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Repeatedly Locked (for grinding?)

ACHILLES 343i
ACHILLES 343i
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So I have been communication banned about 3-4 times already in the last month. What does this mean? I am able to play the game with zero social functions. ie: cannot shop at guild traders, cannot CHAT, send mail, etc. Everytime I open a ticket with zos they give me the same answer: Your communications were disabled because of your high loot rates. We have made an adjustment to your account and should be able to resume as normal.

Ok... so the problem is within 48 hours of grinding I am back to communication banned.

Here's the scenario: I am currently grinding cp points to hit the cap. This requires a whopping 100,000,000 xp for me (yes, did the math). Obviously I am looting the things I kill so that I can afford gold for xp pots and gear repair.

... and that's it. I am not doing anything abusive or manipulating the economy, etc. Hell I'm not even getting any mats, everything I loot gets to the merchant.

Have you guys ever experienced this, or know of anyone who has?

I never ran into this back in the day, but if they expect to place a grindy system in ESO, then punish people for doing it efficiently - well, that's not a good business model.

[Edited For Clarification]
Edited by ZOS_JohanaB on 12 July 2016 15:40
  • Mojmir
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    I've occasionally gotten messages about switching gear to fast from an add on,but nothing like what you mentioned.
  • phaneub17_ESO
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    I spend hours hitting one dolmen after another on a loop pattern, other times I'm doing an hour treasure chest farming on a weak character that can't kill worth a damn, or I'm jumping from one character to another for fast tank/heal queues during the daylight hours when there's fewer players to jam up the dungeon finder. In all of these scenarios I have never been flagged for any kind of behavior problems as I'm doing them in rapid succession.
  • ACHILLES 343i
    ACHILLES 343i
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    Well, I am currently grinding about 975k xp / hr - not sure how that compares, but its definitely causing me to get communication banned.
  • Wollust
    Wollust
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    Never heard about something like that. And I used to grind back in 1.6 something like 1.6 mio exp/hour. Never had any issues.
    Susano'o

    Zerg Squad
  • DannyLV702
    DannyLV702
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    Are you sure you're not grinding pigs...?
  • NovaShadow
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    I had this once, my IP was flagged so it affected my brother too.

    Couldn't use any chats save guild, no guild bank/store. It was horrible.

    At first I was told I was muted, no explanation why, later I was told I wasn't muted but whatever was wrong was fixed. Still don't even know why or what happened but that was like a year ago so it's definitely nothing new.
    PC NA - EPHS
  • DeadDealer
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    i experienced once, if some1 reporting you and thinking you are bot, you will be muted

    its my guess
  • Lysette
    Lysette
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    DeadDealer wrote: »
    i experienced once, if some1 reporting you and thinking you are bot, you will be muted

    its my guess

    That is my guess as well - some games have a mechanic for that, like you have to go to a certain location to get this removed again - in Archeage for example, you have to go to a court house in order to get this removed.
  • qrichou
    qrichou
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    Maybe. they flag everything above average as a tool to find real cheats , if so it needs fine tunening .
    Just thinking out loud.

    because its possible
  • Lysette
    Lysette
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    qrichou wrote: »
    Maybe. they flag everything above average as a tool to find real cheats , if so it needs fine tunening .
    Just thinking out loud.

    It would have to be far beyond average - because the average player is not any likely to grind like this - due to lack of time to play. Average players do normal things, there is no time for grinding.
  • DeadDealer
    DeadDealer
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    you mean average casual
    its a MMO for casuals
  • datgladiatah
    datgladiatah
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    DeadDealer wrote: »
    you mean average casual
    its a MMO for casuals

    yes we get it you're pointless go away

    I couldn't tell you why this happened outside of player reports. Maybe a player was getting annoyed you were taking their chests, thought you were too fast and claimed you were a bot. Who knows.
  • Waseem
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    for some reason i think ESO+ subscribers are immune to this..
    i used to grind 6-12 hours daily for CP and never ever had anything to be related with this..
    probably because no botter would ever get eso+
    Edited by Waseem on 10 July 2016 10:29
  • ACHILLES 343i
    ACHILLES 343i
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    Waseem wrote: »
    for some reason i think ESO+ subscribers are immune to this..
    i used to grind 6-12 hours daily for CP and never ever had anything to be related with this..
    probably because no botter would ever get eso+

    That's the strange part. I have ESO plus and let zos know that I am a good paying customer, but they won't correct this auto mute ban all the same.

    EDIT: Actually they are correcting the problem. However, they are putting a band-aid on a situation that requires surgery. They will release the communication ban, but the automated system just re-applies it within a few days of high traffic grinding.
    Edited by ACHILLES 343i on 10 July 2016 10:34
  • ACHILLES 343i
    ACHILLES 343i
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    * waits for ZOS employee to drone on about "opening up a support ticket".

    =P
  • Lysette
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    DeadDealer wrote: »
    you mean average casual
    its a MMO for casuals

    i mean average player - the average player is casual - average number of sessions per week 5, average play time per session 1.9 hours. This is from a statistic I saw on the forum lately in another thread. And seen from this statistics which also included other types of massively multiplayer online games, basically all MMOs have to cater to casuals or they will fail like Wildstar did. Simply because the costs or running an MMO have to be cashed in from a multitude of players, a minority could not pay for the show.
    Edited by Lysette on 10 July 2016 10:40
  • Waseem
    Waseem
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    Waseem wrote: »
    EDIT: Actually they are correcting the problem. However, they are putting a band-aid on a situation that requires surgery. They will release the communication ban, but the automated system just re-applies it within a few days of high traffic grinding.

    will be so meh if they continue like that..
  • Lysette
    Lysette
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    Waseem wrote: »
    for some reason i think ESO+ subscribers are immune to this..
    i used to grind 6-12 hours daily for CP and never ever had anything to be related with this..
    probably because no botter would ever get eso+

    That's the strange part. I have ESO plus and let zos know that I am a good paying customer, but they won't correct this auto mute ban all the same.

    EDIT: Actually they are correcting the problem. However, they are putting a band-aid on a situation that requires surgery. They will release the communication ban, but the automated system just re-applies it within a few days of high traffic grinding.

    Have you ever thought about that they might just not want you to grind that extremely?- It is not in the interest of them, that it is done like this. Some grind, ok, but extreme grind like that is not really healthy for the game - it creates power creep even faster and this is a big problem because it creates a gap, which is hard to close and requires even more new mechanics.

    Not to talk about that it is not healthy for you either.
    Edited by Lysette on 10 July 2016 10:46
  • ACHILLES 343i
    ACHILLES 343i
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    Lysette wrote: »
    Waseem wrote: »
    for some reason i think ESO+ subscribers are immune to this..
    i used to grind 6-12 hours daily for CP and never ever had anything to be related with this..
    probably because no botter would ever get eso+

    That's the strange part. I have ESO plus and let zos know that I am a good paying customer, but they won't correct this auto mute ban all the same.

    EDIT: Actually they are correcting the problem. However, they are putting a band-aid on a situation that requires surgery. They will release the communication ban, but the automated system just re-applies it within a few days of high traffic grinding.

    Have you ever thought about that they might just not want you to grind that extremely?- It is not in the interest of them, that it is done like this. Some grind, ok, but extreme grind like that is not really healthy for the game - it creates power creep even faster and this is a big problem because it creates a gap, which is hard to close and requires even more new mechanics.

    Not to talk about that it is not healthy for you either.

    I assure you that my current champion points (251) are not posing any real threat to their system. I guarantee they have bigger fish to fry.
  • Lysette
    Lysette
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    Lysette wrote: »
    Waseem wrote: »
    for some reason i think ESO+ subscribers are immune to this..
    i used to grind 6-12 hours daily for CP and never ever had anything to be related with this..
    probably because no botter would ever get eso+

    That's the strange part. I have ESO plus and let zos know that I am a good paying customer, but they won't correct this auto mute ban all the same.

    EDIT: Actually they are correcting the problem. However, they are putting a band-aid on a situation that requires surgery. They will release the communication ban, but the automated system just re-applies it within a few days of high traffic grinding.

    Have you ever thought about that they might just not want you to grind that extremely?- It is not in the interest of them, that it is done like this. Some grind, ok, but extreme grind like that is not really healthy for the game - it creates power creep even faster and this is a big problem because it creates a gap, which is hard to close and requires even more new mechanics.

    Not to talk about that it is not healthy for you either.

    I assure you that my current champion points (251) are not posing any real threat to their system. I guarantee they have bigger fish to fry.

    I do not tell you what you have to do or not - I just suggested to think about - it is up to you to decide what you do of course.
  • ACHILLES 343i
    ACHILLES 343i
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    Lysette wrote: »
    Lysette wrote: »
    Waseem wrote: »
    for some reason i think ESO+ subscribers are immune to this..
    i used to grind 6-12 hours daily for CP and never ever had anything to be related with this..
    probably because no botter would ever get eso+

    That's the strange part. I have ESO plus and let zos know that I am a good paying customer, but they won't correct this auto mute ban all the same.

    EDIT: Actually they are correcting the problem. However, they are putting a band-aid on a situation that requires surgery. They will release the communication ban, but the automated system just re-applies it within a few days of high traffic grinding.

    Have you ever thought about that they might just not want you to grind that extremely?- It is not in the interest of them, that it is done like this. Some grind, ok, but extreme grind like that is not really healthy for the game - it creates power creep even faster and this is a big problem because it creates a gap, which is hard to close and requires even more new mechanics.

    Not to talk about that it is not healthy for you either.

    I assure you that my current champion points (251) are not posing any real threat to their system. I guarantee they have bigger fish to fry.

    I do not tell you what you have to do or not - I just suggested to think about - it is up to you to decide what you do of course.

    Well at the very least, I will continue grinding until I hit 501 CP to optimize my character. This will just become more time consuming without the ability to buy xp potions from guild traders. Which inevitably, will lead to more time spent defying the auto communications ban system.

    A bit ironic...
  • IcyDeadPeople
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    Grinding shouldn't have anything to do with getting muted, regardless of whether you are ESO plus or not.

    I've only experienced the excessive messages warning related to two different add ons: (1) MailR sending guild mails out and (2) AlphaGear swapping gear/skills too quickly.

    I got muted once as a result of sending guild mails via MailR with too short delay. Filed support ticket and it was quickly fixed.
  • ACHILLES 343i
    ACHILLES 343i
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    Grinding shouldn't have anything to do with getting muted, regardless of whether you are ESO plus or not.

    I've only experienced the excessive messages warning related to two different add ons: (1) MailR sending guild mails out and (2) AlphaGear swapping gear/skills too quickly.

    I got muted once as a result of sending guild mails via MailR with too short delay. Filed support ticket and it was quickly fixed.

    Their exact words for the communication block was due to, "extremely high harvest rates".
  • IcyDeadPeople
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    Grinding shouldn't have anything to do with getting muted, regardless of whether you are ESO plus or not.

    I've only experienced the excessive messages warning related to two different add ons: (1) MailR sending guild mails out and (2) AlphaGear swapping gear/skills too quickly.

    I got muted once as a result of sending guild mails via MailR with too short delay. Filed support ticket and it was quickly fixed.

    Their exact words for the communication block was due to, "extremely high harvest rates".

    Harvest rates sounds like something to do with harvesting nodes rather than grinding mobs, no?
  • Altercator
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    Yeah, this has happened to me twice in the past month. Both times I was grinding. Didn't really put it together until you mentioned it because it happened a day or so later.
  • ACHILLES 343i
    ACHILLES 343i
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    Hard to say, they are always so cryptic with their logic. Sometimes I wonder if actual humans compose the support team.
  • IcyDeadPeople
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    If it has something to do with harvesting / looting the corpses, maybe just let them pile up for a while and then loot them.
  • ACHILLES 343i
    ACHILLES 343i
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    Hard to say, they are always so cryptic with their logic. Sometimes I wonder if actual humans compose the support team.
    Altercator wrote: »
    Yeah, this has happened to me twice in the past month. Both times I was grinding. Didn't really put it together until you mentioned it because it happened a day or so later.

    Thanks for commenting. While it's unfortunate this happened to you also, this is also a good thing. This means they have some issues to correct and the more people acknowledge it - the faster they will find a fix?
  • Altercator
    Altercator
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    Here is a link to my thread. I have collected a number of other players posts that have had the same or similar issue.

    https://forums.elderscrollsonline.com/en/discussion/278073/i-cannot-use-chat-mail-guild-bank-guild-store-or-whisper-functions#latest
    Edited by Altercator on 10 July 2016 11:17
  • Phinix1
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    Never heard of this. I grind on occasion and when I do, I fill my 120 slot bags usually within 20 minutes or less if I am super efficient. Usually I get around 4-5k gold for selling it all AFTER repairs, which is enough for another XP pot.

    Never have I received a warning in-game related to this or been banned as you describe.

    Is it possibly some addon you are using trying to do something to looted stuff like filter what gets deleted, or auto mail to people? That might be the reason if so.
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