Xbox NA down.

Redgrimm666

I'm in!!!!!

dvcod

just got in as well....now for how long is another question....lol

tke376

grantj1788 wrote: »

I'm in now

Also just got into character select screen. Now let's see if I can actually load in.

AngeISky

For those that Spent money but didn't get it, Go here: https://support.microsoft.com/en-us/contactus/

For those who want to follow directions:
https://www.microsoft.com
or
http://www.xbox.com/en-US/

VERY Top of page: Click "Support" While logged in, It will take you to the Microsoft site. "DON'T CLICK XBOX SUPPORT"
Click "Contact us" Then "Get Started"

New Tab Will Open Up Called "Virtual Assistant"

1- Type "Talk to a Person"
2- Then type "Billing"
3- Then Click "None of the Above"
4- Then Click "Talk to a Person"

Finally it will put you in the Queue to talk to a Live Microsoft Representative.

That Can Fully Refund Any Crowns You have Lost with ESO/ZOS & Microsoft's Billing Procedure, or with your Account. Provided You have Given a Reasonable Excuse / Complaint.

You can also use this Procedure to complain about any games you have purchased, like Morrowind to get a refund. But It must be a digital purchase bought from Microsoft's Site with a Existing Credit Card. They Don't do refunds with Microsoft Credits.

~AngeiSky

Gigglez

I'm back in as well.

Avalon

Karivaa wrote: »

People that have Xbox can play on the EU server so it is not Xbox.

I can't =( I cannot even get to the log in screen, but, I'm getting the same thing as everyone else: Silence.

naw310ub17_ESO

seems to be working well. good job pulling out of the mess. still disappointed with the lack of communication but I give you credit for fixing it fast.

eldestwig4

@ZOS_GinaBruno

and the problem was caused by??

At least give us an explanation!!

eldestwig4

@ZOS_GinaBruno

Why are you staying silent?

Uriel_Nocturne

eldestwig4 wrote: »

@ZOS_GinaBruno

Why are you staying silent?

Because the issue isn't actually Xbox LIVE, and they're getting called out to nut up about it.

ZOS has ***-tier servers, but to avoid having to admit that, "it's all Xbox's fault"...

Avalon

I've been trying to get past the stupid splash screen O.o Is this part of the problem, others having this same issue? Or, am I the only one that cannot even get to the log-in part? The only thing ESO on my Xbox is good for, currently, is if I want to see this image for 5 seconds before being returned to the dashboard: