No Eastern Solstice Main Quest Giver

mucwolf

There is no Eastern Solstice main quest for any of my characters. The wall is open, but there is no quest giver either in front of it or behind it. The error persists even when I let the game to recreate the live directory (i.e., no add-ons, etc.). In addition, depending on the character, the graphic representation of the wall is different for my characters—e.g., black, transparent curtain or blue vines with a golden passageway. Does anyone else have these problems? I had hoped that this issue would be resolved in connection with the Skyshard problem, but unfortunately that was not the case. I am on the PC EU Megaserver.

ZOS_Kevin

@mucwolf, have you placed a ticket in for this at all? If not, please place a ticket and we’ll get customer service to assist you.

mucwolf

Kevin, thx for the response. I entered a bug report under support -> Feedback/Bug, but unfortunately, I did not get a ticket number as this category seems to be only one-way. It says: “Customers will NOT receive a response to feedback submitted using this form. Should you require assistance, please contact Customer Support” There seem to be no other way to report the bug. Specifically, the In-Game Support category and “I have an issue with a quest” sub-category does not work, as I need to have the quest in my journal, which I don’t as there is no main quest giver. As there is no “free form” to enter a ticket, I am not sure how to contact customer services given the ESO support category framework. Perhaps you can help with this. It would be already helpful to know that this is a recognized bug. Many thx in advance for your help.

ZOS_Kraken

@mucwolf If you tell me the platform, I will send you a link to where to put in a ticket so you get a response back.

Dreameira

mucwolf wrote: »

There is no Eastern Solstice main quest for any of my characters. The wall is open, but there is no quest giver either in front of it or behind it. The error persists even when I let the game to recreate the live directory (i.e., no add-ons, etc.). In addition, depending on the character, the graphic representation of the wall is different for my characters—e.g., black, transparent curtain or blue vines with a golden passageway. Does anyone else have these problems? I had hoped that this issue would be resolved in connection with the Skyshard problem, but unfortunately that was not the case. I am on the PC EU Megaserver.

To rule out that you're not missing a prerequisite: have you completed Western Solstice story and "Crossing the Wall" quest on the character that was trying to start Eastern Solstice? After completing Western Solstice main quests, quest called "Crossing the Wall" begins either from in front of Sunport via talking to a messenger, or in the Sunport Rampart Camp talking to Prince Azah. It's after that quest that you can talk to Prince Azah again at the Sunport Rampart Camp to get the first quest for Eastern Solstice.

The apperance of the wall itself changes depending on quest stages. Those who are seeing the blackish veil have probably completed Crossing the Wall and should find Prince Azah in the Sunport Rampart Camp for the Eastern Solstice main quest start. While those who are seeing the blue probably still need to complete Crossing the Wall.