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Account Hacked, need urgent help for it to be restored

Digielf
Digielf
✭✭✭
hello, i have long time to log ingame in my account and today i received a random email from bethesda that my email on the account was changed and it was hacked, can you help me restore my account please
Edited by Digielf on 7 July 2024 08:22
Old TESO Player
  • Digielf
    Digielf
    ✭✭✭
    the email address of the hacker was "azuretiger730@gmail.com" (the one that they changed my account) and ip address 112.208.182.77

    i opened ticket too but not sure if they can see it cause the email was changed )i used my original email i had in the account for the ticket)
    Edited by Digielf on 7 July 2024 08:21
    Old TESO Player
  • ZOS_CouchTato
    It's likely that Support is able to help with your ticket, but if you can provide your ticket number we'd be happy to take a look and check in on it!
    Staff Post
  • Digielf
    Digielf
    ✭✭✭
    My ticket reference number form the bethesda account site is "240707-001137" but i used my bethesda account to make that ticket, i had also made one before from the elder scrolls online site but that one i cant view cause i had made it without being logged in since i dont have access to my elder scrolls online account
    Old TESO Player
  • ZOS_CouchTato
    @Digielf messaged you :)
    Staff Post
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