So... about that patch.

Pmarsico9 · November 2014

I have a 50MBPS Symmetrical FIOS and this game never goes above 1MBPS. No matter what. Never issues with any other game. This game caps at 1MBPS. Always. Tried their port suggestions went through an entire spiel with CS, but it effectively ended with "Well it's not really our problem."

How come I play WoW for 10 years and have never had a download cap like this game does with it stuck at 1MBPS? Are they different patching systems? WoW actually downloaded FASTER when there were more people on. Must be a Torrent deal or something. Either way, it's superior tech to whatever this is.

Morticide828 · November 2014

I'm not sure how much longer I have left..

Izzban · November 2014

boggie wrote: »

Excessive_Evil wrote: »

unintentional... man you guys should have a server made to test this stuff out before u implement it like a public test server.. or something like that would be great so we don't have these problems every other week... oh wait we have a public test server... must be broken

See... the thing with a public test server, is that people have to actually log in and use it to test the game. Since (aside from a few hardcores who want to be the first to take a crack at new endgame content) virtually no one does this, bugs slip through the cracks. For example, if no one logs in and actually plays through, let's say the mannimarco fight on the pts after 1.5 is uploaded there, but before it is loaded to live, then how exactly is the existence of a test server supposed to let them know that some random change they made to a probably completely unrelated (at least on the surface) line of code is going to cause people to drop through the floor and bug out the fight?

They've given us the tools to help them test for bugs. We just don't use them. And seeing as they'd pretty much have to play through every quest using every possible race/class/skill combo to be 100% sure they didn't miss anything, it's not something even remotely possible to do, even with a large testing staff.

Should something be done to make running on the pts more appealing to the run of the mill playerbase? Probably. I wouldn't want to see anything that gave a real gameplay advantage, but something like a vanity reward/pet/color/title for players who have completed x number of hours or a certain number of quests on the pts, or better yet, some kind of reward based on the number of legitimate bugs found and reported wouldn't be a horrible idea.

In the mean time though, if you personally haven't spent a chunk of your time testing on the pts, crying "why didn't they catch this on the pts" is more than a little bit hypocritical.

Just to be clear, I'm not implying you personally haven't done this. If you have, I (and the rest of us lazy scrubs who haven't set foot in there) thank you for the time you spent trying to make the game better for the rest of us. But if you, like 99% of the rest of the playerbase, has never tested... you really have no grounds to complain.

So, I am paying a monthly sub to test their patches on the PTS? I can't believe that you think that is acceptable. If you do, I have software that hasn't gone through QA yet that you can pay me to allow you to test. Please PM me with your info and I will get you my account numbers and we can begin right away.

Please, anyone else who thinks that they should be testing the software they are paying for contact me as well. I think I have the makings of a very lucrative business here.

nine9six · November 2014

GDI.

Had to go out of town for my Grandfathers funeral. Everyone here goes to bed around 10PM, which leaves me sitting around watching TV for hours until I call it a night.

Decided to bring my spare gaming rig. JUST set the machine up in the other room and decided to check the forums to see if there was a Patch. I see the "North American Server Online!" (or whatever it says). Then I see that there's a MASSIVE download.

So much for tethering my phone and playing ESO... Going to be a long and boring week. Thanks Zenni!

You guys need to get your *** straightened out.

Robocles · November 2014

spryler wrote: »

Thank you ZOS for listening to your (ungrateful) player base and fixing things in a timely manner. You are very responsive to what the (spoiled) player base asks about. It is ironic that many of the things the (whiney) player base complain about are a result of you listening to them and implementing changes based on that.

Thanks, I will download the large patch and not let I ruin my entire life.

How exactly are you helpful?

It's a 12gb patch... to fix almost nothing. We're already downloading 6gb of sound files for no reason, and have to do it twice.

So, since we're so ungrateful, tell me what we should thank them for?

Robocles · November 2014

boggie wrote: »

Excessive_Evil wrote: »

unintentional... man you guys should have a server made to test this stuff out before u implement it like a public test server.. or something like that would be great so we don't have these problems every other week... oh wait we have a public test server... must be broken

See... the thing with a public test server, is that people have to actually log in and use it to test the game. Since (aside from a few hardcores who want to be the first to take a crack at new endgame content) virtually no one does this, bugs slip through the cracks. For example, if no one logs in and actually plays through, let's say the mannimarco fight on the pts after 1.5 is uploaded there, but before it is loaded to live, then how exactly is the existence of a test server supposed to let them know that some random change they made to a probably completely unrelated (at least on the surface) line of code is going to cause people to drop through the floor and bug out the fight?

They've given us the tools to help them test for bugs. We just don't use them. And seeing as they'd pretty much have to play through every quest using every possible race/class/skill combo to be 100% sure they didn't miss anything, it's not something even remotely possible to do, even with a large testing staff.

Should something be done to make running on the pts more appealing to the run of the mill playerbase? Probably. I wouldn't want to see anything that gave a real gameplay advantage, but something like a vanity reward/pet/color/title for players who have completed x number of hours or a certain number of quests on the pts, or better yet, some kind of reward based on the number of legitimate bugs found and reported wouldn't be a horrible idea.

In the mean time though, if you personally haven't spent a chunk of your time testing on the pts, crying "why didn't they catch this on the pts" is more than a little bit hypocritical.

Just to be clear, I'm not implying you personally haven't done this. If you have, I (and the rest of us lazy scrubs who haven't set foot in there) thank you for the time you spent trying to make the game better for the rest of us. But if you, like 99% of the rest of the playerbase, has never tested... you really have no grounds to complain.

Wrong. Wrong. Wrong.

Plenty of testing goes on on the PTS. Plenty gets /bugged... and reported and discussed on, you know, the PTS forums. And, yet, without fail, major bugs that are reported and discussed for weeks still get sent to the live servers.

The really insulting thing is when the mods here act like nobody has mentioned the bugs (you know, the ones that have been discussed for weeks on the PTS forums) and they act all surprised and promise to "look into it" for us.

It's beyond absurd at this point.

And, to your point: As a playerbase, we have every right to complain about the constant stream of bugs. I don't pay them to test their game (well.. I actually do, but that's a different discussion).

OrangeTheCat · November 2014

KeplerMG wrote: »

The download got up to 71% they stayed stuck there for quite a while, so I restarted the patcher. Out of curiosity, I tried logging into the game from the exe file itself, and I was able to get in, even though the patch is still running.

Started around 10:30 AM still downloading just after 6 PM. Sheesh.

Robocles · November 2014

Niastissa wrote: »

infraction2008b16_ESO wrote: »

They're amateurs at best.

I've just cancelled my sub due to this, I'm not going to sit and waste my paying days downloading 12 GB of nothing much.

This too will pass. This is a bit of a knee jerk reaction.

Just think they are fixing issues and it's not like you will be downloading it for days.

What will pass? What evidence do you have that the process is getting better?

Please, enlighten us with your obvious font of wisdom.

JaJaLuka · November 2014

Seiryu828 wrote: »

I'm not sure how much longer I have left..

Looks to me like the initial patch went all the way through, but the second (intentional patch) is at 50%. Hence the 100% (original, now useless patch) and the extra 50% (second patch) meaning you still have another 50% to go (or are at 150% out of 200%).

Bouvin · November 2014

...still can't fix Shadow Cloak. Just LOLing at this point...

Ignotus · November 2014

Mine didn't do any of that. It took a while, maybe 1.5 hours at most, but it never went past 100%. It said COMPLETE at 100% and the PLAY button came up. I'm on an appx. 30mbps connection and the patch was downloading at around 3.5 mBs.

Bouvin · November 2014

Morticide828 · November 2014

JaJaLuka wrote: »

Seiryu828 wrote: »

I'm not sure how much longer I have left..

Looks to me like the initial patch went all the way through, but the second (intentional patch) is at 50%. Hence the 100% (original, now useless patch) and the extra 50% (second patch) meaning you still have another 50% to go (or are at 150% out of 200%).

oh good - I might be able to pop hirelings before work then

PwnFx · November 2014

Wish I would have found this earlier and cancelled my download. I just finished downloading it, it's 10pm here, I started it at 11am.
This is *** ridiculous.
I have a monthly cap on my internet, and with these oversized updates installing on 2 computers, I'm going to end up paying more for extra bandwidth than I do for two subscriptions.
Get your *** together.

SlaaMM · November 2014

I did not realize so many peeps are trying to play a next gen MMO on a allowance of bandwidth. Isn't that kind of like buying a Ferrari and telling the oil change guy to put generic conventional oil in. Opening a bottle of Dom Perignon and drinking it from a plastic cup.

ers101284b14_ESO · November 2014

SlaaMM wrote: »

I did not realize so many peeps are trying to play a next gen MMO on a allowance of bandwidth. Isn't that kind of like buying a Ferrari and telling the oil change guy to put generic conventional oil in. Opening a bottle of Dom Perignon and drinking it from a plastic cup.

People who live in the country or small towns don't always get unlimited Internet like city people. The get what is offered. I dated a girl who lived 2 miles outside the city and could only get dial up. It happens

AshySamurai · November 2014

Guys, look at all this from another side: we're able to patch and launcher is working! Because not so long ago I wasn't able to patch the game. So, which case is better: to be able to patch and play or to not be able to patch and play?

while (it_works)
Dont! Touch! It!;

Izzban · November 2014

SlaaMM wrote: »

I did not realize so many peeps are trying to play a next gen MMO on a allowance of bandwidth. Isn't that kind of like buying a Ferrari and telling the oil change guy to put generic conventional oil in. Opening a bottle of Dom Perignon and drinking it from a plastic cup.

Not sure where you are living but I can tell you that allowances are coming to you soon. You think that the ISPs are going to ignore that source of revenue forever? It's all over Europe and you can put this post in your future file where you keep other predictions. You will be facing allowances, overages, and bandwidth throttling within 10 years.

It's already been before the US Congress. And it's coming.

RinaldoGandolphi · November 2014

SlaaMM wrote: »

I did not realize so many peeps are trying to play a next gen MMO on a allowance of bandwidth. Isn't that kind of like buying a Ferrari and telling the oil change guy to put generic conventional oil in. Opening a bottle of Dom Perignon and drinking it from a plastic cup.

All the isp in America are implementing caps. Att and Comcast are trialing them in a few markets, twc is following suit if the Comcast merger goes through or not, same with frontier and Verizon both of which mentioned it in public stock meetings.

2-3 years from now you will be hard pressed to find a residential connection without a cap, you will have to pay for business class service which requires a contract and us significantly more expensive. I have a Comcast business connection, its on contract and not cheap compared to residential connections. Exceed 250-300gb a month a few times in a row with Comcast resudential and you will get a phone call telling you to stop, refuse they shut you off.

Bandwidth caps are the future with residential internet in the USA, if you don't want to be capped, prepare to sign a contract and chunk out 50)50% more per month in bills for an uncapped service.

RinaldoGandolphi · November 2014

Oh and just for a dedicated T1 line that isn't that fast, you looking at anywhere between 250-600 bucks a month or more depending on the market and location.

Just for a Comcast business decent 50 meg connection is around 140-165 bucks a month after taxes and fees and requires a contract, without a contract its considerably more. Its close to 2 grand a year just for an internet connection, I only have it because I need it for work related things, and its partially paid for, most people are not going to spend close to 200$ per month on a net connection, they have kids and stuff that takes priority. Excuse these folks for having responsibilities outside of playing a game.

Dracane · November 2014

I have a 100Mb speed internet. This patch would be finished in a few minutes, if their server would be faster than 600kb-2Mb per seconds.....
I'm not an expert, so I have no clue. But the patch takes so long because of the server, not because of us.

The patch always patches in different stages. Sometimes I have to download 5000 MB with 600kb/second speed. And sometimes 2000 mb with 22MB/second. It's definately up to ZoS.

Xsorus · November 2014

Lol took me like 10 mins to download and install, heh Epb gig connection ftw

Vizier · November 2014

infraction2008b16_ESO wrote: »

They're amateurs at best.

I've just cancelled my sub due to this, I'm not going to sit and waste my paying days downloading 12 GB of nothing much.

Good grief. Really?

On one hand people are screaming for the game's issues to be addressed and when they are they cry about the game's issues being addressed.

So which is it?

The patch addresses issues and concerns. It is what it is. You unsubbed over a large fix? ... Umm OK.

BCBasher · November 2014

It's 2 copies of almost the same large fix. For us on cell, satellite, or otherwise capped internet it's a bit of a thing. I'm not going to unsub over it but I'll get dinged about the same as my moths sub just to double download their mistake.

Loneshard · November 2014

boggie wrote: »

Excessive_Evil wrote: »

unintentional... man you guys should have a server made to test this stuff out before u implement it like a public test server.. or something like that would be great so we don't have these problems every other week... oh wait we have a public test server... must be broken

See... the thing with a public test server, is that people have to actually log in and use it to test the game. Since (aside from a few hardcores who want to be the first to take a crack at new endgame content) virtually no one does this, bugs slip through the cracks. For example, if no one logs in and actually plays through, let's say the mannimarco fight on the pts after 1.5 is uploaded there, but before it is loaded to live, then how exactly is the existence of a test server supposed to let them know that some random change they made to a probably completely unrelated (at least on the surface) line of code is going to cause people to drop through the floor and bug out the fight?

They've given us the tools to help them test for bugs. We just don't use them. And seeing as they'd pretty much have to play through every quest using every possible race/class/skill combo to be 100% sure they didn't miss anything, it's not something even remotely possible to do, even with a large testing staff.

Should something be done to make running on the pts more appealing to the run of the mill playerbase? Probably. I wouldn't want to see anything that gave a real gameplay advantage, but something like a vanity reward/pet/color/title for players who have completed x number of hours or a certain number of quests on the pts, or better yet, some kind of reward based on the number of legitimate bugs found and reported wouldn't be a horrible idea.

In the mean time though, if you personally haven't spent a chunk of your time testing on the pts, crying "why didn't they catch this on the pts" is more than a little bit hypocritical.

Just to be clear, I'm not implying you personally haven't done this. If you have, I (and the rest of us lazy scrubs who haven't set foot in there) thank you for the time you spent trying to make the game better for the rest of us. But if you, like 99% of the rest of the playerbase, has never tested... you really have no grounds to complain.

ZOS should deal rewards for participating on the PTS!
Like Titles etc..
The Community's participation on the PTS is sad atm..

AshySamurai · November 2014

Loneshard wrote: »

boggie wrote: »

Excessive_Evil wrote: »

unintentional... man you guys should have a server made to test this stuff out before u implement it like a public test server.. or something like that would be great so we don't have these problems every other week... oh wait we have a public test server... must be broken

See... the thing with a public test server, is that people have to actually log in and use it to test the game. Since (aside from a few hardcores who want to be the first to take a crack at new endgame content) virtually no one does this, bugs slip through the cracks. For example, if no one logs in and actually plays through, let's say the mannimarco fight on the pts after 1.5 is uploaded there, but before it is loaded to live, then how exactly is the existence of a test server supposed to let them know that some random change they made to a probably completely unrelated (at least on the surface) line of code is going to cause people to drop through the floor and bug out the fight?

They've given us the tools to help them test for bugs. We just don't use them. And seeing as they'd pretty much have to play through every quest using every possible race/class/skill combo to be 100% sure they didn't miss anything, it's not something even remotely possible to do, even with a large testing staff.

Should something be done to make running on the pts more appealing to the run of the mill playerbase? Probably. I wouldn't want to see anything that gave a real gameplay advantage, but something like a vanity reward/pet/color/title for players who have completed x number of hours or a certain number of quests on the pts, or better yet, some kind of reward based on the number of legitimate bugs found and reported wouldn't be a horrible idea.

In the mean time though, if you personally haven't spent a chunk of your time testing on the pts, crying "why didn't they catch this on the pts" is more than a little bit hypocritical.

Just to be clear, I'm not implying you personally haven't done this. If you have, I (and the rest of us lazy scrubs who haven't set foot in there) thank you for the time you spent trying to make the game better for the rest of us. But if you, like 99% of the rest of the playerbase, has never tested... you really have no grounds to complain.

ZOS should deal rewards for participating on the PTS!
Like Titles etc..
The Community's participation on the PTS is sad atm..

No no no no! Don't even start to talk about PTS. PTS is good for only one - to know what will be the FOTM. Yeah, you maybe thinked that PTS is a nice way to fix bugs, make the game work smooth or something else, but no (I know, it's frustrating, but this is the truth). I reported a lot of bugs and not a single one was fixed till new patch come on live server!(some of this bugs not fixed even now)

tengri · November 2014

I don't (usually) mind size of patches.
But I do mind that the download speed never even gets close to what my connection should (and does!) provide.
Uncap the bandwidth... or purchase more (on your end!) if you can not sustain decent rates on patch days.

And no, you do not need to create a support ticket for me telling me to reset my router, tyvm.

gresiac · November 2014

we live in 2014 i still cant believe some of you have still crap internet

Evergnar · November 2014

Seiryu828 wrote: »

I'm not sure how much longer I have left..

man, I hope your screen is wide enough to handle this patch.

killedbyping · November 2014

woodsro wrote: »

a 12 GB incremental patch?

Can we please have a proper diff patching system.

http://en.wikipedia.org/wiki/Patch_(Unix)

you generate a patch and a diff file, then the client downloads the diff file, and then only downloads the files that have been changed according to the diff...

12 GB is a bit excessive for a patch. At the very least, you could use the 7zip library to compress these files before their downloaded and uncompress them on the client.

the 7zip LZMA SDK is in the public domain, there is no excuse for not compressing these files and decompressing them on the client.

http://www.7-zip.org/sdk.html

12 GB is more space then the entire Windows Operating System + Office...thats insane for a single incremental patch....we might as well throw the baby out with the bath water and just redownload the whole game every time you do an incremental update...

All i ask is, could you please take some of this into consideration...12 Gb is a bit excessive for a patch, especially when open source tools such LZMA SDK is open source you could use to help alleviate this a bit, while also using a proper diff patching system. Thank you for taking the time to accept my feedback, still love the game!

You wont believe this. But there are actualy12 GiG of different files...

P.S. Why am i still unable to download the patch ?