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My 30 days or my money back!
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otomodachi✭✭✭
Wasn't a threat, the fact that you perceived it as such just shows how scared and paranoid you truly are.Justice_OC wrote: »
It must be a sad life, living in such fear from day to day.Justice_OC wrote: »Hey, genius, they wouldn't be the first to get hacked. Some folks are even *gasp* in the business of being secure for a living. There are many reasons to not leave an identity trail, some of them even legit. If you weren't too busy being an ignorant troll you might contemplate that.
Doesn't change the main problem here- Zenimax needs to extend early access to the people who already qualified for it... it's too easy, and only makes sense with the sheer amount of problems caused by ending access before most people have received their copies in the mail.
BTW watch out bro. People already have your account handle, that's just one step closer to brute-forcing your password and hacking your account. Stay safe.
If that was a threat thinly veiled with the delicious glaze of stupid internet-badass; GL brute-forcing a 16-dig pwd w/ caps, lowers, numbers, and special characters.
I taste the shame you feel at overlooking the OPs actual problem in your haste to try and say something witty. It's delicious. Backpedal more, "bro".
And I overlooked OP's problem in favor of yours, simply because it's hilarious. 21st century and you don't even have a credit card? Do you live in a mud hut too?
Troller be trollin'.
What do you gain by criticizing a CSR complaint?1 -
Hachiman✭✭✭
Wasn't a threat, the fact that you perceived it as such just shows how scared and paranoid you truly are.Justice_OC wrote: »
It must be a sad life, living in such fear from day to day.Justice_OC wrote: »Hey, genius, they wouldn't be the first to get hacked. Some folks are even *gasp* in the business of being secure for a living. There are many reasons to not leave an identity trail, some of them even legit. If you weren't too busy being an ignorant troll you might contemplate that.
Doesn't change the main problem here- Zenimax needs to extend early access to the people who already qualified for it... it's too easy, and only makes sense with the sheer amount of problems caused by ending access before most people have received their copies in the mail.
BTW watch out bro. People already have your account handle, that's just one step closer to brute-forcing your password and hacking your account. Stay safe.
If that was a threat thinly veiled with the delicious glaze of stupid internet-badass; GL brute-forcing a 16-dig pwd w/ caps, lowers, numbers, and special characters.
I taste the shame you feel at overlooking the OPs actual problem in your haste to try and say something witty. It's delicious. Backpedal more, "bro".
And I overlooked OP's problem in favor of yours, simply because it's hilarious. 21st century and you don't even have a credit card? Do you live in a mud hut too?
And a second flag has been sent.
Please Bunk, you cave dwelling Troll... leave my thread alone!
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Daverios✭✭✭✭This is RIDONKULOUS... i payed almost 70€ for my game! And i will do as i allways have, i buy timecards if i like the MMO.
So my plan was to use the main part of my 30 days, to see if i want to sub.
I think I found the issue here. Your plan was flawed. As they were totally upfront about it and everywhere that sold it very plainly stated.
"A persistent internet connection is required to play Elder Scrolls Online account and subscription are required to play"
This is not their fault it is yours for not reading and making a plan without information that was right there the whole time
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felixgamingx1✭✭✭✭This game is like a beautiful girl unfortunately the beautiful girl isn't a very caring person. So you leave her!2 -
otomodachi✭✭✭felixgamingx1 wrote: »This game is like a beautiful girl unfortunately the beautiful girl isn't a very caring person. So you leave her!
Woah.
What do you gain by criticizing a CSR complaint?3 -
Hachiman✭✭✭This is RIDONKULOUS... i payed almost 70€ for my game! And i will do as i allways have, i buy timecards if i like the MMO.
So my plan was to use the main part of my 30 days, to see if i want to sub.
I think I found the issue here. Your plan was flawed. As they were totally upfront about it and everywhere that sold it very plainly stated.
"A persistent internet connection is required to play Elder Scrolls Online account and subscription are required to play"
This is not their fault it is yours for not reading and making a plan without information that was right there the whole time
Yes i know that, but it didnt say that i needed set up a subscription or get a time card to be able to use the 30 days THAT I HAVE ALLREADY PAYED FOR!Edited by Hachiman on 7 April 2014 00:303 -
deathmasterl_ESO✭✭✭KalecStromhir wrote: »Read the terms for the account. It does state a valid payment is need to activate the free 30 days.
This is not new to any MMO.
Plus you posted here, so anyone can reply to a public thread.
TBH I don't even know how many MMO's I've had to do this with, this is nothing new at all to people that play MMO's on a regular basis.
Saevus Messor Imperial Dragonknight Vr14 Aldmeri Dominion
Talia Spiritus Imperial Nightblade Lv17 Aldmeri Dominion
Naomi Athael Altmer Sorcerer Lv8 Aldmeri Dominion
Nyanta Raimanni Khajiit Templar Lv4 Aldmeri Dominion
Sina Nightwind Bosmer Dragonknight Lv4 Aldmeri Dominion
Leader of the 1st Infiltration and Scouting Division
Master Weapon and Armor Crafter0 -
LadyBravora✭✭I believe people have been asking about the fee, and it seems to be a temporary thing to ensure that the card or whatever leads somewhere. Once the charge has been confirmed, it's cancelled, so no money is taken.
That doesn't stop the fact that many MMO's I know offer the ability of Paypal or instantaneous online things like that.
Honestly, things haven't been handled well at all. People don't have their codes because it comes with the box and they haven't recieved that yet, or items missing, or payment options being dumb.
I'll be sticking with he game, but this launch was handled poorly, which is silly, because Zenimax could have simply googled bag or good MMO launches and search other games forums, to find things to avoid.2 -
I have already bought the Digital Imperial Edition for 80 EUR,
i have order # MRGGPMLXXJLXEPF 2/12/2014,
i entered my game's registration code, but i could not to enter,
because my code is invalid! I spent my money and my time,
but i can not to play! Why??? Please send me right code or back money.
I dont have creditcards now0 -
ThesanealienSoul ShrivenI don't know if you guys are too young to comprehend a work around or just naive, but all you need to do if you haven't been able to get a prepaid time card is visit your local Wal-Mart and purchase a prepaid Mastercard or Visa. Load it with the $15.00 (I would recommend 15.50 just to be safe). You can then use this card to allow Zenimax to preauthorize the card for $15. They will not actually take the money, however. It will be redeposited within the next day.0
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Tired of the people defending Zenimax for this... the fact is if you DON'T have a credit/debit card right now to set up a sub, you CAN'T play. There are no time cards, I've called every major retailer in my area code and not one has them. Myself, like many others, will NEVER put my credit/debit card info on the internet. To preorder I even used a prepaid VISA and was planning on using time cards (which I assumed would be available within the next 30 days), and now many of us cant play. This is simply ridiculus.4
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DemanicSoul ShrivenIt is my understanding that the charge will be refunded, but seeing as it's Sunday, it won't happen until tomorrow or sometime next week. It's an authorization charge that happens automatically done by computers, but it takes a real person in the bank to handle the refund. I could be wrong.0 -
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otomodachi✭✭✭It is my understanding that the charge will be refunded, but seeing as it's Sunday, it won't happen until tomorrow or sometime next week. It's an authorization charge that happens automatically done by computers, but it takes a real person in the bank to handle the refund. I could be wrong.
No, you're quite right. Pre-authorization charges freeze funds anywhere from an hour to 3 days, although the latter is pretty outside the norm. Varies by locale.
What do you gain by criticizing a CSR complaint?0 -
BeeK✭KalecStromhir wrote: »Read the terms for the account. It does state a valid payment is need to activate the free 30 days.
This is not new to any MMO.
EXACTLY.
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Iago✭✭✭✭✭Send them a polite message on their Facebook Page and they will get things done for you.That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.
-Thomas Pain0 -
Karm2865✭personally i feel lied to I purchased a game that advertised that it came with with game time included. now because my bank doesn't trust gaming companies.
(I am starting to understand why.)
I have to buy and use game time cards. SO I have to shell out more money before i can use the promised game time. because it is not including game time as advertised but instead.
it is bonus game time with a subscription will i do it yes because i like the game but i feel like it is a dirty trick.0 -
yRaz✭KalecStromhir wrote: »Read the terms for the account. It does state a valid payment is need to activate the free 30 days.
This is not new to any MMO.
EXACTLY.
Just because it's not a new practice makes the practice right?
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Wow some people's logic is beyond me. I remember a time when companies actually cared about what their customers thought. When you purchase this game it says it includes 30 days of time. It does not say you must pay 14.99 up front so the company can assume how much they can expect monthly from their product.
It is how they word it, and what they did not put on their box or any advertisements.3 -
yRaz✭KalecStromhir wrote: »Read the terms for the account. It does state a valid payment is need to activate the free 30 days.
This is not new to any MMO.
EXACTLY.
Just because it's not a new practice makes the practice right?
Yes, especially when the terms of use explicitly indicate the need for a legitimate billing account be established for access. Not only that, but who in their right mind would ever pay $60 or more to buy a game which is CLEARLY subscription based only to expect (and demand) one month of free game time? It's also blatantly obvious that the 30 day grace period is a gratuity for the initial investment, and not some kind of Jedi mind trick to lure hapless, poor people into playing, again, a subscription based MMO.
My words are not meant to offend, but they are firm because this seems insane to me for people to be so upset about this. You need an active and valid payment method to play...period. The goal is to allow you to pay for a subscription, which in turn pays for the development, advertising, pertinent costs and future production of a massively multiplayer online role playing game which is most certainly NOT free to play.
My parents educated me, perhaps that may be the problem. My father would tell me, "nothing in this world is free," and I learned from it. Then again, there are free to play games...and torrents...and bingo. Who can hate bingo, really?
Your post doesn't offend, and my parents educated me aswell. They educated me on saving my money and investing. I have the majority of my money taken out of my paycheck and put into a high yield savings account. This money is not easy to access once it is in their since it is through my employer. I then have to manage what little money I allow myself each month in order to get things I want. Making room in my budget for $60 wasn't easy, I can manage $15 though. The fact of the matter is that the money isn't in my debit account and I don't dare use my CC unless it is an emergency, ESO isn't an emergency. It isn't even necessary to me.
Next week I can pay for a sub. Zenimaxes inquiry into my personal finances and telling me "you don't have enough money to play" is what gets me mad. We are entitled to 30 days of free game, but this "standard practice" everyone keeps yelling about is preventing us from accessing it. I cannot contact them for a refund, as I could use that money rather than play ESO. I cannot contact them to activate my 30 days until I have the full amount in my account to pay for the sub. They've taken my money and ran in my opinion and that is wrong. If they would preauth with the standard $1 charge I'd be fine. I do however has mortgage payments and insurance to pay for. My home and personal life is more important than an MMO and that's why I don't have the money to pay the sub.
The practice is wrong, plain and simple. If you've just been able to buy anything you wanted the moment you wanted it your parents didn't teach you about personal responsibility.4 -
BeeK✭
I never buy anything without first reading the details. Not an insult, just an observation. Another skill I learned, not from parents so much as the military. Attention to details.The practice is wrong, plain and simple. If you've just been able to buy anything you wanted the moment you wanted it your parents didn't teach you about personal responsibility.
https://account.elderscrollsonline.com/store/product/eso_imperial#additional-requirements
"Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED."
Good luck to you.
Edited by BeeK on 7 April 2014 02:071 -
iRolexSoul ShrivenSadly Beek is righ about it.
the main problem is they released the game but not the retail time cards along with it.
I never buy anything without first reading the details. Not an insult, just an observation. Another skill I learned, not from parents so much as the military. Attention to details.The practice is wrong, plain and simple. If you've just been able to buy anything you wanted the moment you wanted it your parents didn't teach you about personal responsibility.
https://account.elderscrollsonline.com/store/product/eso_imperial#additional-requirements
"Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED."
Good luck to you.
Edited by iRolex on 7 April 2014 02:112 -
yRaz✭
I never buy anything without first reading the details. Not an insult, just an observation. Another skill I learned, not from parents so much as the military. Attention to details.The practice is wrong, plain and simple. If you've just been able to buy anything you wanted the moment you wanted it your parents didn't teach you about personal responsibility.
https://account.elderscrollsonline.com/store/product/eso_imperial#additional-requirements
"Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED."
Good luck to you.
so I didn't use a valid payment method when I purchased the game? Is my card less valid now because it doesn't have the amount on it they're asking? They are asking me if I have the money 30 days before they charge me for it. I can certainly say that my card was plenty valid when I purchased the game. This isn't just a pre auth, it's an inquiry into my personal finance and it is wrong. Even though I have this card associated with my subscription, it failed to the preauth because I didn't not have the full months on it.1 -
otomodachi✭✭✭Sadly Beek is righ about it.
the main problem is they released the game but not the retail time cards along with it.
I never buy anything without first reading the details. Not an insult, just an observation. Another skill I learned, not from parents so much as the military. Attention to details.The practice is wrong, plain and simple. If you've just been able to buy anything you wanted the moment you wanted it your parents didn't teach you about personal responsibility.
https://account.elderscrollsonline.com/store/product/eso_imperial#additional-requirements
"Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED."
Good luck to you.
Having a valid payment method doesn't mean that you have to let them do anything with it.
But the problem is ALL of this should've gotten sorted out like a day ago.
What do you gain by criticizing a CSR complaint?2 -
I never buy anything without first reading the details. Not an insult, just an observation. Another skill I learned, not from parents so much as the military. Attention to details.The practice is wrong, plain and simple. If you've just been able to buy anything you wanted the moment you wanted it your parents didn't teach you about personal responsibility.
https://account.elderscrollsonline.com/store/product/eso_imperial#additional-requirements
"Additional Requirements
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED."
Good luck to you.
so I didn't use a valid payment method when I purchased the game? Is my card less valid now because it doesn't have the amount on it they're asking? They are asking me if I have the money 30 days before they charge me for it. I can certainly say that my card was plenty valid when I purchased the game. This isn't just a pre auth, it's an inquiry into my personal finance and it is wrong. Even though I have this card associated with my subscription, it failed to the preauth because I didn't not have the full months on it.
And the exact same thing would happen to you if it had been a $1.00 auth and you only had .69c in the bank.
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