All I want to do is play the game, yet I cannot even install it :(

Ebbxior · June 2015

Was so excited to get the game for my birthday the other day. After a few hours downloading though, I get Error Code 303 whilst installing it. - "error 303 - patcherror_unzipfail"
So I click repair as it suggests, after exiting and re-entering launcher, and get "ABORT: Invalid Memory Size (0) (........\shared\unzipper.c/823)"
I just want to play the game, and trawling through threads online is getting me Noweyr

Nestor · June 2015

Try rebooting your PC, then run the Launcher again and try the repair function.

How much RAM do you have? And, I have to ask, what video card do you have?

Romo · June 2015

Odd..

Got the same Mem size error while updating today:

Internal error...

ABORT: Invalid Memory Size (0)
(..\..\..\..\shared\unzipper.c/836)

OK

If the download looked like it finished before the errors might try launching from the eso.exe.

mr.agonyb16_ESO · June 2015

i just bought the game, and i have same problem

KhajitFurTrader · June 2015

There's a KB article on Error 303 and possible solutions in the support section. There's also a recent thread on this very issue over in the General Help forum. Hope that helps.

Nevril · June 2015

As I said in another two threads, same issue here.
Still no update from ZOS.

Hermod · June 2015

The "Possible Solution" does not work. all I have been doing it all day is running in circles.

I can start the game bypassing the launcher, by then I have no sound in game.

Was working yesterday, till I uninstalled to clean my system.

KhajitFurTrader · June 2015

All of you, please make sure to open a tech support ticket over at https://help.elderscrollsonline.com/app/ask

CS will contact you and most likely ask you to run some diagnostic tools and send them your results.

mr.agonyb16_ESO · June 2015

been waiting all day to hear from them

ZOS_MollyH · June 2015

Greetings folks!

Thank you for keeping us up to date on the recurrence of this error message! This issue is being discussed in a current thread over here

We will be closing this thread to ensure that we can assist players more efficiently and maintain visibility with any new updates or information that may become available.

Thank you!