Can't use credit for ESO premium

BoyGenius

Why can't I use the Xbox credit I have for a month of ESO premium?

Greywolf_McGrowler

Ya I was wondering the same thing

DrOs666

Priority with the 3-6 month sub !!

Enodoc

I'm assuming because ESO Plus is a subscription, meaning it will auto-renew every month without action, and that they expect Xbox credit to not be able to accommodate a recurring payment; either because the system won't allow it to process recurring payments, or because there is unlikely to be enough credit in there.

Greywolf_McGrowler

i had $50 credit for the xbox and only allowed me to use a Credit Card. I was saving that credit to buy ESO +

Wish they would fix this.

BoyGenius

I finally got a straight answer from Xbox. ZOS isn't allowing credit to be used. You have to use a credit card.

Aralu91

Thx guys

05Griz

I had the same issue so I phoned Microsoft. They told me that you cannot use credit on subscriptions.

Apparently because subscriptions are an ongoing thing, you have to have a credit card linked to your account in some way (paypal etc). I said that little piece of information would have been handy to know beforehand.

shadowminor

Credit debit cards don't work either. I have a debit card with the Visa logo but it won't work. It is even the same card I used for my sub on PC account. But it wont work with subs on xbox.

DrOs666

BoyGenius wrote: »

I finally got a straight answer from Xbox. ZOS isn't allowing credit to be used. You have to use a credit card.

nice did you ask about 3-6 month sub ?

AzAviator815

I paid GameStop for the premium deal. Not good. I put in the code and got the credits, could not apply to the premium though. Not happy. I'm assuming it's not doable at the xboxlive store either, huh? Nice.

Greywolf_McGrowler

Well this just really sucks after saving up my credit on Xbox