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My wife and I completed "The Death of Balreth" but were unable to leave. Now, the boss has respawned but the NPC doesn't assist us, which renders the fight impossible. I've sent in a ticket.
Aye, same problem here. I went in, killed him, and now it tells me to contain his soul, but there is nothing to contain! I can leave and come back, but nothing changes.
Hey guys! Our team is currently investigating this issue. In the meantime, you can contact a GM in-game by typing /help, and they should be able to help you get un-blocked.
Have you tried reloading the UI, restarting the game client or clicking repair client? Those options are the best things to try first if you come across something that appears bugged.
Reloading UI
Type /reloadui in the chat bar
Restarting the game cient
Exit & reopen client
Repair Client
Open Launcher
Look for the GAME OPTIONS (under GAMES/NEWS bar. Center of Launcher window)
We had the same issues with a few friends. Killing balreth and nothing happening. We tried reloading the UI, restarting the client, leaving et reentering the instance, nothing worked.
I abandoned the quest but haven't been able to get it back since. Does anyone knows where I can start it again ?
killed him, waited around till he was contained...got stuck, checked forums said contact a GM to get unstuck....he respawned while waiting, ran around trying to kill him a second time, got tired of dieing so hid behind the wayshrine thing...the npc helper guy spawned again also and was fighting him...logged out and when i logged back in the portal that i spawned in at originally was back and was able to leave that way and complete quest, might want to give that a try
I killed him - got asked to contain spirit but nothing to click. His dead body went away - I am stuck unable to progress. Sent in an email of this issue in game and asked for the quest to be progressed, otherwise this line is permanently bugged for me
"Home is where the heart is but the stars are made of platinum"
I had the same problem as everyone else, I submitted a bug report in game and left, went and finished a few other quests, went back and he had re-spawned, I killed him again and this time the quest worked. I don't know if it was a GM or just a happy coincidence. After I contained his spirit and went through the dialogues the portal out of Ash Mountain was gone. I worked around this by porting to a way-shrine and had no problems completing the quest and getting the achievement.
So far I've gone away and quested 3 times, and killed him 3 times after having submitted the bug report, and still no luck. I still can't contain his spirit. Hoping they'll fix this soon.
Same happend to me where his spirit wouldn't show up, I left to do other quests and came back later after 30 min maybe. I had to kill him again but now his spirit showed up, but no portal. Just waypoint out and finish the quest
I had a problem with this quest, however I managed to eventually resolve it.
When I initially killed Balreth, his "spirit" was invisible. I fixed this by leaving the instance and abandoning the quest and doing it again (I relogged and waited a couple of minutes before re-entering). This worked and I was able to complete the quest, however the exit afterwards was invisible.
To resolve this, simply teleport to the waypoint that is closest to the entrance of ash mountain (as the quest line finishes with talking to an NPC located at the 1st camp).
I had the same problem but someone told me to group with 2 more players. Whether it was just coincidence I don't know but it worked with 3 of us had to warp out though as the portal vanished but still completed the quest.
This worked for me last night, not sure if it will for you but can try. Solo
I had killed him but could not bind him.
I had left the mountain using the Wayshrine.
I abandoned the quest.
I picked it up again.
Was able to kill him
I did NOT loot him
I was able to bind him (hes standing near by)
Bound him , but exit portal was not there, so uesed the Wayshrine again
Hey folks, thanks for all the reports on this. Our team has identified the problem with this quest, and it should be fixed in a future patch. In the meantime, we're working with our Support Team to try and help you with a workaround. We'll let you know as soon as it's ready to go!