Cyrodiil & Other Memory Related CRASHES - Post Feedback & Reports Here

Moonraker

voxtor_turak wrote: »

Another one:
- Arriving at the desert, at the shrine

THIS IS A NEW ERROR... has never seen this before... (at least, some good I suppose?)

---snip---

That is the Apple crash report and can also be helpful as they do not get auto forwarded to ZOS.

Can I ask that you make a .ZIP archive (Select All & Compress) of any you do have . You can see them if they have been generated in this folder:

If you are getting proper CTD then is should generate an crash report and contains an crash text in it which would be useful to see if you can copy/ paste one (use the Spoiler code when posting to avoid overly long posts)

I would be interested to see any eso .crash reports which you would find if you open Console:

/Applications/Utilities/Console

And on the left panel click the User Diagnostic Reports drop down menu. An example would be;

eso_2014-03-01-142343_xxxusernamexxx.crash

You can copy/paste the text from Console for it *use Spoiler feature as above) or better to use the Attach file feature on this forum editor. It will be in;

~/Library/Logs/DiagnosticReports

On a Mac the '~" means the User. You can navigate to the User Library by pressing Alt and clicking Go in the menu bar to show the Library.

It's easier to deal with them then as they are very long and even the Spoiler tags cut them half way. Thanks.

Moonraker

Chamomile wrote: »

Cyrodiil crash

[reporter]

version = 0.01





[extra]

ProductName = eso

Version = eso.live.1.0.0.962841

char.account = [removed]

char.alliance = 3

char.name = [removed]

client.executablebits = 32

client.mode = teleload

client.renderertype = OPENGL

client.session_start_timestamp = 2014-04-06T03:27:16.948Z

client.time_since_load = 370

client.uptime = 410.7

computer.name = [removed]

computer.user = [removed]

cpu.count = 4

data.depotid = 4000

data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online/game_mac/

data.syncm = databuild

data.version = 0.win.0.live.961669

exe.buildnum = 962841

exe.opt = release

exe.reltype = public

exe.type = client

gfx.description = NVIDIA GeForce GT 650M OpenGL Engine

gfx.deviceid = 0.0.0

gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01

gfx.vendorid = 0

globby.address = 198.20.200.162

globby.port = 24505

loc.wloc = 43 331498 26110 421681 275.62

loc.world = Cyrodiil

loc.worldid = 43

loc.zone = Cyrodiil

login.address = 198.20.200.162

mem.current = 2040

mem.peak = 2084

mem.physical = 16384

os.platform = mac

os.version = 13C64

realm.depotid = 0

realm.id = 4000

realm.name = NA Megaserver

reportfield.ver = 3

@Chamomile that crash is some other cause as it happened like a quick transition or similar and crash. The memory is not full and client only running for 6-7 minutes. Maybe the Group crash or loading screen problem. Thanks for posting.

Samiri

Moonraker wrote: »

OK, so we did this in the last beta weekend and it helped a lot to get a fix in for the memory crashes which were happening a lot on a regular basis.

TLDR: Post your ZOSCrashReports here (copy/paste) along with your System details. Instructions of how to do this are included below. For testing, setting Texture Quality to Medium in graphics settings is most helpful.

I thought it may be of interest to give some background and a quick overview of the native Mac ESO client. I'm not a tech guy and tried to keep it fairly simple and understandable for a forum post.

Memory & ESO clients

The ESO Mac & PC clients are 32-bit processes which restricts available memory (address space) to around 4GB regardless of how much RAM you have installed. This is because it was designed to support older computers which is does generally well. But it does cause problems with the newer computers with higher resolutions and graphics settings demanding more and more of this memory.

The Mac & PC operating systems handle memory differently and there are some things specific to developing a game like ESO on the Mac, that require more memory to be used which does tend to make it more liable to memory issues. But PC users also report heavy use of memory in battles though they do not crash as much as it is.

The solution that will alleviate this issue (at least mostly) will be the transition to a 64-bit client. This is something that is already in the ESO development roadmap.

Memory Fix In This Build

The memory fix which is in this build has reduced the frequency of crashes. In normal questing away from lots of people I can go without an issue for 5-6 hours.

The memory crash is very much linked to how any other players are around and of course what graphics settings and resolution are used.

It basically works by automatically reducing Texture Quality once it hits a certain threshold. Doing this reduces the memory requirement a lot as this is the biggest use of available memory. This is a simplistic description of a complex problem.

Current Launch Build Memory Issue

However, under heavy load in the launch build it is happening still and the more reports and feedback we can get to the developers, the better it will be understood. And the memory fix can be altered to reflect what data is collected.

This is especially for AvA in Cyrodiil in big battles where the demands are highest.

In normal questing without lots of players around it should be a lot less evident if at all. This does require players adjusting their graphics setting for best performance v looks which we can add more details on soon to help do this. Default settings are only a best guess and settings need adjusting down especially in PvP.

Posting Crash Reports & Feedback

The most useful thing is for anyone experiencing crashes which are frequent in these situations to post their crash reports to this thread so we have them in once place.

To post your ZOSCrashReports here if you can copy/ paste from the report form it creates on a crash (most times now) and post here with any other details you feel relevant.

Do remove details for privacy if you prefer (public forum) before posting under:

• char.account =
• char.name =
• computer.name =
• computer.user =

Please use the Spoiler code tags around your report to avoid lots of scrolling.

it will look like this:

Example of Spoiler tags

You can find that under the Quote option at the top of the post editing window (looks like a backwards P) Just use it like a quote and it will make a clickable drop down window and save a lot of space.

It will also help to include, at least initially, you system details:

Mac System Details

Apple icon (top left of menu bar) > About This Mac > More info…

If you do experience more frequent crashes in PvP then the most helpful thing to do is set Texture Quality down to Medium (or Low depending on existing setting) Also View Distance can be altered via the slider which can help.

For testing Medium Texture Quality (not default graphic setting) will give the most useful data point for now.

Thanks for everyone that has already posted feedback on this. It all helps to improve our Mac ESO client.

The other part of this is to get a better idea of what graphics settings work for people for the different Mac models and which settings can help to reduce issues or improve performance (FPS) I'll post another thread sometime to cover this.

FOrgive me for asking, but the Crash report the game it self generates and gets send to ESO is that not the same you are doing.

I cannot see how this in anyway should help since they already have all the info they should need in the crash reports.

Moonraker

Samiri wrote: »

Forgive me for asking, but the Crash report the game it self generates and gets send to ESO is that not the same you are doing.

I cannot see how this in anyway should help since they already have all the info they should need in the crash reports.

You are right that the ZOSCrashReporter generates reports 'sometimes' after the client crashes. And these get sent to ZOS and the data passed down the line to the developers.

There are a few reason why it's also helpful to post them here:

1) The reporter does not always generate a crash report. In this case OSX generates it's own .crash report which has a lot more detail and can provide more useful detail. These don't get sent to ZOS like the ZOSCR.

2) Although they do get sent automatically it may take time for them to get collated and get made available to the relevant teams. Not only do I collect these and pass them on directly, they are also able to read the forum daily and see the crash reports and also the feedback and comments for them which gives it some more context.

3) Being able to read them myself and for other who have tested the Mac client in PTS etc. but also anyone else interested, helps a lot to understand ourselves what is going on in that testing now in live and looking at options.

We did this during mass beta testing and it helped quite a bi there to put in some changes to the mac client which has certainly helped outside PvP. Hopefully it can help, even if its not a major impact, in improving the Mac client we use. In the end the more information available and player feedback, the better.

Hope that explains a bit better reasoning behind the request here.

Fusilero

system: macbook pro 13 inch . 2.9 GHz intel core i7. 8gb 1600MHz DDR3
Graphics: Intel HD Graphics 4000

Activity: Crash at PVP and loading cyrodill

voxtor_turak

And another one. PVE
Entering the of of the Mage's Guild

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.962841
char.account =
char.alliance = 3
char.name =
client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-07T01:57:47.807Z
client.time_since_load = 1314
client.uptime = 5574.5
computer.name =
computer.user =
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/Zenimax Online/Launcher.app/game_mac/pubplayercli
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 962841
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GT 650M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.24
globby.port = 24502
loc.wloc = 203 216998 15671 134407 108.46
loc.world = Alik'r Desert
loc.worldid = 203
loc.zone = Alik'r Desert
login.address = 198.20.200.24
mem.current = 2447
mem.peak = 2447
mem.physical = 16384
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

voxtor_turak

Here's the crash report form DiagnosticReports

Chamomile

Here are my Apple generated crash reports. Is this a global Mac client problem or are there people who are actually able to play without VM crashes?

Monsoon

Feedback: Not playing Cyrodill until the client is fixed...can t take the aggravation anymore

KhajitFurTrader

Chamomile wrote: »

Here are my Apple generated crash reports. Is this a global Mac client problem or are there people who are actually able to play without VM crashes?

The problem of the Mac client is global to the platform, because of the code's memory (mis)management all available virtual memory gets used over time. The request to allocate even more then leads to a crash. Lowering the graphic settings, especially texture quality, often delays the inevitable significantly. Since it's a 32-bit client, the crashes occur quite frequently. A 64-bit client with the same error would eventually crash, too, but would last veritably longer in-between.

Cudward

Here's mine ive been getting since about 11pm EST last night, but I haven't gotten more than a minute between these and sometimes it's happening on character load, I sent this to support along with a detailed explaination and ill see what they say but it's unsettling that I played for about 4 hours yesterday and I have spent more time trying to get the client to run than playing.

again, I have had no issues since early access like this I had a few minor crashes but I was up and back at it after those, this one is vexing.

info about my mac
https://www.dropbox.com/s/btty4geac66s4gk/Screenshot 2014-04-07 10.46.52.png

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.962841
char.account = cudward45
char.alliance = 2
char.name = Khorbyn Lyten
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-07T14:41:10.351Z
client.time_since_load = 17
client.uptime = 91.3
computer.name = Jays-MacBook-Pro.local
computer.user = Cudderr
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online/game_mac/
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 962841
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 4000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.11
gfx.vendorid = 0
globby.address = 198.20.200.162
globby.port = 24506
loc.wloc = 208 137445 10669 262389 318.16
loc.world = Shadowfen
loc.worldid = 208
loc.zone = Shadowfen
login.address = 198.20.200.162
mem.current = 1239
mem.peak = 1242
mem.physical = 8192
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Moonraker

Cudward wrote: »

Here's mine ive been getting since about 11pm EST last night, but I haven't gotten more than a minute between these and sometimes it's happening on character load, I sent this to support along with a detailed explaination and ill see what they say but it's unsettling that I played for about 4 hours yesterday and I have spent more time trying to get the client to run than playing.

again, I have had no issues since early access like this I had a few minor crashes but I was up and back at it after those, this one is vexing.

info about my mac
https://www.dropbox.com/s/btty4geac66s4gk/Screenshot 2014-04-07 10.46.52.png

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.962841
char.account = cudward45
char.alliance = 2
char.name = Khorbyn Lyten
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-07T14:41:10.351Z
client.time_since_load = 17
client.uptime = 91.3
computer.name = Jays-MacBook-Pro.local
computer.user = Cudderr
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online/game_mac/
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 962841
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 4000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.11
gfx.vendorid = 0
globby.address = 198.20.200.162
globby.port = 24506
loc.wloc = 208 137445 10669 262389 318.16
loc.world = Shadowfen
loc.worldid = 208
loc.zone = Shadowfen
login.address = 198.20.200.162
mem.current = 1239
mem.peak = 1242
mem.physical = 8192
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Thanks for posting this and details @Cudward. it's not the Mac memory issue. Probably related to the ongoing login screen issue.

Try turning your Settings > Video down to Lowest and Apply, then try to enter. It seems to at least allow players to get in. Then revert your settings after. You will need to adjust graphics settings in AvA as it is very demanding in big battles.

Moonraker

Chamomile wrote: »

Here are my Apple generated crash reports. Is this a global Mac client problem or are there people who are actually able to play without VM crashes?

That's great to have thanks @Chamomile. They are all related to the memory crash. The memory issue is in the Mac ESO client. It did have some work done since beta when crashes were worse. Now the frequency outside PvP is reduced but it is still not able to avoid crashing in big battles for more than 20-40 minutes currently. The development team are working to try and address this within the 32-bit client which has it's own constraints. Once a 64-bit client is released it will become pretty much a non issue.

Moonraker

voxtor_turak wrote: »

Here's the crash report form DiagnosticReports

Useful data to have. They will get passed on.

christerb16_ESO2

Attaching my set of Apple generated crash logs.

Publius_Scipio

Another Cyrodiil crash. I'd say about 30-50 mins total game time before crash.

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.730626
char.account = *****
char.alliance = 3
char.name = *****
client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-02-08T17:50:26.987Z
client.time_since_load = 2074
client.uptime = 2136.6
computer.name = *****
computer.user = *****
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online/game_mac/
data.syncm = databuild
data.version = 0.win.0.live.729239
exe.buildnum = 730626
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GT 750M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.20.15 310.40.15f03
gfx.vendorid = 0
globby.address = *****
globby.port = *****
loc.wloc = 141 156970 11955 322542 286.15
loc.world = Glenumbra
loc.worldid = 141
loc.zone = Glenumbra
login.address = *****
mem.current = 2641
mem.peak = 2658
mem.physical = 16384
os.platform = mac
os.version = 13B3116
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Moonraker

christerb16_ESO2 wrote: »

Attaching my set of Apple generated crash logs.

Thanks for these.

All the Apple crash reports posted so far are directly related to the memory issue. So at least it confirms that and not showing any other problems. The ZOSCrashReporter just doesn't catch them sometimes.

Probably it's enough for now of those. Thanks for those who have. I did send them on.

The ZOSCrash Reports are still useful for checking causes and other stuff so keep those coming when you can.

Publius_Scipio

@Moonraker‌ thanks for all your work on this issue. You have collected a good deal of crash reports now. Like beta, do you have any idea on a ETA for a fix for this? What I'm asking is that back during beta you were saying you knew a fix was in the works and submitted. Now after launch do you have any knowledge of the matter in terms of what ZOS is up to particularly for this issue?

I would think a fix for crashes would have to be in a patch coming real soon. Since it directly affects a player's game experience.

Moonraker

Publius_Scipio wrote: »

@Moonraker‌ thanks for all your work on this issue. You have collected a good deal of crash reports now. Like beta, do you have any idea on a ETA for a fix for this? What I'm asking is that back during beta you were saying you knew a fix was in the works and submitted. Now after launch do you have any knowledge of the matter in terms of what ZOS is up to particularly for this issue?

I would think a fix for crashes would have to be in a patch coming real soon. Since it directly affects a player's game experience.

As I explained in the first post in this thread the current situation as I am aware (this is just a distant view as I have little more insight in the ZOS development then others)

The fix did go in before launch and has resulted in a lot lower frequency of memory crashes outside of PvP. In PvP it has improved somewhat over how it was then but still is crashing too often. This isn't helped with all the other issues that players are experiencing for other reasons, both in Cyrodiil and elsewhere.

As I said there, the development team is now able to focus more on the memory issue because they have actually fixed all the other outstanding main items.

There is no ETA that I am aware of on that because frankly it remains a complex issue and it will not be the only thing that needs attention. As and when some news is available to me I'll pass it along as I can. Otherwise just keep checking the Patch Notes as I do.

voxtor_turak

Another Crash report: during a battle in PVE

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
char.account =
char.alliance = 3
char.name =
client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-08T01:13:00.283Z
client.time_since_load = 3119
client.uptime = 9087.0
computer.name =
computer.user =
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/Zenimax Online/Launcher.app/game_mac/pubplayercli
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GT 650M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.55
globby.port = 24502
loc.wloc = 203 344653 10859 82362 129.73
loc.world = Alik'r Desert
loc.worldid = 203
loc.zone = Alik'r Desert
login.address = 198.20.200.55
mem.current = 2724
mem.peak = 2775
mem.physical = 16384
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Now the crash report from MacOS

Process: eso [24117]
Path: /Applications/Zenimax Online/Launcher.app/game_mac/pubplayerclient/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86 (Native)
Parent Process: ZeniMax Online Studios Launcher [21398]
Responsible: ZeniMax Online Studios Launcher [21398]
User ID: 501

Date/Time: 2014-04-06 21:28:30.955 -0300
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 0C7D257A-B735-E153-43B9-D37DA0C0875D

Sleep/Wake UUID: BF454C60-11AE-4867-89D2-47E27D4013BC

Crashed Thread: 7

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
terminating with uncaught exception of type std::bad_alloc: std::bad_alloc
abort() called

Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x02128879 0 + 34769017
1 ??? 0x01fb9e6d 0 + 33267309
2 com.zenimaxonline.eso 0x01a7c489 0x1000 + 27767945
3 com.zenimaxonline.eso 0x017ceba7 wcsncasecmp + 11046999
4 com.zenimaxonline.eso 0x017dfb80 wcsncasecmp + 11116592
5 com.zenimaxonline.eso 0x0179947a wcsncasecmp + 10828074
6 com.zenimaxonline.eso 0x01664967 wcsncasecmp + 9563671
7 com.zenimaxonline.eso 0x01664cfc wcsncasecmp + 9564588
8 com.zenimaxonline.eso 0x00bf52fa AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 589256
9 com.zenimaxonline.eso 0x00bf1f92 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 576096
10 com.zenimaxonline.eso 0x00bf7959 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 599079
11 com.zenimaxonline.eso 0x00bf78f7 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 598981
12 com.zenimaxonline.eso 0x00c05e67 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 657717
13 com.zenimaxonline.eso 0x0000e508 start + 48584
14 com.zenimaxonline.eso 0x00363937 start + 3543543
15 com.zenimaxonline.eso 0x003639a1 start + 3543649
16 com.zenimaxonline.eso 0x0053eb2a start + 5489642
17 com.zenimaxonline.eso 0x0000b4bb start + 36219
18 com.zenimaxonline.eso 0x00040fcd start + 256141
19 com.zenimaxonline.eso 0x00041a27 start + 258791
20 com.zenimaxonline.eso 0x00040bb2 start + 255090
21 com.apple.Foundation 0x91c8476b __NSFireTimer + 117
22 com.apple.CoreFoundation 0x98fe7f46 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
23 com.apple.CoreFoundation 0x98fe7903 __CFRunLoopDoTimer + 1395
24 com.apple.CoreFoundation 0x9906206d __CFRunLoopDoTimers + 349
25 com.apple.CoreFoundation 0x98f9f483 __CFRunLoopRun + 1779
26 com.apple.CoreFoundation 0x98f9eb1a CFRunLoopRunSpecific + 394
27 com.apple.CoreFoundation 0x98f9e97b CFRunLoopRunInMode + 123
28 com.apple.HIToolbox 0x9704ab7d RunCurrentEventLoopInMode + 259
29 com.apple.HIToolbox 0x9704a797 ReceiveNextEventCommon + 163
30 com.apple.HIToolbox 0x9704a6dd _BlockUntilNextEventMatchingListInModeWithFilter + 92
31 com.apple.AppKit 0x9b58c389 _DPSNextEvent + 1602
32 com.apple.AppKit 0x9b58b8b0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
33 com.apple.AppKit 0x9b57e19c -[NSApplication run] + 727
34 com.zenimaxonline.eso 0x000425f6 start + 261814
35 com.zenimaxonline.eso 0x00002775 start + 53

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x930d6992 kevent64 + 10
1 libdispatch.dylib 0x968d48ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x968d4546 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x930d0f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x930d016c mach_msg + 68
2 com.zenimaxonline.eso 0x01793e5d wcsncasecmp + 10806029
3 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
4 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
5 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x930d6976 kevent + 10
1 com.zenimaxonline.eso 0x00b9429f AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 191853
2 com.zenimaxonline.eso 0x00b93e99 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 190823
3 com.zenimaxonline.eso 0x00b93bd5 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 190115
4 com.zenimaxonline.eso 0x00b93893 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 189281
5 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
6 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
7 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
8 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x01811550 wcsncasecmp + 11319808
5 com.zenimaxonline.eso 0x018135f6 wcsncasecmp + 11328166
6 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
7 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
8 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
9 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x01811550 wcsncasecmp + 11319808
5 com.zenimaxonline.eso 0x00042eb0 start + 264048
6 com.zenimaxonline.eso 0x018135f6 wcsncasecmp + 11328166
7 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
8 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
9 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
10 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x01811550 wcsncasecmp + 11319808
5 com.zenimaxonline.eso 0x00042eb0 start + 264048
6 com.zenimaxonline.eso 0x018135f6 wcsncasecmp + 11328166
7 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
8 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
9 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
10 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 7 Crashed:
0 libsystem_kernel.dylib 0x930d5952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x980f9167 pthread_kill + 101
2 libsystem_c.dylib 0x901f929c abort + 155
3 libc++abi.dylib 0x994cf6c9 abort_message + 169
4 libc++abi.dylib 0x994f047d default_terminate_handler() + 264
5 libc++abi.dylib 0x994edc30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x994ed64b __cxa_throw + 116
7 libc++abi.dylib 0x994ede74 operator new(unsigned long) + 100
8 com.zenimaxonline.eso 0x016e06ce wcsncasecmp + 10070910
9 com.zenimaxonline.eso 0x016e4894 wcsncasecmp + 10087748
10 com.zenimaxonline.eso 0x016ebc39 wcsncasecmp + 10117353
11 com.zenimaxonline.eso 0x016e947a wcsncasecmp + 10107178
12 com.zenimaxonline.eso 0x016e8df8 wcsncasecmp + 10105512
13 com.zenimaxonline.eso 0x016e8d6c wcsncasecmp + 10105372
14 com.zenimaxonline.eso 0x00dbd287 wcsncasecmp + 489271
15 com.zenimaxonline.eso 0x00dbd187 wcsncasecmp + 489015
16 com.zenimaxonline.eso 0x00d4c6aa wcsncasecmp + 27482
17 com.zenimaxonline.eso 0x00d4d52d wcsncasecmp + 31197
18 com.zenimaxonline.eso 0x00d4d30a wcsncasecmp + 30650
19 com.zenimaxonline.eso 0x01810b1b wcsncasecmp + 11317195
20 com.zenimaxonline.eso 0x018115d0 wcsncasecmp + 11319936
21 com.zenimaxonline.eso 0x00042eb0 start + 264048
22 com.zenimaxonline.eso 0x018135f6 wcsncasecmp + 11328166
23 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
24 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
25 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
26 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 8:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x01811550 wcsncasecmp + 11319808
5 com.zenimaxonline.eso 0x018135f6 wcsncasecmp + 11328166
6 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
7 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
8 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
9 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x00b4fbac AK::StreamMgr::CAkIOThread::IOSchedThread(void*) + 76
4 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
5 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
6 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x930d0fb6 semaphore_wait_trap + 10
1 com.zenimaxonline.eso 0x00ab6e63 CAkBankMgr::BankThreadFunc(void*) + 51
2 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
3 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
4 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 11:
0 libsystem_kernel.dylib 0x930d0fb6 semaphore_wait_trap + 10
1 com.zenimaxonline.eso 0x00afb814 CAkAudioThread::EventMgrThreadFunc(void*) + 84
2 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
3 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
4 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 12:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x930d0f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x930d016c mach_msg + 68
2 com.apple.audio.CoreAudio 0x93473e9a HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
3 com.apple.audio.CoreAudio 0x9346e34e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 68
4 com.apple.audio.CoreAudio 0x9346cb27 HALC_ProxyIOContext::IOWorkLoop() + 1111
5 com.apple.audio.CoreAudio 0x9346c5ff HALC_ProxyIOContext::IOThreadEntry(void*) + 167
6 com.apple.audio.CoreAudio 0x93476f52 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20
7 com.apple.audio.CoreAudio 0x9346c4fb HALB_IOThread::Entry(void*) + 69
8 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
9 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
10 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x930d0f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x930d016c mach_msg + 68
2 com.apple.CoreFoundation 0x98f9fd29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x98f9f301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x98f9eb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x98f9e97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9b735b68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
8 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
9 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 14:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x00423d53 start + 4331027
5 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
6 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
7 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
8 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 15:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x00423d53 start + 4331027
5 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
6 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
7 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
8 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 16:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 com.zenimaxonline.eso 0x018137cd wcsncasecmp + 11328637
4 com.zenimaxonline.eso 0x00423d53 start + 4331027
5 com.zenimaxonline.eso 0x01813ca4 wcsncasecmp + 11329876
6 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
7 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
8 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 17:: com.apple.coreaudio.AQClient
0 libsystem_kernel.dylib 0x930d0f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x930d016c mach_msg + 68
2 com.apple.CoreFoundation 0x98f9fd29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x98f9f301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x98f9eb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x98f9e97b CFRunLoopRunInMode + 123
6 com.apple.audio.toolbox.AudioToolbox 0x9326b5b8 GenericRunLoopThread::Entry(void*) + 194
7 com.apple.audio.toolbox.AudioToolbox 0x9321bc2a CAPThread::Entry(CAPThread*) + 134
8 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
9 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
10 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 18:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 Awesomium 0x04d11097 ConditionVariable::Wait() + 39
4 Awesomium 0x04d4e74e base::WaitableEvent::TimedWait(base::TimeDelta const&) + 734
5 Awesomium 0x04d4e786 base::WaitableEvent::Wait() + 38
6 Awesomium 0x04d2e67e base::MessagePumpDefault::Run(base::MessagePump::Delegate*) + 110
7 Awesomium 0x04d2bbc9 MessageLoop::RunInternal() + 217
8 Awesomium 0x04d2bc54 MessageLoop::Run() + 52
9 Awesomium 0x04d4b445 base::Thread::ThreadMain() + 165
10 Awesomium 0x04d33701 ThreadFunc(void*) + 17
11 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
12 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
13 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 19:
0 libsystem_kernel.dylib 0x930d6976 kevent + 10
1 Awesomium 0x04fb5bed kq_dispatch + 93
2 Awesomium 0x04fb3e22 event_base_loop + 578
3 Awesomium 0x04cf6143 base::MessagePumpLibevent::Run(base::MessagePump::Delegate*) + 163
4 Awesomium 0x04d2bbc9 MessageLoop::RunInternal() + 217
5 Awesomium 0x04d2bc54 MessageLoop::Run() + 52
6 Awesomium 0x04d4b445 base::Thread::ThreadMain() + 165
7 Awesomium 0x04d33701 ThreadFunc(void*) + 17
8 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
9 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
10 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 20:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 Awesomium 0x04d11097 ConditionVariable::Wait() + 39
4 Awesomium 0x04d4e74e base::WaitableEvent::TimedWait(base::TimeDelta const&) + 734
5 Awesomium 0x04d4e786 base::WaitableEvent::Wait() + 38
6 Awesomium 0x04d2e67e base::MessagePumpDefault::Run(base::MessagePump::Delegate*) + 110
7 Awesomium 0x04d2bbc9 MessageLoop::RunInternal() + 217
8 Awesomium 0x04d2bc54 MessageLoop::Run() + 52
9 Awesomium 0x04d4b445 base::Thread::ThreadMain() + 165
10 Awesomium 0x04d33701 ThreadFunc(void*) + 17
11 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
12 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
13 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 21:
0 libsystem_kernel.dylib 0x930d6976 kevent + 10
1 Awesomium 0x04fb5bed kq_dispatch + 93
2 Awesomium 0x04fb3e22 event_base_loop + 578
3 Awesomium 0x04cf6143 base::MessagePumpLibevent::Run(base::MessagePump::Delegate*) + 163
4 Awesomium 0x04d2bbc9 MessageLoop::RunInternal() + 217
5 Awesomium 0x04d2bc54 MessageLoop::Run() + 52
6 Awesomium 0x04d4b445 base::Thread::ThreadMain() + 165
7 Awesomium 0x04d33701 ThreadFunc(void*) + 17
8 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
9 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
10 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 22:
0 libsystem_kernel.dylib 0x930d57ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x980fad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x980fcbd9 pthread_cond_wait$UNIX2003 + 71
3 Awesomium 0x04d11097 ConditionVariable::Wait() + 39
4 Awesomium 0x04d4e74e base::WaitableEvent::TimedWait(base::TimeDelta const&) + 734
5 Awesomium 0x04d4e786 base::WaitableEvent::Wait() + 38
6 Awesomium 0x04d2e67e base::MessagePumpDefault::Run(base::MessagePump::Delegate*) + 110
7 Awesomium 0x04d2bbc9 MessageLoop::RunInternal() + 217
8 Awesomium 0x04d2bc54 MessageLoop::Run() + 52
9 Awesomium 0x04d4b445 base::Thread::ThreadMain() + 165
10 Awesomium 0x04d33701 ThreadFunc(void*) + 17
11 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
12 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
13 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 23:
0 libsystem_kernel.dylib 0x930d0f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x930d016c mach_msg + 68
2 com.apple.CoreFoundation 0x98f9fd29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x98f9f301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x98f9eb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x98f9e97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x91c892f9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
7 Awesomium 0x04cf7054 base::MessagePumpNSRunLoop::DoRun(base::MessagePump::Delegate*) + 116
8 Awesomium 0x04cf71ea base::MessagePumpCFRunLoopBase::Run(base::MessagePump::Delegate*) + 74
9 Awesomium 0x04d2bbc9 MessageLoop::RunInternal() + 217
10 Awesomium 0x04d2bc54 MessageLoop::Run() + 52
11 Awesomium 0x04d4b445 base::Thread::ThreadMain() + 165
12 Awesomium 0x04d33701 ThreadFunc(void*) + 17
13 libsystem_pthread.dylib 0x980f85fb _pthread_body + 144
14 libsystem_pthread.dylib 0x980f8485 _pthread_start + 130
15 libsystem_pthread.dylib 0x980fdcf2 thread_start + 34

Thread 24:
0 libsystem_kernel.dylib 0x930d6046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x980f9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x980fdcce start_wqthread + 30

Thread 25:
0 libsystem_kernel.dylib 0x930d6046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x980f9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x980fdcce start_wqthread + 30

Thread 7 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa039dc0c ecx: 0xb04a18ac edx: 0x930d5952
edi: 0xb04a3000 esi: 0x00000006 ebp: 0xb04a18c8 esp: 0xb04a18ac
ss: 0x00000023 efl: 0x00000206 eip: 0x930d5952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xa039cd00

Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132


Binary Images:
0x1000 - 0x1df9fd7 +com.zenimaxonline.eso (1.0.0 - 1.0.0) <035B10FA-CA6A-354F-9621-332880D45284> /Applications/Zenimax Online/Launcher.app/game_mac/pubplayerclient/eso.app/Contents/MacOS/eso
0x3b71000 - 0x3b9efd7 +libBinkMacx86.dylib (0) <0C005D80-A41D-26ED-25F4-F655E3F8823F> /Applications/Zenimax Online/Launcher.app/game_mac/pubplayerclient/eso.app/Contents/MacOS/libBinkMacx86.dylib
0x3bb3000 - 0x653dfe3 +Awesomium (1.63) <B043893E-5413-1348-73A8-A034F973D2AE> /Applications/Zenimax Online/Launcher.app/game_mac/pubplayerclient/eso.app/Contents/Frameworks/Awesomium.framework/Versions/A/Awesomium
0x7b68000 - 0x80f7fe3 +com.nvidia.cg (3.1.0013 - 0) /Applications/Zenimax Online/Launcher.app/game_mac/pubplayerclient/eso.app/Contents/Frameworks/Cg.framework/Cg
0x89e9000 - 0x89f4ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0xc9b3000 - 0xc9d8ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0xe7f7000 - 0xe7fbffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <D5FE0F6F-95E3-3F9D-A6AF-D721CBD801AC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
0x169c6000 - 0x16bc6ffd com.apple.audio.units.Components (1.10 - 1.10) <5BF69E31-FBA9-3B6D-8CC1-6D8C851804A5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x40000000 - 0x404a8fff com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.24.11 - 8.2.4) <94621B53-5FA4-3578-B898-159DBAB17262> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHD4000GraphicsGLDriver
0x48000000 - 0x488defff com.apple.GeForceGLDriver (8.24.9 - 8.2.4) <9C4E7766-D294-3335-900D-EA9F373341F7> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
0x8fed9000 - 0x8ff0b417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x90198ff0 GLEngine (9.6) <6A58B9C0-B67E-3FD1-B707-837744D918C2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundle/GLEngine
0x90199000 - 0x90199fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9019a000 - 0x9019bffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9019c000 - 0x9022eff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
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Moonraker

voxtor_turak wrote: »

Another Crash report: during a battle in PVE
---snip--
Now the crash report from MacOS

Thanks for posting.

The first shows how it is generally now in PVE with the client up for about 3 hours. You can avoid these by monitoring the memory usage and restarting the game when it gets close to the limits. It's not a fix just a workaround for now.

The Apple crashes all report the basic memory issue. I think we have enough of these now to see they are all the same. For some reason the ZOSCrashReporter just misses them sometimes.

Dominion

This isnt only for Mac users, its affecting Pc users aswell. I personally crash ALL the time in Cyrodill. Send roughly 10-15 reports daily due to client crashes in Cyrodill.

Moonraker

Dominion wrote: »

This isnt only for Mac users, its affecting Pc users aswell. I personally crash ALL the time in Cyrodill. Send roughly 10-15 reports daily due to client crashes in Cyrodill.

There are certainly a few different issue in Cyrodiil that cause crashing. We do know that there is a specific issue with memory in the Mac client. I have not checked yet from any PC client to see if they have any similar memory out crashes too. The two OS use different methods and also OpenGL > D3D11. The Mac client has to load some more data to memory which leaves less room for any heavy demand. And it appears to leak over time. A combination of the two.

Lets hope they can get some updates in for Cyrodiil generally.

christerb16_ESO2

Crash while running around in Windhelm

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
char.account =

---

char.alliance = 2
char.name =

---

client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-08T19:52:38.866Z
client.time_since_load = 2650
client.uptime = 2730.5
computer.name =

---

computer.user =

---

cpu.count = 4
data.depotid = 4001
data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GTX 680MX OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.191
globby.port = 24500
loc.wloc = 209 243924 12666 119064 124.78
loc.world = Eastmarch
loc.worldid = 209
loc.zone = Eastmarch
login.address = 198.20.200.191
mem.current = 2330
mem.peak = 2441
mem.physical = 8192
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3

voxtor_turak

Another day, much more problems

One more information: We were at a PVP party , trying to have everyone together at the same place. Couldn't get 5 minutes of play.

happened around 5 times... Until I decided never more play PVP on TESO until this gets fixed

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
char.account =
char.alliance = 3
char.name =
client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-09T03:09:21.046Z
client.time_since_load = 77
client.uptime = 219.3
computer.name =
computer.user =
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/Zenimax Online/Launcher.app/game_mac/pubplayercli
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GT 650M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.151
globby.port = 24505
loc.wloc = 43 421347 23696 257174 105.94
loc.world = Cyrodiil
loc.worldid = 43
loc.zone = Cyrodiil
login.address = 198.20.200.151
mem.current = 1060
mem.peak = 1140
mem.physical = 16384
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Jerle69

The Mac client REALLY isn't very stable relative to the Windows one. I've had like one crash on Windows since release, and had sessions lasting over 8 hours at once point. Mac rarely makes it two hours... The latest attempt, not PvP'ing... just doing quests in Grahtwood:

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-09T02:24:54.627Z
client.time_since_load = 693
client.uptime = 4727.9
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/Zenimax Online/Launcher.app/game_mac/pubplayercli
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GTX 780M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.151
globby.port = 24503
loc.wloc = 235 142194 17626 116808 33.50
loc.world = Grahtwood
loc.worldid = 235
loc.zone = Grahtwood
login.address = 198.20.200.151
mem.current = 2173
mem.peak = 2299
mem.physical = 16384
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Meh...

Jerle69

Oh and then a marathon session right afterwards!
(about 2 minutes)...

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-09T03:48:39.287Z
client.time_since_load = 103
client.uptime = 147.7
cpu.count = 4
data.depotid = 4000
data.dir = /Applications/Zenimax Online/Launcher.app/game_mac/pubplayercli
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GTX 780M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.55
globby.port = 24500
loc.wloc = 235 114452 15341 110316 40.42
loc.world = Grahtwood
loc.worldid = 235
loc.zone = Grahtwood
login.address = 198.20.200.55
mem.current = 1690
mem.peak = 1913
mem.physical = 16384
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3

Lascoux

I guys I haven't really done PvP, but I am crashing ALL the time. About once an hour is about right. Seems like each time there are different triggers, often rollbacks after I log back in.

Would my data be useful?

Moonraker

Lascoux wrote: »

I guys I haven't really done PvP, but I am crashing ALL the time. About once an hour is about right. Seems like each time there are different triggers, often rollbacks after I log back in.

Would my data be useful?

It can help at least to see if it is likely to be the memory issue or not.

What is more clear is that the fast login then crash issues are not memory related (not enough time to
use available memory even in PvP) but more likely server-side as it effects both platforms from forum posts. And, often it's linked to these rollbacks in places like Grahtwood which is also noted.

If you can post your Mac specs including OS X version, model and graphics card especially and ZOS crash report (copy/ paste and use Spoiler tags to post) and description of wheat happened on crash, that all helps to see what's happening.

The other factor it seems is that a lot more of these quick crash issues seem to occur on the NA megaserver, so maybe it's just busier at peak times, or there is another cause. It does happen on EU one but not as much it seems.

Moonraker

christerb16_ESO2 wrote: »

Crash while running around in Windhelm

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
char.account =

---

char.alliance = 2
char.name =

---

client.executablebits = 32
client.mode = inworld
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-08T19:52:38.866Z
client.time_since_load = 2650
client.uptime = 2730.5
computer.name =

---

computer.user =

---

cpu.count = 4
data.depotid = 4001
data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GTX 680MX OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
gfx.vendorid = 0
globby.address = 198.20.200.191
globby.port = 24500
loc.wloc = 209 243924 12666 119064 124.78
loc.world = Eastmarch
loc.worldid = 209
loc.zone = Eastmarch
login.address = 198.20.200.191
mem.current = 2330
mem.peak = 2441
mem.physical = 8192
os.platform = mac
os.version = 13C64
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3

Hard to say as the memory is not at max on this one but maybe a sudden transition like into building, way shrine etc. may push it over the limit. It's not clear.