They have said the duplicates can be used without a risk of a ban, this was posted by a 'green' somewhere round here in the last few days. At the moment I can't find a link for you.
That post is about 1/2 way down the page the link points to.ZOS_GinaBruno wrote: »You don't have to delete them, but you can if they're taking up space. We can confirm that you won't get banned if you don't delete them and use them instead.Cuddlekins wrote: »I'd like some clarification on the extra preorder items, too. Telling us we "can delete" them does not mean we must delete them. I sent a help ticket requesting info about this a day and a half ago when all the bans started, and my ticket still hasn't even been acknowledged let alone replied to. I was one of the players who was told to consider the extra maps and items as part of the compensation, so I'd really like some official clarification.
I also haven't received any gold back for my lost slots/items or received any communication on that issue either.
Okay, found it, it's in this thread:
http://forums.elderscrollsonline.com/discussion/comment/682905That post is about 1/2 way down the page the link points to.ZOS_GinaBruno wrote: »You don't have to delete them, but you can if they're taking up space. We can confirm that you won't get banned if you don't delete them and use them instead.Cuddlekins wrote: »I'd like some clarification on the extra preorder items, too. Telling us we "can delete" them does not mean we must delete them. I sent a help ticket requesting info about this a day and a half ago when all the bans started, and my ticket still hasn't even been acknowledged let alone replied to. I was one of the players who was told to consider the extra maps and items as part of the compensation, so I'd really like some official clarification.
I also haven't received any gold back for my lost slots/items or received any communication on that issue either.