Update Download Not Starting

FireflyNeph · July 2015

I have tried several times now to get today's update to download, but it is still stuck on the download screen. The progress bar is empty and it does not say the usual "??GB/??GB installed" or anything like that. I have tried starting w/o updating, to try and refresh the download. I have tried four times to restart my PS4. Nothing has worked. Every time I have let it sit for at least 5 minutes before trying again. Is there anything else that I can try to fix this?

CidxLucy · July 2015

Try turn off ps4 fully
test your connection
try downloading it again worked for me had some problem.

david.haypreub18_ESO · July 2015

I'm having the same problem. I tried CidxLucy's solution and it didn't work for me

david.haypreub18_ESO · July 2015

I just get to the Application Update screen, and it says 'Downloading update file...', but it doesn't actually appear to be downloading because the bar never moves (never even starts to move).

david.haypreub18_ESO · July 2015

Scratch that: it must just have been a display issue. After a couple of minutes, the bar kicked in at 15.3 GB of 16.3 GB, and it is loading fine now.

FireflyNeph: I would give it more than 5 minutes; I think it is downloading but jut not showing it. So give it a while and I think it might kick in.

Good luck.

FireflyNeph · July 2015

Hey everyone! Thanks for the replies. I turned it off and let it sit for about two hours while I did other stuff. When I came back and turned it on to try again it kicked in after sitting on that screen for about two and half minutes. Thanks for the replies! Hope this thread helps anyone else stuck on that screen

OzJohnD · July 2015

Possibly related to 42 billion people downloading at the same time

well exaggerated but you get my point .. I hope ... ZO haven't implemented the peer-to-peer file sharing that WoW has

mich3lang3lo · July 2015

forums.elderscrollsonline.com/en/discussion/201752/fix-for-preparing-to-download-update#latest

See the link above, doesn't look that the problem is related with the server and traffic problems.

Worked for me.

Take care.

Korah_Eaglecry · July 2015

FireflyNeph wrote: »

Hey everyone! Thanks for the replies. I turned it off and let it sit for about two hours while I did other stuff. When I came back and turned it on to try again it kicked in after sitting on that screen for about two and half minutes. Thanks for the replies! Hope this thread helps anyone else stuck on that screen

Im having the same issue, when I start the download from the Notifications Window it shows that its buffering the download. So thats whats causing the slow response for the DL.