Items from mail didn't go into inventory!?!

TheSinisterDuck · September 2023

XBNA i purchased two deadlands treasure maps (one of each) from a guild trader. They sat in mail for a few days, not more than a week. On sunday 9/24, I took the attachments from the two mails and headed to the deadlands. I realized they were not in inventory when i couldn't find the dirt mound. Checked mail, not there. I filed a bug in game (230924-007208), providing an approximate time when i took the items from mail (sorry, i don't recall the time as i type this). Now, i'm out both gold and maps...most frustrating!

I thought something like this happened before (U39), but i cannot be certain, and chocked it up to my user error. This time, there was no user error, the maps never made it from mail to my inventory.

Please help

virtus753 · September 2023

If you file a bug report, you will not get a reply. You need to file a help ticket in game or on the website with the relevant information.

TheSinisterDuck · September 2023

virtus753 wrote: »

If you file a bug report, you will not get a reply. You need to file a help ticket in game or on the website with the relevant information.

Thank you! I think (hope) i finally found the ticket entry page.

ZOS_Icy · September 2023

Greetings,

With there already being a thread opened on this subject here, we're going to go ahead and close this one down.

Thank you for understanding.