No confirmation of ticket received, no response

valkyrie93

Hi,

Yesterday I submitted a ticket for a userID change request, however I have no confirmation email that my ticket was successfully submitted and I still haven't had a response from anyone.

How long is the response time usually?

My ticket number is: 210621-002035

ZOS_Adrikoth

Greetings @valkyrie93

We can confirm that this ticket was received and is with the right team. Please be aware that The Elder Scrolls Online Customer Support aims to respond to the majority of contacts within two business days.