Game does not launch (Mac)

Moonraker

whitebeard00 wrote: »

@Moonraker , thanks again for all the help. Heard from support, recommended again that they offer some compensation for the lost time to those affected by this bug. I also asked them to forward on any compensation to you, hopefully this happens and anyone else affected also does the same.

That's a very kind gesture @whitebeard00. Truthfully, just being able to help get more Mac players into the game is compensation enough.

jockheroic

Anyone have any suggestions for this error?
I can't even get to a load screen. I'm on a 2011 Macbook pro, and all my specs check out.

Moonraker

jockheroic wrote: »

Anyone have any suggestions for this error?
I can't even get to a load screen. I'm on a 2011 Macbook pro, and all my specs check out.

Hi @jockheroic. Try this first, from the Support kb article.

When trying to run the Mac/OSX launcher, I'm getting a "Null Pointer Error."

- Click "Network".
- Select your internet connection in the menu on the left side (it will have a green dot).
- Click "Advanced" on the right hand side after your internet connection is selected.
- Click the "Proxies" tab.
- Uncheck the box for "Automatic Proxy Discovery".

jockheroic

Moonraker wrote: »

jockheroic wrote: »

Anyone have any suggestions for this error?
I can't even get to a load screen. I'm on a 2011 Macbook pro, and all my specs check out.

Hi @jockheroic. Try this first, from the Support kb article.

When trying to run the Mac/OSX launcher, I'm getting a "Null Pointer Error."

- Click "Network".
- Select your internet connection in the menu on the left side (it will have a green dot).
- Click "Advanced" on the right hand side after your internet connection is selected.
- Click the "Proxies" tab.
- Uncheck the box for "Automatic Proxy Discovery".

Thank you so much! That worked!

Moonraker

jockheroic wrote: »

Moonraker wrote: »

jockheroic wrote: »

Anyone have any suggestions for this error?
I can't even get to a load screen. I'm on a 2011 Macbook pro, and all my specs check out.

Hi @jockheroic. Try this first, from the Support kb article.

When trying to run the Mac/OSX launcher, I'm getting a "Null Pointer Error."

- Click "Network".
- Select your internet connection in the menu on the left side (it will have a green dot).
- Click "Advanced" on the right hand side after your internet connection is selected.
- Click the "Proxies" tab.
- Uncheck the box for "Automatic Proxy Discovery".

Thank you so much! That worked!

Glad it helped @jockheroic. Please can you edit the post in the other thread so we avoid duplicate posts. Thanks.

Enjoy Tamriel.