Maintenance for the week of April 27:
· [COMPLETE] EU megaservers for maintenance – April 27, 2:00 UTC (April 26, 10:00PM EDT) - April 27, 16:00 UTC (12:00PM EDT)
· [COMPLETE] NA megaservers for maintenance – April 27, 3:00AM EDT (7:00 UTC) - 5:00PM EDT (21:00 UTC)
· [COMPLETE] EU megaservers for maintenance – April 27, 2:00 UTC (April 26, 10:00PM EDT) - April 27, 16:00 UTC (12:00PM EDT)
· [COMPLETE] NA megaservers for maintenance – April 27, 3:00AM EDT (7:00 UTC) - 5:00PM EDT (21:00 UTC)
Customer support response time?
fizzybeef
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Is it normal for customer support to take forever to respond to tickets? I created a ticket over 3 weeks ago and have had no help or response at all, just the “waiting for agent”.
If a member of zos looks at this could they please look into ticket # 260213-000839
If a member of zos looks at this could they please look into ticket # 260213-000839
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