ESOTU Console Launch - Known Issues

  • meancavalcade
    meancavalcade
    Soul Shriven
    Well it is the weekend so that means I will not be able to get past the screen that says "This may be an unusually long load times" they need to change that to "This will be the USUALLY long load time" Last weekend spent all weekend spent all weekend trying to get on to no eval, sent request for help and they advised to download new update so I went into XBOX 1 setting and did so and it worked. Tried that this weekend no such luck. During the week not that much of a problem

    Update why this worked I do not no but I went to settings and restarted XBOX 1 and no wait time I am in the game yippee.
  • Lolball94
    Lolball94
    Soul Shriven
    Just added the issue with invisible NPCs to our list of known issues. You can try completely closing the game or rebooting your system, which should help with this until it gets fixed in the next patch.

  • Aarondc100
    Aarondc100
    Soul Shriven
    Am I the only one that's still losing connection to the game server every 5 to 10 minutes? My friends don't have this problem anymore but I've had it since launch. I know it's about to happen when my character turns invisible, I can't sprint or attack, and nobody around me is moving. Also, if I'm talking to somebody, it'll immediately exit their dialogue. Then I just go back to the title screen and it says it couldn't connect to the game server. I never have connection problems on other games. I really want to play this game but I keep on losing connection. Please fix this.
  • Lolball94
    Lolball94
    Soul Shriven
    50% of town and quest NPcs are invisible and mobs are starting to become invisible to... Please fix it as soon as possible, cant play mutch because of it.
  • MillerReptiles
    MillerReptiles
    Soul Shriven
    Inam having issues with not being aboe to hear the sound effects or voices in the game, even after multiple log-ins and restarts. I even went into audio options and toggled the sounds a little and still mothing. This is really making my game play very bland as i just bought it yesterday and ended up with such disappointment. Is anything being done as i have searched online and seen many others have encountered the same issues which have all resolved on its own as they played or after restarting and mine wont. Anything else that can be tried?
  • TSoul977
    TSoul977
    Please fix the prisoner of jathsogur
  • Bolondongolo
    Bolondongolo
    Soul Shriven
    Hi
    I bought the The elder scrolls online imperial edition but the mail don't come with items
    how con i get them?
    my character is Bongolongolol in North America server. PS4.

    have a nice day.
  • Jaelyna
    Jaelyna
    Soul Shriven
    Konzetsuu wrote: »
    what about invisible NPCs on Xbox one? we can't interact with them

    This is the second day in a row that I've had this problem. I can't complete or start quest or even protect myself because the NPCs are invisible... Some of them are there unlike the day before when none were there, still make's having to waste gold on repairs from dying because you can't see you are too close to an enemy ridiculous.... not to mention a pain when it's so hard to make in game money to begin with.
  • kyzcool
    kyzcool
    Soul Shriven
    Major issue at the moment on Xbox One. The Magister in the Questline "Rending Flames" Is invisible, trapping up to 50+ Players in the small world space he spawns in.

    If this issue could be resolved, that would be great. I also Noticed this issue had been brought up before, with the suggestion of logging back in after 5 minutes, but he still hasn't appeared.

    If anyone has any suggestions, Which could help me and the many other players trapped in this small section, that would be amazing.
  • takeomasaki89
    Can you change the loading screen to this may be a common long load time as it seems to happen alot
  • PyroKid21
    PyroKid21
    I also lose connection every 5 to 10 minutes. This is becoming quite bothersome
  • Enodoc
    Enodoc
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    ✭✭✭✭✭
    Darzoc wrote: »
    Enodoc wrote: »
    Darzoc wrote: »
    Enodoc wrote: »
    @Darzoc You should be able to "Use" them from your inventory, which will add them to the Collectable achievement counter and then remove them from inventory. Note that they don't apply to the achievement counter until you use them, because you are able to put them in the bank and transfer them to other characters, for example if you have one character who is aiming to complete the achievement first.
    I thought that was the case. However for Xbox 1 console at least, there is no option avalible to "use" collectables items. This is very frustrating and I'veput in several tickets and had no response. I would like to see this added to the known issues or at least receive some response asto what I may be doing wrong.

    Do you have a pop-up context menu with more options? On Y, perhaps. But I would have expected you could just press A to Use. Maybe @ZOS_TristanK could check if this is a bug.
    I have checked my options and only get the choice for dismantle and help. There is no prompt for using it. I have had people tell me that once I've received it counts towards the achievement but until I can confirm that I am hesitant to sell or dismantle it. As I said previously I've sent in several tickets and have yet to receive a response on any of them. I just want them out of my inventory at this point as they are filling upsky rather limited space.
    That definitely sounds like it's a bug then. You can check the Achievement progress through the Journal, but I don't think it will have counted since on PC you have to activate it to make it count. Hopefully this should be a relatively easy bug for them to fix if it is indeed not counting to the achievement.
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  • suricxb14a_ESO
    suricxb14a_ESO
    Soul Shriven
    I am almost convinced that Bethesda partnered with 343 to develop ESO. I am so disappointed. I got the digital download so i can't go sell it to game stop. I have constant lag and half the time when i am running it glitches and character stops running and i find myself smashing the thumb stick again and again to run. The invisible npc are BS. I keeps getting killed when i am exploring. I know it's not my connection because every other game i own works fine. I paid 60 bucks for a piece of crap and i am to the point of filing complaints with the BBB. So sad you had a year to get this working properly and you *** the bed. I want what i paid for not this "crappy beta style game" that i bought. Maybe i should complain to Microsoft since they seem to get more done then Bethesda. This makes me want to never buy a game that have anything to do with Bethesda again. Get it together. I wouldn't be shocked to see the company be somewhat devalued because of this.
  • MadSpoon
    MadSpoon
    Soul Shriven
    I have not been able to log in for the past day or so. I select Play under the Game Startup menu, it goes to the queue screen for a second, then goes to a loading screen. It's a different picture each time I try, so that's nice. But it says "This may be an unusually long load time" every so often. That is it. I just let it load. Usually at about the hour mark or so I forget to keep moving the controller to keep the system awake. This has been happening since about mid day on Friday. I can't seem to find a post about this particular issue anywhere.
  • MadSpoon
    MadSpoon
    Soul Shriven
    I deleted my save file on the console and it let me load in.
  • Arlek015
    Arlek015
    8
    Enodoc wrote: »
    Darzoc wrote: »
    Enodoc wrote: »
    Darzoc wrote: »
    Enodoc wrote: »
    @Darzoc You should be able to "Use" them from your inventory, which will add them to the Collectable achievement counter and then remove them from inventory. Note that they don't apply to the achievement counter until you use them, because you are able to put them in the bank and transfer them to other characters, for example if you have one character who is aiming to complete the achievement first.
    I thought that was the case. However for Xbox 1 console at least, there is no option avalible to "use" collectables items. This is very frustrating and I'veput in several tickets and had no response. I would like to see this added to the known issues or at least receive some response asto what I may be doing wrong.

    Do you have a pop-up context menu with more options? On Y, perhaps. But I would have expected you could just press A to Use. Maybe @ZOS_TristanK could check if this is a bug.
    I have checked my options and only get the choice for dismantle and help. There is no prompt for using it. I have had people tell me that once I've received it counts towards the achievement but until I can confirm that I am hesitant to sell or dismantle it. As I said previously I've sent in several tickets and have yet to receive a response on any of them. I just want them out of my inventory at this point as they are filling upsky rather limited space.
    That definitely sounds like it's a bug then. You can check the Achievement progress through the Journal, but I don't think it will have counted since on PC you have to activate it to make it count. Hopefully this should be a relatively easy bug for them to fix if it is indeed not counting to the achievement.

    This happened to me when I landed a rare fish while roaming around the coast. Just double check that you've received the achievement for it, and all you can do with it is destroy it, there's really nothing else that can be done with collectibles once achievement is checked off.
  • Johnnyw327
    Johnnyw327
    Soul Shriven
    Any idea on when the next patch will come out on Xbox one because the invisible npc glitch is genuinely ruining the game for me, couldn't finish the last 3 or 4 quests due to it and rebooting doesn't seem to help. Can barely play the game until the next patch, complete game breaker of a bug
  • stefan.gustavsonb16_ESO
    stefan.gustavsonb16_ESO
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    On consoles, the bug fixing and patching process has a long turnaround time from having MS and Sony in the loop. There have been quite a few "uh-oh" moments for the PC version during the past year, with many patches being followed by a small patch to patch the patch only a week or so later. They can't do that nearly as quickly on consoles, and I hope they have updated their development model and tightened up internal QA and testing accordingly.
  • Belthor_Moonblood
    Belthor_Moonblood
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    I am almost convinced that Bethesda partnered with 343 to develop ESO. I am so disappointed. I got the digital download so i can't go sell it to game stop. I have constant lag and half the time when i am running it glitches and character stops running and i find myself smashing the thumb stick again and again to run. The invisible npc are BS. I keeps getting killed when i am exploring. I know it's not my connection because every other game i own works fine. I paid 60 bucks for a piece of crap and i am to the point of filing complaints with the BBB. So sad you had a year to get this working properly and you *** the bed. I want what i paid for not this "crappy beta style game" that i bought. Maybe i should complain to Microsoft since they seem to get more done then Bethesda. This makes me want to never buy a game that have anything to do with Bethesda again. Get it together. I wouldn't be shocked to see the company be somewhat devalued because of this.

    Just so you're aware it's not be Bethesda that worked on the game; it was Zenimax Online Studios.
  • MTibbs89
    MTibbs89
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    Been having an issue for the past ~24 hours with both servers on Xbox One being extremely slow or outright refusing to load. When they do I am usually booted within 5-10 minutes of gameplay, and/or the whole time the game is lagging so I can't have a proper conversation with NPCs or select anything without mashing the button 50+ times, or combat freezes up and I die. It also forces shutdowns constantly. Happened at least 10 times to me today. It is not my internet connection-- all my other games work fine and I have no problem streaming movies or downloading content, etc. on any of my systems.

    It *is* an enjoyable game, so far, which of course is why I so badly want these issues fixed. Thank you Zenimax, for all your time and effort.
    Edited by MTibbs89 on 20 June 2015 21:25
  • benss1225@aim.com
    No major issues that i cant get passed other than my voice chat has not been working for 2 days now.. and now my party chat wont work either?? No idea whats going on x( please hellllpp. Also epic efin game keep up the good work.
  • Kylarstern91
    Fix the prisoner of jathsogur
  • darkarthas121
    darkarthas121
    Soul Shriven
    What about if I got the game from game sharing and the person I had game shared with bought the imperial edition and I have no bonus content it says it's installed but doesn't apear in game ??
  • suricxb14a_ESO
    suricxb14a_ESO
    Soul Shriven
    I am almost convinced that Bethesda partnered with 343 to develop ESO. I am so disappointed. I got the digital download so i can't go sell it to game stop. I have constant lag and half the time when i am running it glitches and character stops running and i find myself smashing the thumb stick again and again to run. The invisible npc are BS. I keeps getting killed when i am exploring. I know it's not my connection because every other game i own works fine. I paid 60 bucks for a piece of crap and i am to the point of filing complaints with the BBB. So sad you had a year to get this working properly and you *** the bed. I want what i paid for not this "crappy beta style game" that i bought. Maybe i should complain to Microsoft since they seem to get more done then Bethesda. This makes me want to never buy a game that have anything to do with Bethesda again. Get it together. I wouldn't be shocked to see the company be somewhat devalued because of this.

    Just so you're aware it's not be Bethesda that worked on the game; it was Zenimax Online Studios.

    Its still a Bethesda product don't be naive they worked on this horribly released game.
  • AusGre
    AusGre
    Soul Shriven
    Select server, endless loading screen on PS4...
  • CynicalEngineer
    CynicalEngineer
    Soul Shriven
    Aarondc100 wrote: »
    Am I the only one that's still losing connection to the game server every 5 to 10 minutes? My friends don't have this problem anymore but I've had it since launch. I know it's about to happen when my character turns invisible, I can't sprint or attack, and nobody around me is moving. Also, if I'm talking to somebody, it'll immediately exit their dialogue. Then I just go back to the title screen and it says it couldn't connect to the game server. I never have connection problems on other games. I really want to play this game but I keep on losing connection. Please fix this.

    I am having the same problem, getting kicked out every few minutes.
  • Rysiris
    Rysiris
    I am almost convinced that Bethesda partnered with 343 to develop ESO. I am so disappointed. I got the digital download so i can't go sell it to game stop. I have constant lag and half the time when i am running it glitches and character stops running and i find myself smashing the thumb stick again and again to run. The invisible npc are BS. I keeps getting killed when i am exploring. I know it's not my connection because every other game i own works fine. I paid 60 bucks for a piece of crap and i am to the point of filing complaints with the BBB. So sad you had a year to get this working properly and you *** the bed. I want what i paid for not this "crappy beta style game" that i bought. Maybe i should complain to Microsoft since they seem to get more done then Bethesda. This makes me want to never buy a game that have anything to do with Bethesda again. Get it together. I wouldn't be shocked to see the company be somewhat devalued because of this.

    This just sound like lag they have said at the start that they are having server issues which they aresorting out. Try a wired connection in the mean time.
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  • Cjfowler66b14_ESO
    Cjfowler66b14_ESO
    Soul Shriven
    Coldharbor siege weapons don't seem like they're working in Cyrodiil on the Xbox One, you can set them up and pick them back up, but it doesn't fire :/
  • Darzoc
    Darzoc
    Coldharbor siege weapons don't seem like they're working in Cyrodiil on the Xbox One, you can set them up and pick them back up, but it doesn't fire :/

    They do fire. just the animation is broken. It's really annoying.
  • coolfish522
    Its nearly two weeks since launch and im yet to recieve my imperial pack items and character choice and also the 3 crown packs i purchased! Anyone any ideas pr updates on how to fix it? Ive tried uninstalling the game but no luck!! Please fix
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