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No response for ticket 240510-002293 (can't login to account)

shadegr0wn
shadegr0wn
✭✭
Hello
On May 8th I sent a ticket to recover my account as I didn't login to it for a long time and needed to change my password but couldn't remember an answer to security question I set 10 years ago. I provided all the information needed to make sure I am the owner of my account.
I didn't take a screenshot of a ticket number as I was sure to get a response from support.
May 10th (yesterday) as I didn't recieve any feedback for more than 48 hours I followed up with another ticket, #240510-002293 for the same issue.
No response so far.
Being a fan of ESO and a player for 10 years it frustrates me so much that after a break I can't recover my account and play a game I own for five days now.
Thankfully I was able to login to my forum account.

So PLEASE help me recover my account. I can provide any information needed. I really, really want to play.
As far as you know, the leather in my boots isn't from anyone in my family. © Opatieel
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @shadegr0wn I have left you a forums message about the status of your ticket.
    Staff Post
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