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• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Can a REAL PERSON contact me from customer Support??????
kensan62_ESO
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I have been trying for a few days now to get a situation in game resolved and am constantly run around in ESO'S automated system of fill this out fill that out and waiting for an agent to get back with me but getting SAME automated response to my problem with no solution. It would really help if i was talking to a live person and not a AI bot. So far no fix to my problem and waiting again for another automated response. SOMEONE at ZOS , PLEASE!!!?!?!!! If your alive, please contact me.
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Syldras✭✭✭✭✭
✭✭✭✭✭You may want to post your ticket number here.
@ZOS_Kevin Someone needs help here, could you have a look?@Syldras | PC | EU
The forceful expression of will gives true honor to the Ancestors.
Sarayn Andrethi, Telvanni mage (Main)
Darvasa Andrethi, his "I'm NOT a Necromancer!" sister
Malacar Sunavarlas, Altmer Ayleid vampire0 -
Wolfkeks✭✭✭✭✭
✭If you have a ticket number maybe @ZOS_Bill can help?
EU PC 2000+ CP professional mudballer and pie thrower"Sheggorath, you are the Skooma Cat, for what is crazier than a cat on skooma?" - FadomaiFormer Emperor, Grand Overlord, vAA hm, vHelRa hm, vSO hm, vMoL hm, vHoF hm, vAS+2, vCR+3, vSS hm, vKA, vRG, Flawless Conquerer, Spirit Slayer0 -
TaSheen✭✭✭✭✭
✭✭✭✭✭Just post the ticket number; @ZOS_Kevin and @ZOS_Bill will see it tomorrow.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....1 -
kensan62_ESO✭✭✭Ticket # 240925-002841
# 240925-002889
Still nothing from customer service or community guys
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TaSheen✭✭✭✭✭
✭✭✭✭✭It seems that support can take up to a week to get to your place in the queue. Don't keep inputting new tickets; that puts you at the back of the queue again. Reply again to the open ticket, or if it's been closed, reply again to reopen it.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....0 -
kensan62_ESO✭✭✭Ty, ive done that, they were the ones that wanted me to input a different ticket for whatever reason.0
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ZOS_IcymodGreetings,
This thread has been moved to the General Help section, as it is better suited there.
Thank you for your understanding.
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