The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Support tickets not working
xHotguy6pack
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I have tried at least five or six times now to submit a support ticket on the actual site and everytime I have been met with an extremely long load time and then nothing. I did half a few hours ago and half just now. I haven't gotten a confirmation email or anything. Also I had to submit one through in-game on console (which worked) but now I can't send the videos/screenshots that are needed for the ticket.
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ZOS_Billadmin@xHotguy6pack
Your web browser may have cached something incorrectly causing the help website not to load. Please try the following listed below and see if you can then access the help site.- Clear the cache, delete any cookies, and restart the web browser.
- Disable any add-ons installed in the web browser.
- Disable pop-up blockers.
- Try a different browser.
The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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