It's a question of judgement.

Reminds me of the recent crown sale. They couldn't offer it on all platforms at the same time so they offered it on two, pissing off the third. The two who got it wouldn't have known or cared if they hadn't gotten it until it could be offered on all three. Dumb.

Now a hotfix is another issue and usually (as in had better be) a potentially serious destabilizing matter. Fine.

But the reason you perform patches on a Monday is so that you can deal with what the patch may have broken during the lowest traffic time of the week. It's poor judgement to combine the two during the highest traffic time of the week.

Finally, it's no way to treat your employees. It signals something amiss with the organization itself.

Not a customer confidence builder.

bellanca6561n wrote: »

It's a question of judgement.

Reminds me of the recent crown sale. They couldn't offer it on all platforms at the same time so they offered it on two, pissing off the third. The two who got it wouldn't have known or cared if they hadn't gotten it until it could be offered on all three. Dumb.

Now a hotfix is another issue and usually (as in had better be) a potentially serious destabilizing matter. Fine.

But the reason you perform patches on a Monday is so that you can deal with what the patch may have broken during the lowest traffic time of the week. It's poor judgement to combine the two during the highest traffic time of the week.

Finally, it's no way to treat your employees. It signals something amiss with the organization itself.

Not a customer confidence builder.

Can you explain hotfix for what?

I can not find anywhere saying that they are applying hotfix for xxxxx....

PC is getting a patch and consoles?

Lord_Dexter wrote: »

What is the reason for this weekend maintenance? are there any official words @ZOS_GinaBruno ?

poorly done work on orsinium event

Zos_Engineers: Guys, we need to do a HotFix. Issue with XXX in the game.

ZOS_Management: Welp, can it wait until Monday when we do the update?

Zos_Engineers: Well, not really. It's pretty bad and if they find the bug it's going to mess with the economy!

ZOS_Management: Ok, well, they ain't going to like it. Taking it down prime time in EU

Zos_Marketing: True, but to be honest, it doesn't matter what we do, they're all going to flame us in the forums...

Zos_Community: Yup. But then, that's why we don;t get involved in chat there any more. It's just pointless.

Zos_Management: Fine, take it down and get the fix.

Zos_Engineers: Hey, why don;t we at least do the update for Monday at the same time. At least it means we don't have to take the servers down on Monday....

Zos_Marketing: Not a bad idea. However, I bet they won't care and will still *** about it.

Zos_Management: They will, they always have. There's never going to be a good time to do it. Ok, make it happen and we'll go on to Reddit for the 6 hrs it's done.

Zos_Marketing: Agreed.

Zos_Engineers: *click* Ok then, they've got the 5minute notice. I'm going to get a coffee and bacon sandwich. I'll be back in a couple of hours and we'll crank out the update.

lol it's because I had to work today! Good to know that I'm not missing out

lardvader wrote: »

lol it's because I had to work today! Good to know that I'm not missing out

heh. I traded my morning shift for an afternoon shift, and was looking forward to easing into the day with lots of coffee, some gaming, maybe doing some dishes inbetween... then going to work at some point. now the downtime ends just when I headed out to work, if they stick to their plan.

actually... kinda curious if it will be back up by the time i get back home, tbh

It's funny to see all those unemployed people, not understanding the difference between a saturday and a monday. For your information, those of us who have to work to make a living will propably be working on monday and couldn't care less if the servers are down or not, because knowing that the servers are up does not make work more enjoyable.

If a tech company makes a call, to take their game offline to fix something, it needs fixing. It's clearly an emergency change, and they have the foresight to pull forward the regular update into today so you don't have dual downtime. I say good job ZOS.

Enough of the moaning peeps, if you want the game fixed they need downtime to fix it. Sucks for EU, APMEA timing wise but what can they do.

Agreed tho that open comms policy on what the fix was would be nice.

I'm currently working three jobs, (four if you count the commissions I do on the side.)
I work all 7 days of the week, depending on what shifts I'm given, usually getting one full day off and that can be any particular day.

I'm working later today, am I annoyed at a patch right now? Yes, because I wanted to play for a while before work.

Do I understand that the majority of people have mainly weekends off? Yep. I do and I can genuinely see your frustration, but please don't assume that people "don't work for a living" if they see Saturday as a regular (working) day.

Johnfred24 wrote: »

Nyata wrote: »

Johnfred24 wrote: »

It's funny to see all those unemployed people, not understanding the difference between a saturday and a monday. For your information, those of us who have to work to make a living will propably be working on monday and couldn't care less if the servers are down or not, because knowing that the servers are up does not make work more enjoyable.

I think it's funny that someone with a 9-5 job, 5 days a week does not understand there is people working weekends, night shifts, shift rotations and trying to make the best out of whatever scattered free time they get. This 'making the best out of things' including to not get overly upset about something like a game downtime.

You absolutly misunterstood my comment. Of course there will be people who profit from this, but most won't. I was just trying to say that most people will not care about the argument "Well at least servers are up on Monday" because it's not going to help them much.

Did I? cause frankly, for me bundling these downtimes means i get to play on monday before i go to work. so see? working folks actually profit from this. at least this one does.

Lets face it: they think of europe as a region in turmoil, with mad people all around, and they couldn't care less. America first is it and was for some since ever. Europeans don't matter at all. This maintenance schedule isn't that bad for NA people.

Nyata wrote: »

Johnfred24 wrote: »

Nyata wrote: »

Johnfred24 wrote: »

It's funny to see all those unemployed people, not understanding the difference between a saturday and a monday. For your information, those of us who have to work to make a living will propably be working on monday and couldn't care less if the servers are down or not, because knowing that the servers are up does not make work more enjoyable.

I think it's funny that someone with a 9-5 job, 5 days a week does not understand there is people working weekends, night shifts, shift rotations and trying to make the best out of whatever scattered free time they get. This 'making the best out of things' including to not get overly upset about something like a game downtime.

You absolutly misunterstood my comment. Of course there will be people who profit from this, but most won't. I was just trying to say that most people will not care about the argument "Well at least servers are up on Monday" because it's not going to help them much.

Did I? cause frankly, for me bundling these downtimes means i get to play on monday before i go to work. so see? working folks actually profit from this. at least this one does.

Good for you. I just said that some people would profit from it but most wont, so I'm not sure what you are trying to tell me with this.

SkylarkX wrote: »

Well I just hope they get a wriggle on so us oceanics can get some game time on our saturday night.

Unless you plan to start playing at 1am don't count on it.