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Can't use credit for ESO premium

BoyGenius
BoyGenius
Soul Shriven
Why can't I use the Xbox credit I have for a month of ESO premium?
  • Greywolf_McGrowler
    Ya I was wondering the same thing
    Commander Greywolf34 PR of The Accursed Legion
  • DrOs666
    DrOs666
    Priority with the 3-6 month sub !!
  • Enodoc
    Enodoc
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    I'm assuming because ESO Plus is a subscription, meaning it will auto-renew every month without action, and that they expect Xbox credit to not be able to accommodate a recurring payment; either because the system won't allow it to process recurring payments, or because there is unlikely to be enough credit in there.
    Edited by Enodoc on 10 June 2015 14:24
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  • Greywolf_McGrowler
    i had $50 credit for the xbox and only allowed me to use a Credit Card. I was saving that credit to buy ESO +

    Wish they would fix this.
    Commander Greywolf34 PR of The Accursed Legion
  • BoyGenius
    BoyGenius
    Soul Shriven
    I finally got a straight answer from Xbox. ZOS isn't allowing credit to be used. You have to use a credit card.
  • Aralu91
    Aralu91
    Soul Shriven
    Thx guys
  • 05Griz
    05Griz
    I had the same issue so I phoned Microsoft. They told me that you cannot use credit on subscriptions.

    Apparently because subscriptions are an ongoing thing, you have to have a credit card linked to your account in some way (paypal etc). I said that little piece of information would have been handy to know beforehand.
    I miss my Wife. But my aim is getting better.
  • shadowminor
    Credit debit cards don't work either. I have a debit card with the Visa logo but it won't work. It is even the same card I used for my sub on PC account. But it wont work with subs on xbox.
  • DrOs666
    DrOs666
    BoyGenius wrote: »
    I finally got a straight answer from Xbox. ZOS isn't allowing credit to be used. You have to use a credit card.
    nice did you ask about 3-6 month sub ?

  • AzAviator815
    AzAviator815
    Soul Shriven
    I paid GameStop for the premium deal. Not good. I put in the code and got the credits, could not apply to the premium though. Not happy. I'm assuming it's not doable at the xboxlive store either, huh? Nice.
  • Greywolf_McGrowler
    Well this just really sucks after saving up my credit on Xbox
    Commander Greywolf34 PR of The Accursed Legion
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