the maintenance times. We now have not only had the start of our weekend impacted, but we will have to deal with any potential problems for the rest of the weekend where as normally this would only impact our Monday, Tuesday, and Wednesday.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
Wow so you are informing was that a hotfix is about fixing a problem? We would never have thought about that
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Elsonso✭✭✭✭✭
✭✭✭✭✭Patch notes are up, and I don't see ANYTHING in there that justifies the downtime at all. Maybe add the "hotfix" to the patch notes? It looks like the notes prepared for the regular monday patch, and someone just forgot to add the one fix that caused all this uproar?
A little more respect for the customers, please.
There ARE other games around, and people at ZOS should realize that we the players have choices. You at ZOS don't. Your jobs and income depends on the game. Make this game great again or people will leave.
No, whatever it is that forced the hotfix, it is not in the patch notes. It is likely something we would not associate with something happening in the game. Obviously, it impacted all 6 servers.
Why hotfix today? Obviously it was urgent enough to do now, and not wait 2 more days. What people tend forget is that they don't do anything on short notice. Whatever this hotfix was, it likely took them 2 or 3 days to isolate, fix, and test. That they were not willing to add a couple days to that speaks to the seriousness of the fix.
As for why do the patch today? It is apparent that there is a 4-6 hour duration for all changes on the server. The hotfix was estimated at 4 hours, the patch only added 2 estimated hours. As has been noted, a Monday patch would have been an additional 4-6 hour maintenance.
XBox EU/NA:@ElsonsoJannus
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Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
Tia413✭✭✭✭The problems I see with this Patch already:
#1 Aetherial Dust is very rarely found on the resource nodes in certain zones - it can appear on ore, raw cloth, fallen wood, alchemical herbs and mushrooms, and water sources. It is not found on monsters.
Great Zos.... More Bots getting added to the farming
Zos, Why don't you just come out and admit Bots are allowed on this game?
#2 Both the Aetheric Cipher and Aetherial Dust are unbound, meaning that they can be traded and sold from one player to another.
I can see the first people who get lucky and get this item to price them for 1M gold
From what I have been seeing on this forum lately , they may not have anyone left on the game but BOTS if they keep up like this.0 -
inflaburwb17_ESO✭✭✭And thanks ZOS for laying it out for us. The downtime over the weekend sucks, but hey... it's not like ESO is the focal point of my life, nor my drug. That would be caffeine and nicotine
. I'm off to watch England take on the Springboks. 1 -
ZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Going forward, if a hot fix is needed on the weekend, it would be appreciated if you simply implemented the hot fix and left full maintenance for Monday or Tuesday per usual. You infringe on your customer base far less by doing so. Remember, you ran the numbers when picking the maintenance times. We now have not only had the start of our weekend impacted, but we will have to deal with any potential problems for the rest of the weekend where as normally this would only impact our Monday, Tuesday, and Wednesday.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
Okay, so this wasn't just a hot fix then. Something happened or is going to happen that required altering your intended timeline. As a 3D modeler, animator, and programmer that has been involved in projects similar in scope I understand how complicated this process can be.0 -
Hammy01✭✭✭✭✭GrayGhost79 wrote: »and the problem is?
It's a highly classified secret that could destroy the world as we know if it were to ever be revealed. We should all be very thankful that ZoS discovered this problem and fixed it quickly!!
Edit* Messed up and quoted the wrong person... to lazy to try and fix it... sorry!Edited by Hammy01 on 12 November 2016 14:094 -
ZOS_GinaBrunoCommunity ManagerOk all, we're going to be opening the PC and PS4 servers momentarily. We're still working on completing maintenance on Xbox.1 -
AwontuSoul ShrivenZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Going forward, if a hot fix is needed on the weekend, it would be appreciated if you simply implemented the hot fix and left full maintenance for Monday or Tuesday per usual. You infringe on your customer base far less by doing so. Remember, you ran the numbers when picking the maintenance times. We now have not only had the start of our weekend impacted, but we will have to deal with any potential problems for the rest of the weekend where as normally this would only impact our Monday, Tuesday, and Wednesday.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
But i will work monday, then i couldnt back my playtime, thx to joke about that, maintenance between 10AM and 4PM on Eu server, u said "frustation", very pathetic... So sad
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flubber77✭✭✭✭ZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
I would like to see the long version of this. WHY DID YOU NEED TO TO IT IN THE WEEKEND???
just to say it was needed is not enough. i did not have any problems at this point. at least that i could see. so why could you not wait until monday?
Still a grudge, only to see false what u want and nothing less.2 -
Lumenn✭✭✭✭✭
✭Orgub_gro_Yagash wrote: »ZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Going forward, if a hot fix is needed on the weekend, it would be appreciated if you simply implemented the hot fix and left full maintenance for Monday or Tuesday per usual. You infringe on your customer base far less by doing so. Remember, you ran the numbers when picking the maintenance times. We now have not only had the start of our weekend impacted, but we will have to deal with any potential problems for the rest of the weekend where as normally this would only impact our Monday, Tuesday, and Wednesday.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
and the problem is?
Don't think they're gonna say. Repeated questions managed to get us a repeat "we had something to fix". With Zos history of being tight on communication it could be anything from a simple fix, crown crate prep, or a complete security breach. We'll never know0 -
Sethyss✭✭✭ZOS_GinaBruno wrote: »In short, we found a problem that had to be fixed immediately.
Well that's a lie... because you didn't fix it immediately did you?
You still managed to hold off fixing it until a time where NA players would be least affected by your decision and instead the majority of EU players were unable to play on a Saturday.
8 -
P3ZZL3✭✭✭✭✭
✭It's just dawned on me, that I've actually sat here and waited lol
Good use of 6hrs lol
At least I showered I guess lol
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✭✭✭ Check ESO Server Status Live!: http://eso.webhub.eu/ ✭✭✭3 -
ZOS_GinaBruno wrote: »It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
This is very comforting, because on Mondays I can not play. Since I must earn my money so I can afford the subscription.
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GDOFWR420✭✭✭✭Maybe their fixing sorc's. You shouldnt be able to be afk and your pets aquire xp for kills. Just go check out vivecs antlers pets for days there.0 -
Eightpeaks✭✭"A problem that had to be fixed immediately" - although not so immediately that we couldn't save our effort and money by combining it with a routine patch, of course.@Hecco
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Just back to ESO thanks to Covid-19. Unfortunately I see the servers have caught it.1 -
stumpy999✭✭✭Stuff needed fixing
Needed to make the game great again.
What more do you need to know?
wonder if i can feed the horse.....1 -
vyndral13preub18_ESO✭✭✭✭✭
✭✭✭✭Orgub_gro_Yagash wrote: »ZOS_GinaBruno wrote: »Can you not at least tell us what the hotfix is? If it's serious and you're fixing an exploit, people may be a little less angry about this occurring on a weekend.
In short, we found a problem that had to be fixed immediately.GrayGhost79 wrote: »ZOS_GinaBruno wrote: »Hey guys! Thanks for hanging in there during this morning's maintenance. We're beginning to wrap up PC and PS4, but Xbox maintenance is still ongoing. We'll let you know when we're getting close to opening some of the servers.
Going forward, if a hot fix is needed on the weekend, it would be appreciated if you simply implemented the hot fix and left full maintenance for Monday or Tuesday per usual. You infringe on your customer base far less by doing so. Remember, you ran the numbers when picking the maintenance times. We now have not only had the start of our weekend impacted, but we will have to deal with any potential problems for the rest of the weekend where as normally this would only impact our Monday, Tuesday, and Wednesday.
Thank you for your work and dedication,
A paying customer
Understand your frustration for sure; we try to avoid having maintenance on the weekend at all costs. We were already prepping the PC build for Monday's maintenance, but due to how patches are prepared, we needed to publish 2.6.9 during today's downtime. It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
and the problem is?
Don't think they're gonna say. Repeated questions managed to get us a repeat "we had something to fix". With Zos history of being tight on communication it could be anything from a simple fix, crown crate prep, or a complete security breach. We'll never know
Cant really blame them. How many times have they put out notes saying we fixed X, only to find out they didnt.1 -
Peekachu99✭✭✭✭✭
✭✭If it's an exploit, they won't say--they'll just patch it as quick as possible. Anyway, a bit of downtime is better than a broken economy or game-breaking bugs.1 -
Glamdring✭✭✭✭✭ZOS_GinaBruno wrote: »In short, we found a problem that had to be fixed.ZOS_GinaBruno wrote: »It's a complicated process, but the good thing is we won't need downtime for maintenance on Monday at least.
So you had a problem? Thanks for clearing that up. And thanks for doing it all on a Saturday, now we all can play on Monday instead .....doh
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SurizelSoul ShrivenWell, probably everyone is kinda frustrated cuz a lot of people are able to play only at weekend. But anyway thank you, Gina, for staying in touch with us. In my humble opinion maintenances during weekend are bad ideas, but im thankful for your answers. And now let's play some ESO, PC (EU) is up. Hooray!0
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runagate✭✭✭✭✭
✭✭✭It makes perfect sense that if that vague something that required an immediate hotfix relied on whatever changes were being implemented during Monday's maintenance that the whole shebang needed to be performed at once.
What doesn't make sense is not simply stating why everyone was put out like this unless it was something someone did that was incredibly stupid
Old timers will remember when Larry used to accidentally take down the EU server when it was time to take down the NA one, and vice versa.2 -
Well, probably everyone is kinda frustrated cuz a lot of people are able to play only at weekend. But anyway thank you, Gina, for staying in touch with us. In my humble opinion maintenances during weekend are bad ideas, but im thankful for your answers. And now let's play some ESO, PC (EU) is up. Hooray!
Is this guy real? How much do they pay you?6 -
Eightpeaks wrote: »"A problem that had to be fixed immediately" - although not so immediately that we couldn't save our effort and money by combining it with a routine patch, of course.Well, probably everyone is kinda frustrated cuz a lot of people are able to play only at weekend. But anyway thank you, Gina, for staying in touch with us. In my humble opinion maintenances during weekend are bad ideas, but im thankful for your answers. And now let's play some ESO, PC (EU) is up. Hooray!
I can't, I have to get ready for work lol. My play window was several hours ago
1
