So... about that patch.

Pallmor · November 2014

I really wish they would just stop releasing patches until they learn to do it right.

liquid_wolf · November 2014

I'm so happy I wait for others to download the patch before I do.

Gets these bugs out of the way so I can enjoy the game.

Sylvyr · November 2014

From http://forums.elderscrollsonline.com/discussion/141066/1-5-6-or-just-maintenance/p1

ZOS_GinaBruno wrote: »

nikolaj.lemcheb16_ESO wrote: »

I guess the 6.5 gigs download is all the sound files?

Yes. Today's patch is especially large at 6 gigs due to all the Audio updates.

Buck · November 2014

ZOS_GinaBruno wrote: »

Unfortunately, this means you are actually downloading both builds

...so my "patch" will take 20hrs instead of ten... /wrists

Samadhi · November 2014

ZOS_GinaBruno wrote: »

Hey guys,

While you will need to download 12GB for today’s patch, the exceptionally large size was unintentional and is not typical for an incremental patch. While preparing for today’s maintenance, we needed a second build internally to fix an issue we encountered. Unfortunately, this means you are actually downloading both builds which is required for today’s patch to run. In the meantime, we do have a couple workarounds that you can try that may be faster and not as large:
Cancel the patch and run a repair instead, or…

Delete the folder titled “vo_en” and restart the launcher.

We apologize for the inconvenience that this is causing, and will do everything we can to ensure it won’t happen again in the future.

Thank you for the heads up on the issue.

Are we looking at a 12GB minimum regardless of the workarounds, or do the workarounds have potential to cut that size down?

Am currently looking at 71% completion bar with 4.5GB remaining to download. Prior to this, had a couple of small downloads around 90MB-100MB but have seen no sign of this ominous 6 remaining GB...not sure if it is best to leave the patcher to run its course at this point, or try one of the other options.

poodlemasterb16_ESO · November 2014

You may find this useful ZOS:

http://jungels.net/articles/diff-patch-ten-minutes.html

I used to patch servers back in the day and I could do that so fast, no one would know it was down. A difference list is what a real "patch" is.

ZOS_GinaBruno · November 2014

Samadhi wrote: »

ZOS_GinaBruno wrote: »

Hey guys,

While you will need to download 12GB for today’s patch, the exceptionally large size was unintentional and is not typical for an incremental patch. While preparing for today’s maintenance, we needed a second build internally to fix an issue we encountered. Unfortunately, this means you are actually downloading both builds which is required for today’s patch to run. In the meantime, we do have a couple workarounds that you can try that may be faster and not as large:
Cancel the patch and run a repair instead, or…

Delete the folder titled “vo_en” and restart the launcher.

We apologize for the inconvenience that this is causing, and will do everything we can to ensure it won’t happen again in the future.

Thank you for the heads up on the issue.

Are we looking at a 12GB minimum regardless of the workarounds, or do the workarounds have potential to cut that size down?

Am currently looking at 71% completion bar with 4.5GB remaining to download. Prior to this, had a couple of small downloads around 90MB-100MB but have seen no sign of this ominous 6 remaining GB...not sure if it is best to leave the patcher to run its course at this point, or try one of the other options.

The workarounds will likely cut down the size that you'd need to download.

Laggus · November 2014

We need a little more information for cancelling the patching process before committing to trying something that "may" work before patching it again please?

Laggus · November 2014

Actually, can anyone other than ZoS answer the above please?

Laggus · November 2014

Laggus wrote: »

Actually, can anyone other than ZoS answer the above please?

Update I'm at 90% complete with 5,301 mb remaining and download speed dropped to less than 700KB/s!

$infraction2008b16_ESO$ · November 2014

Laggus wrote: »

Actually, can anyone other than ZoS answer the above please?

They don't know...

diabeticDemon18 · November 2014

SoulScream wrote: »

I would go outside but it's a freezing snow rain here. A good day for playing some game. Really wish I could get faster internet. About four hours still left for me on the download.

Even better... get out there and snowboard ;D

thelordoffelines · November 2014

If it fixes lag in cyrodiil, pls double the size.

it has to actually fix it though

Breg_Magol · November 2014

Robocles wrote: »

Name one MMO with regular multi gigabyte patches?

Seriously.. I've played most of them, and, none have ever been like this.

So, give us some examples.

Good call.
He can't ... because he's spruiking out of you know what (reality doesn't back up his perception).

Niastissa · November 2014

infraction2008b16_ESO wrote: »

They're amateurs at best.

I've just cancelled my sub due to this, I'm not going to sit and waste my paying days downloading 12 GB of nothing much.

This too will pass. This is a bit of a knee jerk reaction.

Just think they are fixing issues and it's not like you will be downloading it for days.

b13dr0n4 · November 2014

So... It downloaded over 6 GB, at about 90% I pressed cancel and repair... and now it is downloading another 5 GB. I'm playing this game for about 3 weeks, half of this time is spend on patching and ***

Excessive_Evil · November 2014

ZOS_GinaBruno wrote: »

Hey guys,

While you will need to download 12GB for today’s patch, the exceptionally large size was unintentional and is not typical for an incremental patch. While preparing for today’s maintenance, we needed a second build internally to fix an issue we encountered. Unfortunately, this means you are actually downloading both builds which is required for today’s patch to run. In the meantime, we do have a couple workarounds that you can try that may be faster and not as large:
Cancel the patch and run a repair instead, or…

Delete the folder titled “vo_en” and restart the launcher.

We apologize for the inconvenience that this is causing, and will do everything we can to ensure it won’t happen again in the future.

unintentional... man you guys should have a server made to test this stuff out before u implement it like a public test server.. or something like that would be great so we don't have these problems every other week... oh wait we have a public test server... must be broken

Laggus · November 2014

Niastissa wrote: »

infraction2008b16_ESO wrote: »

They're amateurs at best.

I've just cancelled my sub due to this, I'm not going to sit and waste my paying days downloading 12 GB of nothing much.

This too will pass. This is a bit of a knee jerk reaction.

Just think they are fixing issues and it's not like you will be downloading it for days.

I'm now at 4,300meg left and download speed dropped to 28kb/s..wait now 19kb/s and thats on a 200meg line. Some people have monthly download limits and stuff like this can seriously eat it up.

spryler · November 2014

Thank you ZOS for listening to your (ungrateful) player base and fixing things in a timely manner. You are very responsive to what the (spoiled) player base asks about. It is ironic that many of the things the (whiney) player base complain about are a result of you listening to them and implementing changes based on that.

Thanks, I will download the large patch and not let I ruin my entire life.

Broko · November 2014

I'm playing Eso since the early access and I really like the game, but these "technical issues" are very, very annoying. I have a internet with limited data traffic. It is a 4g connection that allows me to download at full speed up to 40GB per month and after that I have to content myself with a speed reduction that leaves my downloads to 50kbps. I know that my problems with the internet are not Zenimax's fault, but having to download a 12gb patch for any significant content makes me, as a consumer, seriously rethink whether I continue to be a customer of this company. Receiving a vanity pet every three months is really far from compensating these problems. I would like here only to put on record my dissatisfaction as a consumer of the product you offer in the market.

Samadhi · November 2014

ZOS_GinaBruno wrote: »

Samadhi wrote: »

ZOS_GinaBruno wrote: »

Hey guys,

While you will need to download 12GB for today’s patch, the exceptionally large size was unintentional and is not typical for an incremental patch. While preparing for today’s maintenance, we needed a second build internally to fix an issue we encountered. Unfortunately, this means you are actually downloading both builds which is required for today’s patch to run. In the meantime, we do have a couple workarounds that you can try that may be faster and not as large:
Cancel the patch and run a repair instead, or…

Delete the folder titled “vo_en” and restart the launcher.

We apologize for the inconvenience that this is causing, and will do everything we can to ensure it won’t happen again in the future.

Thank you for the heads up on the issue.

Are we looking at a 12GB minimum regardless of the workarounds, or do the workarounds have potential to cut that size down?

Am currently looking at 71% completion bar with 4.5GB remaining to download. Prior to this, had a couple of small downloads around 90MB-100MB but have seen no sign of this ominous 6 remaining GB...not sure if it is best to leave the patcher to run its course at this point, or try one of the other options.

The workarounds will likely cut down the size that you'd need to download.

Cancelled and ran a repair. Went from 4.5GB left to download at 71% to 5.8GB left to download at 0%.

Closed launcher, deleted vo_en, reopened launcher and same 5.8GB download remaining but % jumped up to 25%.

Won't know until about midnight if there's more to the download than that.

@ZOS_GinaBruno appreciate you taking the time to give some suggestions about possible courses of action.

AryaWythers · November 2014

Wow....tried that cancel and repair work around and just added a bunch more time for me to get through the patch...I knew I shouldn't have tried it

DeathDealer19 · November 2014

"possible work arounds seem sketchy to me" just leave the launcher open Monday mornings and download while at work/asleep/whatever you do. it didn't take me long and I use wireless 4g internet. although I still get 30 mbps dload speeds. in the launcher I cap at 1mbps tho

Samadhi · November 2014

DeathDealer19 wrote: »

"possible work arounds seem sketchy to me" just leave the launcher open Monday mornings and download while at work/asleep/whatever you do. it didn't take me long and I use wireless 4g internet. although I still get 30 mbps dload speeds. in the launcher I cap at 1mbps tho

Currently getting 150 kB/s, and that's fast for out here.

It will drop to half that in another hour or two when more people get online.

seanvwolf · November 2014

Niastissa wrote: »

Just think they are fixing issues and it's not like you will be downloading it for days.

Except that some of us will be downloading it for days.

Romo · November 2014

Niastissa wrote: »

infraction2008b16_ESO wrote: »

They're amateurs at best.

I've just cancelled my sub due to this, I'm not going to sit and waste my paying days downloading 12 GB of nothing much.

This too will pass. This is a bit of a knee jerk reaction.

Just think they are fixing issues and it's not like you will be downloading it for days.

sorry at my download speed we are talking at least 1 day approaching 2.... so that will be DAYS, unless the download is perfect(quit ur laffin' you bozos).

Laggus · November 2014

Laggus wrote: »

Niastissa wrote: »

infraction2008b16_ESO wrote: »

They're amateurs at best.

I've just cancelled my sub due to this, I'm not going to sit and waste my paying days downloading 12 GB of nothing much.

This too will pass. This is a bit of a knee jerk reaction.

Just think they are fixing issues and it's not like you will be downloading it for days.

I'm now at 4,300meg left and download speed dropped to 28kb/s..wait now 19kb/s and thats on a 200meg line. Some people have monthly download limits and stuff like this can seriously eat it up.

It jumped up to 50meg download speed after maybe 30 mins or so and almost finished downloading it now.

Fruitmass · November 2014

Samadhi wrote: »

ZOS_GinaBruno wrote: »

Samadhi wrote: »

ZOS_GinaBruno wrote: »

Hey guys,

While you will need to download 12GB for today’s patch, the exceptionally large size was unintentional and is not typical for an incremental patch. While preparing for today’s maintenance, we needed a second build internally to fix an issue we encountered. Unfortunately, this means you are actually downloading both builds which is required for today’s patch to run. In the meantime, we do have a couple workarounds that you can try that may be faster and not as large:
Cancel the patch and run a repair instead, or…

Delete the folder titled “vo_en” and restart the launcher.

We apologize for the inconvenience that this is causing, and will do everything we can to ensure it won’t happen again in the future.

Thank you for the heads up on the issue.

Are we looking at a 12GB minimum regardless of the workarounds, or do the workarounds have potential to cut that size down?

Am currently looking at 71% completion bar with 4.5GB remaining to download. Prior to this, had a couple of small downloads around 90MB-100MB but have seen no sign of this ominous 6 remaining GB...not sure if it is best to leave the patcher to run its course at this point, or try one of the other options.

The workarounds will likely cut down the size that you'd need to download.

Cancelled and ran a repair. Went from 4.5GB left to download at 71% to 5.8GB left to download at 0%.

Closed launcher, deleted vo_en, reopened launcher and same 5.8GB download remaining but % jumped up to 25%.

Won't know until about midnight if there's more to the download than that.

@ZOS_GinaBruno appreciate you taking the time to give some suggestions about possible courses of action.

I could be wrong about this so if anybody wants to correct me feel free but what I think they mean when they say the work around can cut download time is that for those seeing a 12gb patch it's going to cut off about 1/2 of that in unnecessary data.

From what I gather they initially realeased a 6gb patch and
they later realized they needed a new build of the original patch to change something or other that was either included/excluded or they just didn't like from the initial patch. When they pushed the second patch the first one was still floating around. So players are ending up downloading 12gb of data (essentially two patches).

The work around is intended to bypass the no longer necessary first patch and go straight to downloading the intended second patch.

If you already started patching earlier today and are at 60% or higher I'd say just ride it out but if your just starting and seeing 12gb give the workaround a shot.

Darklord_Tiberius · November 2014

ZOS_GinaBruno wrote: »

Hey guys,

While you will need to download 12GB for today’s patch, the exceptionally large size was unintentional and is not typical for an incremental patch. While preparing for today’s maintenance, we needed a second build internally to fix an issue we encountered. Unfortunately, this means you are actually downloading both builds which is required for today’s patch to run. In the meantime, we do have a couple workarounds that you can try that may be faster and not as large:
Cancel the patch and run a repair instead, or…

Delete the folder titled “vo_en” and restart the launcher.

We apologize for the inconvenience that this is causing, and will do everything we can to ensure it won’t happen again in the future.

This is absurd. For people that are on a data allowance, dropping 12 GB incremental patches is just stupid. ZOS your patching system has ALWAYS sucked. I had two friends really looking forward to this game and due to the pos patching and launcher system they could never play the game. After they spend countless hours trying to get into this game back at launch and tons of "help" from customer service; the end solution was ZOS refunded them the $150 for the collectors box set. Both of them. Some customer service right there... FIX IT.

boggie · November 2014

Excessive_Evil wrote: »

unintentional... man you guys should have a server made to test this stuff out before u implement it like a public test server.. or something like that would be great so we don't have these problems every other week... oh wait we have a public test server... must be broken

See... the thing with a public test server, is that people have to actually log in and use it to test the game. Since (aside from a few hardcores who want to be the first to take a crack at new endgame content) virtually no one does this, bugs slip through the cracks. For example, if no one logs in and actually plays through, let's say the mannimarco fight on the pts after 1.5 is uploaded there, but before it is loaded to live, then how exactly is the existence of a test server supposed to let them know that some random change they made to a probably completely unrelated (at least on the surface) line of code is going to cause people to drop through the floor and bug out the fight?

They've given us the tools to help them test for bugs. We just don't use them. And seeing as they'd pretty much have to play through every quest using every possible race/class/skill combo to be 100% sure they didn't miss anything, it's not something even remotely possible to do, even with a large testing staff.

Should something be done to make running on the pts more appealing to the run of the mill playerbase? Probably. I wouldn't want to see anything that gave a real gameplay advantage, but something like a vanity reward/pet/color/title for players who have completed x number of hours or a certain number of quests on the pts, or better yet, some kind of reward based on the number of legitimate bugs found and reported wouldn't be a horrible idea.

In the mean time though, if you personally haven't spent a chunk of your time testing on the pts, crying "why didn't they catch this on the pts" is more than a little bit hypocritical.

Just to be clear, I'm not implying you personally haven't done this. If you have, I (and the rest of us lazy scrubs who haven't set foot in there) thank you for the time you spent trying to make the game better for the rest of us. But if you, like 99% of the rest of the playerbase, has never tested... you really have no grounds to complain.