R6025 system error in eso64.exe on PC/win client

Roukoru

R6025 system error happens randomly in different situations (craft station, bank, inventory, walking around, and so on), followed by client termination.
Client: PC win eso.live.6.3.5.2182697

ZOS_Adrikoth

Hey there @Roukoru

The steps in this article may be able to help resolve this R6025 error.

Roukoru

ZOS_Adrikoth wrote: »

The steps in this article may be able to help resolve this R6025 error.

Nope.
btw, previous version 6.2.10 worked (without this error), but 6.3.5 on same hardware and software are crashing.

ZOS_Bill

@Roukoru

Could you provide a screenshot of this error when it shows up again?

Roukoru

here


Starting debugger resulted in error report submitting window. Uploaded report file: 0d66f7f7-2598-4c5f-9003-c602383162fb.dmp

etchedpixels

Ditto - and see also https://forums.elderscrollsonline.com/en/discussion/564986/crash-straight-to-desktop#latest

and several other threads in Bugs for the same problem.

ZOS_Bill

For the error message coming up in ESO, you can find troubleshooting steps in our help article linked below.

What can I do if I get an error saying, "Runtime Error R6025 Pure Virtual Function" and ESO closes?

Roukoru

already read and done. Behaviour of eso64 remains same.

ZOS_Bill

@Roukoru

Thank you for the update. With the troubleshooting not helping with the error, the next step is to open a ticket with customer support if you've not done so yet.