Not received my crowns (PS4)

Woodfin95

Has anyone else bought crowns, been charged for them and not received them? I purchased 1500 and thought it didn't work so I bought them again which in total is 3000 but I haven't received any. Feel like I've been robbed! I've tried logging out multiple of times and still nothing. Tried emailing the support team but had no reply.

rogmeister

Took me about 30 minutes to receive mine mate. There is a delay

Woodfin95

Ahh right, i was waiting all night. I'll have to check when im home from work. A bit of luck they will be there.
Thanks pal.

ElricFrancis

I bought 5500 (US PS4) and got em no sweat but was not in game at time of purchase.
Also got 5500 from the premium edition no prob either.

Biggest issue I had so far? That it took over a week to be allowed to post on this forum, heh.

Khaleesi89

I bought Crowns a WEEK ago ( EU PS4) along with ESO Plus and still haven't any received them, I have been billed for both,
I haven't gotten the Explorer's Pack either,
Customer Support is useless, they give you the same copy and paste reply with no helpful information,
I also tried the multiple log outs and PS4 restarts and still nothing !
I was thinking of just buying more crowns so I could have that awesome looking Guar mount or the new lioness mount and stock up on potions but it's not really worth it if I won't get those crowns either.

Woodfin95

I bought crowns when i wasn't on my PS4 while i was at work and that worked. But last night i tried to purchase more crowns for the Lioness mount but didnt get them.

I had an email back off Customer Support they said they have checked my account and I have received them then bought the Imperial edition. This is true and with the crowns left over i didn't have enough for the mount, hence why i bought more but not there.
I will have to check again when im home from work

Quickey

I bought crowns today (PS 4) and received them immediately

Woodfin95

Did you buy them from the plays ration store when you was logged in?

Woodfin95

Finally received.

Raybehan

Still haven't received mine waiting since launch

bigjob85

Raybehan wrote: »

Still haven't received mine waiting since launch

I picked up some crowns with a game (Bastion)on the PS store last tuesday 16/06/15 and they still haven't being applied to my account either. I'm wondering if there's an issue with buying them solely through the PS Store and if picking up a game with the crown package somehow messed up the process. I've been on to Customer Support but there hasn't been any news over the weekend.

Just wondering if anyone else has had an issue similar to mine. Aside from that, I'm really enjoying the game.

BruceChillis

I'm in the same boat, nono pre order or imperial upgrades and my plus crowns still elude me, wrote at least 4 tickets got 1 reply telling me they are looking into it heard nothing since, then they had the cheek to email me a survey on how I thought the service was?? F'k off

fire185

BruceChillis wrote: »

I'm in the same boat, nono pre order or imperial upgrades and my plus crowns still elude me, wrote at least 4 tickets got 1 reply telling me they are looking into it heard nothing since, then they had the cheek to email me a survey on how I thought the service was?? F'k off

yeah im the same 2wks now and nothing i also payed for eso plus. I also tweeted them got 2 replies when i said it was a joke and unacceptable they stopped replying.

SavageHenry

waiting over a week for mine, support have been of no use what so ever. they seem to pick an choose who they will help, have read on the forum of other customers having the missing crowns place in their account by support while others are treated with miss direction, false information, or just complete silence.

I my self have been told so far to wait 48 hours, to log out and back in, turn off my console completely and restart, that the problem was on Sony end and not ZOS's, That I would find answers on the forums, and now silence. I am completely disgusted by the whole affair.

zoransorli

I bought ESO (Imperial) so I wounder is that ESO plus or what ?
I only 500 crown received... what should I do ?
I'm reading about this so I need to have 1500 crown every 30 day ?! or what ?
Can you help me guys ? thanks !

XkeioX

Im the same paid for Crowns 3 days ago and i have still not got them i and getting emails back from them but with links