Disappointed - US Anniversary event canceled

katanagirl1

I don’t understand, why would they cancel a US event and still do events overseas if it’s a finance thing? If ZOS is an American company, which I thought someone said they were, wouldn’t it be cheaper to have events here?

ArchangelIsraphel

katanagirl1 wrote: »

I don’t understand, why would they cancel a US event and still do events overseas if it’s a finance thing? If ZOS is an American company, which I thought someone said they were, wouldn’t it be cheaper to have events here?

To be honest with you, I don't think it is a finance thing, but unfortunately like TaSheen said, we can't go into detail about why we think that.

AzuraFan

Elsonso wrote: »

[snip]

Yeah, they aren't cancelling all US appearances, just the celebration. If they were cancelling due to a recent news event, I would expect them to cancel all US appearances.

[edited to remove quote]

TaSheen

AzuraFan wrote: »

Elsonso wrote: »

[snip]

Yeah, they aren't cancelling all US appearances, just the celebration. If they were cancelling due to a recent news event, I would expect them to cancel all US appearances.

Location location location....

[edited to remove quote]

Desiato

In the old days, the players ran their own leagues, ladders, tournaments, and hosted their own events. The original Quakeworld didn't even include a built-in server browser.

Who needs devs! (I mean, aside from making and supporting the game)

OtarTheMad

So, we can’t guess and they won’t tell us. They are apparently still having ESO Taverns, which I don’t remember a US one so that’s confusing but I guess great for EU? Unless they mean events like showcases and Quakecon… idk.

[snip]

I won’t be disrespected as a customer and told to just accept it and not wonder why. I’m done with ESO and any game that comes from ZOS until this stuff improves.

Literally said that any theory we came up with would be worse than anything ZOS could say and I was right.

[edited for bashing]

Elsonso

Desiato wrote: »

In the old days, the players ran their own leagues, ladders, tournaments, and hosted their own events. The original Quakeworld didn't even include a built-in server browser.

Who needs devs! (I mean, aside from making and supporting the game)

There will undoubtedly be players with more staying power than a lot of devs. For them, it is a job. For fans, it is a bit more than that.

I don't expect anyone to organize fan get togethers, but even if ZOS does not show up at various other events (TwitchCon, PAX, etc) I expect that players will.

Speaking of which... anyone planning to go to PAX East this ... uh ... May?

ZOS_Icy

Greetings,

After removing a few off topic, bashing and baiting posts, we would like to ask everyone to keep posts on the subject at hand, as well as keeping things civil and constructive.

• Bashing and Slanderous Comments: We do not permit the bashing of individuals (including ZeniMax employees), groups, or other companies on our forums. We believe that doing so is neither constructive nor in spirit of our game and community.

• Trolling or Baiting: The act of trolling is defined as something that is created for the intent to provoke conflict, shock others, or to elicit a strong negative or emotional reaction. It’s okay and very normal to disagree with others, and even to debate, but provoking conflict, baiting, inciting, mocking, etc. is never acceptable in the official The Elder Scrolls Online community. If you do not have something constructive or meaningful to add to a discussion, we strongly recommend you refrain from posting in that thread, and find another discussion to participate in instead. It is also not constructive or helpful to publicly call out others and accuse them of trolling, or call them a troll—please refrain from doing so. If you genuinely believe someone is trolling, please report the post or thread to the ESO Team, and leave it at that.

Thank you for your understanding.

OtarTheMad

ZOS_Icy wrote: »

Greetings,

After removing a few off topic, bashing and baiting posts, we would like to ask everyone to keep posts on the subject at hand, as well as keeping things civil and constructive.

• Bashing and Slanderous Comments: We do not permit the bashing of individuals (including ZeniMax employees), groups, or other companies on our forums. We believe that doing so is neither constructive nor in spirit of our game and community.

• Trolling or Baiting: The act of trolling is defined as something that is created for the intent to provoke conflict, shock others, or to elicit a strong negative or emotional reaction. It’s okay and very normal to disagree with others, and even to debate, but provoking conflict, baiting, inciting, mocking, etc. is never acceptable in the official The Elder Scrolls Online community. If you do not have something constructive or meaningful to add to a discussion, we strongly recommend you refrain from posting in that thread, and find another discussion to participate in instead. It is also not constructive or helpful to publicly call out others and accuse them of trolling, or call them a troll—please refrain from doing so. If you genuinely believe someone is trolling, please report the post or thread to the ESO Team, and leave it at that.

Thank you for your understanding.

If we were told why we wouldn’t speculate, if we didn’t speculate then we wouldn’t be told to stop, then we wouldn’t get mad and say dumb things. It’s a bad cycle.

We should have just been told why, or even if we were going to be told later like it Matt Firor’s letter say that. A lot of us were planning to go, made plans around it and saved for it. I went Greymoor event in 2020 and it was amazing, devs were awesome to meet. When it was canceled we were concerned because it’s a product we enjoy and hoped all was okay, but then be told to stop and basically not care and “nothing to see here” stuff is frustrating.

Sorry if my post was bashing but it became frustrating. Have a good day.

Vulkunne

Was also kind of disappointed but you know what? These things happen. Just like every year, I have things to do and expectations I'd like to meet however sometimes it just either can't be done or isn't the right time for it.

Next year would probably be better for something like this anyways. Right now, there's alot of uncertainty in the air, people short on money. I'd rather wait and have them try again for setting this up in US for next year.

Jaraal

Vulkunne wrote: »

Next year would probably be better for something like this anyways. Right now, there's alot of uncertainty in the air, people short on money. I'd rather wait and have them try again for setting this up in US for next year.

There won't be any next year, or the years after that. They said "we will no longer be hosting an additional large-scale in-person event in North America." No ifs, ands, or buts.

Vulkunne

Jaraal wrote: »

Vulkunne wrote: »

Next year would probably be better for something like this anyways. Right now, there's alot of uncertainty in the air, people short on money. I'd rather wait and have them try again for setting this up in US for next year.

There won't be any next year, or the years after that. They said "we will no longer be hosting an additional large-scale in-person event in North America." No ifs, ands, or buts.

*Oh* well then, uh... I guess there's really nothing else to be said is there?

tsaescishoeshiner

Jaraal wrote: »

Vulkunne wrote: »

Next year would probably be better for something like this anyways. Right now, there's alot of uncertainty in the air, people short on money. I'd rather wait and have them try again for setting this up in US for next year.

There won't be any next year, or the years after that. They said "we will no longer be hosting an additional large-scale in-person event in North America." No ifs, ands, or buts.

That doesn't sound accurate, the quote is only about not hosting an in-person anniversary event for NA in context of the full sentence. In addition to the context about anniversary activities, you wouldn't say "an additional" if it were about not holding NA events ever again:

While we will continue to celebrate a decade of ESO with in-game content, activities, rewards and more, we will no longer be hosting an additional large-scale in-person event in North America.

Clearly about one event. Making an announcement to a permanent end to NA events wouldn't make sense--not only is it bad practice to make permanent commitments like that (ZOS often says "we currently have no plans for X"), almost any company would just stop holding them and not draw more attention to it because it makes people feel bad. So 0 for 3 on that by my count.

Jaraal

tsaescishoeshiner wrote: »

Jaraal wrote: »

Vulkunne wrote: »

Next year would probably be better for something like this anyways. Right now, there's alot of uncertainty in the air, people short on money. I'd rather wait and have them try again for setting this up in US for next year.

There won't be any next year, or the years after that. They said "we will no longer be hosting an additional large-scale in-person event in North America." No ifs, ands, or buts.

That doesn't sound accurate, the quote is only about not hosting an in-person anniversary event for NA in context of the full sentence. In addition to the context about anniversary activities, you wouldn't say "an additional" if it were about not holding NA events ever again:

While we will continue to celebrate a decade of ESO with in-game content, activities, rewards and more, we will no longer be hosting an additional large-scale in-person event in North America.

Clearly about one event. Making an announcement to a permanent end to NA events wouldn't make sense--not only is it bad practice to make permanent commitments like that (ZOS often says "we currently have no plans for X"), almost any company would just stop holding them and not draw more attention to it because it makes people feel bad. So 0 for 3 on that by my count.

They said they had "planned a North American gathering for 2025" that was cancelled, but they were going to have "smaller gatherings in various global locations." And yes, it would have been better for them to say 'we currently have no plans for X.'

It's unfortunate that they choose not to clarify, but instead misinformation and speculation runs rampant.

Tensar

I have my opinion on why it was canceled but I can't express it freely here due to moderation.
It's definitely not a financial problem.

tomofhyrule

Whatever the reason is, the fact that we have no information and no communication leaves us nothing to do but speculate. And when it comes to disappointing news, such speculation will naturally trend negative. In the absence of official information, misinformation will reign.

Is this really a good look when the 2025 reveal event is a month out? To have a lot of confused and dejected customers, some of whom are now wondering if there will even be a 2025 reveal?

I know at least in my case, I’m considering if I even want to buy more Crowns for stuff like the new crates or other new cosmetics anymore - I don’t know if this is a dire warning or not, but do I want to throw money at something that is definitely not looking healthy?

…the silence is definitely costing money from some people already, and it’s only been a weekend.

Caligamy_ESO

It's kinda curious how 2 newly Microsoft owned game studios cancelled their big meetups all nonchalantly in the same year eh?

virtus753

Caligamy_ESO wrote: »

It's kinda curious how 2 newly Microsoft owned game studios cancelled their big meetups all nonchalantly in the same year eh?

It’s been nearly four years since Microsoft closed on ZeniMax Media. That’s not exactly new.

If you’re trying to imply Microsoft pulled the plugged on these big events, which was already said not to have been the case for BlizzCon, why did ZOS already have a big meetup this year? And abroad, no less, which incurs quite a lot of expenses. Having been owned by Microsoft since early 2021 clearly didn’t result in ZOS cancelling that one.

dk_dunkirk

virtus753 wrote: »

Caligamy_ESO wrote: »

It's kinda curious how 2 newly Microsoft owned game studios cancelled their big meetups all nonchalantly in the same year eh?

It’s been nearly four years since Microsoft closed on ZeniMax Media. That’s not exactly new.

If you’re trying to imply Microsoft pulled the plugged on these big events, which was already said not to have been the case for BlizzCon, why did ZOS already have a big meetup this year? And abroad, no less, which incurs quite a lot of expenses. Having been owned by Microsoft since early 2021 clearly didn’t result in ZOS cancelling that one.

Have you ever been through a merger of large companies? I have. It takes years to work through all the "synergies" and management scrambling for their pieces of the new internal kingdoms. In the one I was involved with, it took 3 years for the hostile company to finish selling all of my company's businesses, and finally get around to spinning my division out to private equity. These things always sound good initially, but you can see the warning signs if you know what to look for. Unfortunately, you have to go through one of these to know what to look for. Rich's comment at the Amsterdam event about how much money the company has made was an immediate red flag to me, and I see that "$2B" comment parroted around in a lot of places recently. That figure means literally nothing without talking about the investment it took to accrue that kind of revenue. The fact that it's cropping up in the game press a lot lately, and it's not about profit, are two more red flags to me.

Amottica

@ZOS_Icy Can you enlighten us on why the change was made? That lack of information seems to be why we are pondering why we are getting significantly lesser treatment than Europe. It would certainly end the speculation to the cause of this diss.

JiubLeRepenti

ZOS_Icy wrote: »

Greetings,

After removing a few off topic, bashing and baiting posts, we would like to ask everyone to keep posts on the subject at hand, as well as keeping things civil and constructive.

• Bashing and Slanderous Comments: We do not permit the bashing of individuals (including ZeniMax employees), groups, or other companies on our forums. We believe that doing so is neither constructive nor in spirit of our game and community.

• Trolling or Baiting: The act of trolling is defined as something that is created for the intent to provoke conflict, shock others, or to elicit a strong negative or emotional reaction. It’s okay and very normal to disagree with others, and even to debate, but provoking conflict, baiting, inciting, mocking, etc. is never acceptable in the official The Elder Scrolls Online community. If you do not have something constructive or meaningful to add to a discussion, we strongly recommend you refrain from posting in that thread, and find another discussion to participate in instead. It is also not constructive or helpful to publicly call out others and accuse them of trolling, or call them a troll—please refrain from doing so. If you genuinely believe someone is trolling, please report the post or thread to the ESO Team, and leave it at that.

Thank you for your understanding.

@ZOS_Icy I think that what people need now are answers, instead of a reminder of the TOS.

People are getting mad and upset because the ZOS communication team and ZOS CMs aren't providing any answers, context, or explanations regarding this cancellation (I'm not saying it's your fault, I'm just stating a fact. You're probably only following instructions from above).

What I'm about to say is not meant to be disrespectful or provocative, but... I feel like your posts (not just yours, but those from other ZOS members as well) seem more focused on explaining how to maintain this forum as a safe space rather than actually resolving tensions and actively engaging with the player base and the community.

I bet the overall atmosphere of the forum would improve significantly if we had better communication and explanations following decisions like this cancellation.

TaSheen

The moderators are never going to "explain" anything but forum rules. And the devs (who could explain) don't post here - well, Jess does, but y'know, no one gets to post anything that management doesn't allow.

ZOS_Lunar

JiubLeRepenti wrote: »

ZOS_Icy wrote: »

Greetings,

After removing a few off topic, bashing and baiting posts, we would like to ask everyone to keep posts on the subject at hand, as well as keeping things civil and constructive.

• Bashing and Slanderous Comments: We do not permit the bashing of individuals (including ZeniMax employees), groups, or other companies on our forums. We believe that doing so is neither constructive nor in spirit of our game and community.

• Trolling or Baiting: The act of trolling is defined as something that is created for the intent to provoke conflict, shock others, or to elicit a strong negative or emotional reaction. It’s okay and very normal to disagree with others, and even to debate, but provoking conflict, baiting, inciting, mocking, etc. is never acceptable in the official The Elder Scrolls Online community. If you do not have something constructive or meaningful to add to a discussion, we strongly recommend you refrain from posting in that thread, and find another discussion to participate in instead. It is also not constructive or helpful to publicly call out others and accuse them of trolling, or call them a troll—please refrain from doing so. If you genuinely believe someone is trolling, please report the post or thread to the ESO Team, and leave it at that.

Thank you for your understanding.

@ZOS_Icy I think that what people need now are answers, instead of a reminder of the TOS.

People are getting mad and upset because the ZOS communication team and ZOS CMs aren't providing any answers, context, or explanations regarding this cancellation (I'm not saying it's your fault, I'm just stating a fact. You're probably only following instructions from above).

What I'm about to say is not meant to be disrespectful or provocative, but... I feel like your posts (not just yours, but those from other ZOS members as well) seem more focused on explaining how to maintain this forum as a safe space rather than actually resolving tensions and actively engaging with the player base and the community.

I bet the overall atmosphere of the forum would improve significantly if we had better communication and explanations following decisions like this cancellation.

Hi! Just going to chime in here.

Moderators are not the same as Community Managers. Our job is to answer support questions and help maintain a safe and friendly environment on the forum by making sure the rules and community standards are being followed. It's not our place to share that particular information if we had it.

Hope that clears up any confusion.

Onomog

ZOS_Lunar wrote: »

Hi! Just going to chime in here.

Moderators are not the same as Community Managers. Our job is to answer support questions and help maintain a safe and friendly environment on the forum by making sure the rules and community standards are being followed. It's not our place to share that particular information if we had it.

Hope that clears up any confusion.

There's no confusion, just intense frustration and anger that moderation is the most common and consistent interaction that the player base has with ZOS.

JiubLeRepenti

ZOS_Lunar wrote: »

JiubLeRepenti wrote: »

ZOS_Icy wrote: »

Greetings,

After removing a few off topic, bashing and baiting posts, we would like to ask everyone to keep posts on the subject at hand, as well as keeping things civil and constructive.

• Bashing and Slanderous Comments: We do not permit the bashing of individuals (including ZeniMax employees), groups, or other companies on our forums. We believe that doing so is neither constructive nor in spirit of our game and community.

• Trolling or Baiting: The act of trolling is defined as something that is created for the intent to provoke conflict, shock others, or to elicit a strong negative or emotional reaction. It’s okay and very normal to disagree with others, and even to debate, but provoking conflict, baiting, inciting, mocking, etc. is never acceptable in the official The Elder Scrolls Online community. If you do not have something constructive or meaningful to add to a discussion, we strongly recommend you refrain from posting in that thread, and find another discussion to participate in instead. It is also not constructive or helpful to publicly call out others and accuse them of trolling, or call them a troll—please refrain from doing so. If you genuinely believe someone is trolling, please report the post or thread to the ESO Team, and leave it at that.

Thank you for your understanding.

@ZOS_Icy I think that what people need now are answers, instead of a reminder of the TOS.

People are getting mad and upset because the ZOS communication team and ZOS CMs aren't providing any answers, context, or explanations regarding this cancellation (I'm not saying it's your fault, I'm just stating a fact. You're probably only following instructions from above).

What I'm about to say is not meant to be disrespectful or provocative, but... I feel like your posts (not just yours, but those from other ZOS members as well) seem more focused on explaining how to maintain this forum as a safe space rather than actually resolving tensions and actively engaging with the player base and the community.

I bet the overall atmosphere of the forum would improve significantly if we had better communication and explanations following decisions like this cancellation.

Hi! Just going to chime in here.

Moderators are not the same as Community Managers. Our job is to answer support questions and help maintain a safe and friendly environment on the forum by making sure the rules and community standards are being followed. It's not our place to share that particular information if we had it.

Hope that clears up any confusion.

Thanks, Lunar, for the clarification.

Even though I understand that it's not the moderators' part of the job, I still think we should have more interactions/explanations from other ZOS members, such as devs, CMs, etc.

It would help A LOT to clarify things and avoid such frustrating situations for everyone

TaSheen

I'm not sure it would be better. Anyone who didn't like what was posted by devs etc would pile on with bad behavior/nasty remarks like they always have which is probably why the devs quit posting here to begin with.

JiubLeRepenti

TaSheen wrote: »

I'm not sure it would be better. Anyone who didn't like what was posted by devs etc would pile on with bad behavior/nasty remarks like they always have which is probably why the devs quit posting here to begin with.

But on the other hand, we have a game that seems to be on a steady path to stagnation, as players are statistically leaving. In my opinion, this situation is mainly due to:

• The lack of new content from ZOS within the game (regardless of the reasons, the fact remains);
• The absence of QoL improvements;
• Persistent bugs, especially in PvP areas like Cyrodiil and Imperial City;
• The lack of meaningful external communication from ZOS regarding the game’s future (no serious roadmap beyond the annual plan, and we have no idea about their mid- or long-term plans);
• And so on.

To be 100% honest with you—and I know many will disagree, which I’m fine with—I would prefer to see developers coming here, reading what we have to say, and engaging with us, even if it might be difficult. The moderators are very effective on this forum, so I’m confident it would go smoothly. This would be far better than imagining the devs adopting an "ostrich policy" to shield some kind of "safe space."

We are paying for this game. Personally, I’ve spent €5000 on it and invested nearly 10,000 hours. I would greatly appreciate seeing them take our feedback into account.

When it comes to the state of the game, the feelings of the developers—sorry to say this—are not my primary concern. My main concern is ensuring that they are doing everything possible to save the game. To achieve this, they need to listen to the community, even if the feedback is not always pleasant.

In my daily job, I work with customers. If my work starts becoming an issue and I fail to meet the expectations of my boss and my clients, I make it a point to speak with them rather than shielding myself from criticism. That’s how it works. And I sincerely hope this is how things are managed at ZOS. It doesn’t mean that I want to be rude or disrespectful towards them. It simply means that I want to make sure they understand how a significant part of the player base is feeling right now. Because based on what I can see, I don't think it's the case. At all.