The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Still experiencing loading screens, shadow players and missing NPC AFTER update 11
@ZOS_GinaBruno,
@ZOS_DaryaK and
@ZOS_JessicaFolsom
XBOX NA - Aldmeri Dominion chars.
Playing the game since the Update 11 DLC, I am continuing to experience shadow players, missing NPC and intermittent load screens across my chars. There is a marked improvement in load times of shadow players but I still experience the same issues that were present before the update. Within R'wlaka, I continue to experience missing banker and stable owner plus players are shadows when I load in or change to shadows as I move across the area from shrine to enchanting station and back again. I also find crafting stations to be missing when I load in and have to wait for them to fully load in.
As before the update 11 drop, when I ride from Shatul Wayshrine to drop off writs at Orsinium, I have to wait at gates for NPC to load in (not doing so previously would result in crash to dashboard).
I am now playing content on the Gold Coast as this region was unplayable for me with the previous issues. Experiencing random load screens entering Anvil from the north gate.
I am still keeping a low quest log across all my chars but uncertain why I'm still seeing performance issues.