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Unable to join groups
oldRagespell
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So i can't join any group because my character name contains "é" letter. And i'm not the only one, everyone having this type of letters on their character name have this error "Character no found" . Either change my name or fix this ASAP because i'm stuck on playing solo right now.
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ZOS_GaryA✭✭✭✭✭Hey there @Ragespell,
We're currently investigating the issue with special characters and group invites/whispers. For now, you can be invited to a group using your @ name as long as it doesn't contain a special character. Thanks for your patience while we investigate this further.0 -
oldRagespell✭✭11 days of investigations, i guess you're all sweating there.We have contacted our Customer support team to help you solve your issue.0
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ZOS_GaryA✭✭✭✭✭Hey there @Ragespell,
We do apologize for not getting back to you in this thread. There is a workaround available at the moment, though the over-arching investigation for the issue continues.
We have created a support ticket for you on this issue. Our CS team will be able to issue your character a name change for any characters that are affected by this bug. Once you receive a name change, you can rename the character exactly as it was, with accents and everything. Updating the name will resolve the issue!0
