Banished Cells - broken

Vraedlich · April 2014

I could not take part in one of the first three dungeons because "find keeper arulden" wasn't triggering.
Abandoning quest made no difference, even when all party members did it.
Relogging made no difference.
So I played a little longer hoping time would fix it as some phase bug or something, but when I hit rank 19 I no longer had the option to choose to queue for the content.
So I can't even do Banished Cells because of a bug.

Please make core content like dungeons a priority.

I posted a bug report but the reply suggested I should try abandoning and relogging, despite doing so 5 seperate times.

Daragon · April 2014

Aye this quest is bugged. you get to the first keeper kill the boss and she just hangs there in mid air screaming or drops to the ground and nothing happens. Have done this quest/ dropped/ reformed group come back another day about 10 times now and its bugged every time. Was the same bug last beta. Funny that the beta before it worked perfectly every time I did it. Weird

tjkick_ESO · April 2014

You should be able to travel to the dungeon if you do it via your map. Then just get a group together from your guild and do it. You do not have to Que for a dungeon to do it. So at least you will be able to try again as you level.

pharaohstar · April 2014

After about 6 tries we finally got this to work last night.

The trick for us was to have the group leader be the only one to talk to and initiate the quest to find the keepers. Everyone else just accepts to start the quest after the leader activates it.

Make sure no one has the quest active before entering the dungeon.

Hope this helps
-Pharaohstar

jose92 · April 2014

pharaohstar wrote: »

After about 6 tries we finally got this to work last night.

The trick for us was to have the group leader be the only one to talk to and initiate the quest to find the keepers. Everyone else just accepts to start the quest after the leader activates it.

Make sure no one has the quest active before entering the dungeon.

Hope this helps
-Pharaohstar

Tried it, didnt work for me

Exa_Mendrik · April 2014

The reasons and a workaround for the "First Boss"-Bug:
Look here

Vraedlich · April 2014

Doesn't work. Tried exactly as described.

Drazhar14 · April 2014

I finally got it working last night after experiencing that bug. We broke up the group, everyone abandoned the quest, then we had someone different be the group leader and reentered the dungeon. That time it worked. I believe the group leader was the one to start the quest.

Vraedlich · April 2014

Tried ^ didn't work.

ryukanb14_ESO · April 2014

Either they snuck in a fix for this or there is a sure fire way to get it to work. I have been trying to run this dungeon for days and no go and last night got it to work three times in a row.

1. Make sure no one has the quest before you head in.

2. When you get to the first big room (not the first boss room but the first big room with mobs in it) do not pull the mobs out of the room, go into the room and attack them. Once you kill all the mobs in the room more mobs should come running into the room from the hallway across the room. If the mobs don't come running into the room the dungeon is bugged.

Just to be safe it is best to have the leader go in first, but I don't think that matters. We had people go in before the leader and had more than one person talk to the quest giver and it didn't bug anything.

Vraedlich · April 2014

It is possible they snuck something in as I tried it tonight and have now completed it for the first time ever. Rank 25 is a bit late but, great to finally get it done!

anjeermartin · August 2014

I tried to do this with a group and solo, the quest will not show up. Need this bug fixed!

Natjur · August 2014

All dungeons have a high chance to bug if ANYONE always has the quest or picks up the quest before you zone in.

Always make sure all players DROP the quest if they have it but did not complete it last time they did the run and wait to ALL players are in zone before picking up the quest.

BUT the issues with this one zone, the patch notes 1.33 said they fixed, but it 'looks' like it did not really make it into game until the 'fix' this morning.