Can't pay with ideal anymore?

Liedeke

Hi there!

I'm writing this for my little sister who is having some problem buying the digital imperial edition.

When my dad bought it he could pay the game and subscription with ideal. I could buy the subscription with ideal as well. But my sis is not getting that option.

So, the question is, has that option been removed? Is it temporary or not?
Any help is welcome!

asperge

same here, can't choose iDeal anymore

enriquito

Yup, if Ideal is gone i can't play anymore...

Feranth

The option to pay with iDeal (along with other single payment methods) has been removed over the weekend due to the uproar regarding the first free 30 days. ZOS has now posted a official statement on this....but just in German and French, huzzah. No English. The removal is said to be 'Temporary', but no ETA has been given.

Roughly what it says though (my German is rusty) is that they are working on editing the site to make it absolutely clear that, when you use a single payment method, you HAVE to pay 30 days up front to get a total of 60 days when you activate your account. Here's a link to that official statement:

http://forums.elderscrollsonline.com/discussion/78363/offizielle-stellungnahme-zu-zahlungsmethoden

I've also made a topic about this earlier today regarding this problem where I dissect some of the problems this situation creates, and why ZOS must solve it ASAP:

http://forums.elderscrollsonline.com/discussion/78149/non-recurring-subscription-removed-temporary-this-needs-an-eta-for-return

Also, Customer Service, if you live in Europe, that doesn't mean you understand either German or French automatically. Get that English statement out there already!