megaserver downtime

geosto1b16_ESO2

why do both the European megaserver and the North American megaserver have to be off line on the same day?

Its frustrating to those who use both

ApoAlaia

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

geosto1b16_ESO2

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

Kisakee

geosto1b16_ESO2 wrote: »

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

You didn't read the answer.

ApoAlaia

geosto1b16_ESO2 wrote: »

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

I most certainly did and provided a link to the answer 'directly from the horse's mouth' so to speak.

During other maintenances it might be possible to have separate times for each megaserver, in fact I want to remember that it was like that many years ago, however for some reason is not desirable. What reason that is I don't know.

But today's maintenance requires all servers to be taken offline at the same time; PC, console, PTS, the lot.

geosto1b16_ESO2

ApoAlaia wrote: »

geosto1b16_ESO2 wrote: »

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

I most certainly did and provided a link to the answer 'directly from the horse's mouth' so to speak.

During other maintenances it might be possible to have separate times for the maintenances, in fact I want to remember that it was like that many years ago, however for some reason is not desirable. What reason that is I don't know.

But today's maintenance requires all servers to be taken offline at the same times; PC, console, PTS, the lot.

NO YOU DIDNT,

The question was.... WHY BOTH SERVERS ARE DOWN ON THE SAME DAY.... NOT WHY THEY ARE DOWN; EVERYONE KMOWS WHY THEY ARE DOWN

TybaltKaine

Because it makes a lot more sense to shut down everything when there is an intensive maintenance that needs to be performed vs shutting things down piece-meal and frustrating half the user base.

Just go outside for a few hours or something, you'll be alright.

geosto1b16_ESO2

you cant transfer anything BETWEEN the USA and EUROPE, the SERVERS are SEPERATE

Rowjoh

geosto1b16_ESO2 wrote: »

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

that happens quite a lot here

stanger_than

Whilst the NA and EU PC megaservers are 2 separate setups, they share the same account system. If this account system requires maintenance, then both megaservers need to be offline.

Hope this helps :-)

TybaltKaine

What does transferring player information between servers have to do with maintenance?

LunaFlora

excluding the server hardware refresh or issues with a specific server,
i cannot recall the last maintenance that was for 1 region instead of both

Kisakee

TybaltKaine wrote: »

What does transferring player information between servers have to do with maintenance?

Everything. Or why do you think you can use the very same crowns on both servers?

belial5221_ESO

Your main @ account is not tied to EU or NA.It's the main account servers they are doing maintenance on,and there's no way to log onto either of them,while they are worked on.

GuuMoonRyoung

stanger_than wrote: »

Whilst the NA and EU PC megaservers are 2 separate setups, they share the same account system. If this account system requires maintenance, then both megaservers need to be offline.

Hope this helps :-)

Here is the thing, they previously did account service maintenance without taking off servers. However, this time, the account service maintenance is very different, and it requires the server to be shutdown, or else, people might lose their game data stored in the servers.

geosto1b16_ESO2

stanger_than wrote: »

Whilst the NA and EU PC megaservers are 2 separate setups, they share the same account system. If this account system requires maintenance, then both megaservers need to be offline.

Hope this helps :-)

thank you

someone who informs accurately

Maitsukas

No matter where you live, there isn't going to be an ideal maintenance timeframe for everyone.

stanger_than

There is no transfer of player information between servers. Instead there is 1 server that handles account stuff (including your crowns and logging in) and multiple servers for playing the game (NA/EU/etc)

Calastir

Maitsukas wrote: »

No matter where you live, there isn't going to be an ideal maintenance timeframe for everyone.

Making an effort to plan it while the most of NA and EU are supposed to be asleep would be ideal for the majority though.

TybaltKaine

I feel like the question was answered 2 posts in and this whole thing was a waste of time.

barney2525

Rowjoh wrote: »

geosto1b16_ESO2 wrote: »

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

that happens quite a lot here

Yeah, but that shouldn't stop us from making comments

Tandor

ApoAlaia wrote: »

geosto1b16_ESO2 wrote: »

ApoAlaia wrote: »

All servers are down, including the PTS, due to:

https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

you didn't read the question.....

I most certainly did and provided a link to the answer 'directly from the horse's mouth' so to speak.

During other maintenances it might be possible to have separate times for each megaserver, in fact I want to remember that it was like that many years ago, however for some reason is not desirable. What reason that is I don't know.

But today's maintenance requires all servers to be taken offline at the same time; PC, console, PTS, the lot.

You're talking about when the NA and EU servers had different game clients, so one could be taken down without impacting on the other. Once they merged the game clients it had the advantage for the players that they only had to install one game client to play on both servers but the disadvantage that both servers had to be down for maintenance and patching at the same time, otherwise the players would be switching between different game versions when they switched server and that would be hugely problematic.