STEAM code to regular one

Drammanoth · August 24

I've recently won a giveaway for ESO, but it turns out that it is for STEAM, so I cannot redeem it on https://account.elderscrollsonline.com/en-us/users/account (if I had known, I wouldn't have taken part in the giveaway).

Question is, can I have it exchanged? Who could I contact to do anything about it?

And no, it's not related to this https://help.bethesda.net/#en/answer/36517 I already have two accounts.

Tandor · August 24

Put in a ticket, they may be able to help.

PeacefulAnarchy · August 25

redeem it on steam, link the account, run it once through steam (don't need to redownload the full game if you point the steam install to your current install), this will activate whatever was in the key, then continue as you were running the game without steam.

It is a little cumbersome, especially if you want to avoid redownloading, but quicker than waiting for support to maybe help you.

ZOS_Icy · August 25

Greetings,

This thread has been moved to the General Help section, as it is better suited there.

Thank you for your understanding.

ZOS_Bill · August 29

@Drammanoth

As mentioned above, if you are still having an issue you can start a ticket here.

Drammanoth · August 29

@ZOS_Bill thank you! Okay, so I have. Ticket no. 240829-003187

I'll be waiting for your response folks. Thanks in advance.

ZOS_Phoenix · August 29

@Drammanoth

I have sent you a PM regarding your ticket.

Drammanoth · August 29

ZOS_Phoenix wrote: »

@Drammanoth

I have sent you a PM regarding your ticket.

Thank you @ZOS_Phoenix That was fast - and no, that's not irony.