No need to panic/ Only affecting a few, TY for fast response.RESOLVED

Drammanoth · April 25

Keeping my gnarly fingers crossed for everything!

Vez · April 25

ragnarok6644b14_ESO wrote: »

WolfStar07 wrote: »

Because there is a difference in being affected by an issue and being affected by the maintenance to resolve an issue.

Idk I think a car wreck's "at-fault" insurance should cover all the people stuck in traffic because of the wreck as well.

/S

I unironically like this idea.

Anifaas · April 25

Never dull around here!

Immortal_Dark410 · April 25

Imagine everything is gone for everyone and we all have to start at level 1

majulook · April 25

Unbelievable.

This is truly an anniversary to remember.

Lauranae · April 25

10 years ago, the massive bank bug hit the game,
All money, gear, improvement items and crafting materials, legendary and epic mats: gone.

At this time they could not do retroactivity on everything, some people get back the items lost, some not

Husband and myself were part of those who lost everything. And ... we left.

I do hope this time will go better.

TheMasterMeme · April 25

https://youtu.be/50KimbZkW6k?si=bybWJ7W9fUobjfmT

Grizzbeorn · April 25

Lauranae wrote: »

I do hope this time will go better.

Update:

Gina wrote: »

Thanks for everyone's patience with the sudden downtime; we needed to restore the data from a small number of accounts and have successfully done so. We should be re-opening the PC NA megaserver very soon!

ZOS_GinaBruno · April 25

Ok, PC NA is back online. @swankery @tklawson want to check and see if all your characters and stuff are there now?

M33tr3 · April 25

ZOS_GinaBruno wrote: »

Ok, PC NA is back online. @swankery @tklawson want to check and see if all your characters and stuff are there now?

did you do the correct post-chicken sacrifice dance this time?

thejadefalcon · April 25

wolfie1.0. wrote: »

thejadefalcon wrote: »

ZOS_GinaBruno wrote: »

Just wanted to quickly confirm anyone who logged in and didn't see their characters or items - everything is safe and we have the data, and it also didn't affect everyone. We are working on restoring everything now. Thank you again for letting us know so quickly!

When is an explanation planned for not only the initial PTS problem, which I absolutely cannot wrap my head around, but how now *this* has happened? One has been promised, but we were also promised a Q&A for U35 and this feels like it's heading into a similar situation.

just curious, but what additional information are you wanting to have? we know what happened with the PTS, we have assurances that they will safegaurd it from happening again. and the issue is pretty much resolved.

I don't think we really need or get much else. I dont think they can go into their methodology without having divulge protected information.

We do not know anything yet, at least in the thread they've posted all the situation updates. They promised they would "follow up in the coming days with more details summarizing what happened and will share any additional information at that time". That has not happened, to the best of my knowledge, only updates on fixes and compensation. For a start, how about how on earth the PTS was ever able to affect a live server running a different build?

tklawson · April 25

ZOS_GinaBruno wrote: »

Ok, PC NA is back online. @swankery @tklawson want to check and see if all your characters and stuff are there now?

@ZOS_GinaBruno

My characters have been restored - I may have an issue for not getting credited my 1500 crowns for my last renewal on the 14th, but otherwise, everything seems to be back.

swankery · April 25

Thanks to all for words of concern and patience to those riding out this downtime. Everything is fixed now. Much appreciated!