The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
need refund
eveboufa
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@ZOS_Bill
I am one of those users with a locked account due to PTS. I created an alternative account and purchased a whole new copy of the game prior to the code being sent out. I thought, that my main account when it is rolled back, would be able to use this full new copy but I've been told by several users that it won't be.
Because of this, I've requested a refund for that purchase so that I may apply the code itself since it is free for affected users, and the newer version on my main account when it is unlocked. How long does this take? I have two tickets opened.
-eve
Edited by ZOS_Bill on 23 April 2024 16:20 I am one of those users with a locked account due to PTS. I created an alternative account and purchased a whole new copy of the game prior to the code being sent out. I thought, that my main account when it is rolled back, would be able to use this full new copy but I've been told by several users that it won't be.
Because of this, I've requested a refund for that purchase so that I may apply the code itself since it is free for affected users, and the newer version on my main account when it is unlocked. How long does this take? I have two tickets opened.
-eve
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ZOS_BilladminAs this is a duplicate discussion, we are going to close the thread. You can find assistance and continue the discussion within the thread here.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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