Afraid to move wrong without getting banned!

crislevin

Lazarus_Long wrote: »

Someone in game told you that they were banned from the game? They must know what "banned" means. Because it means that they will NEVER be back. If they were banned by mistake then unbanned that is one thing. If they were temporarily locked out to get their attention and given a second chance to prove they can obey the rules that is yet another. But banned is banned is banned.

You obviously was not following this whole fiasco, please search a bit before coming here making statements.

Svann

I do not believe this is a serious thread.

crislevin

ZOS_CatK wrote: »

@METALPUNKS‌

Three links you might want to check out to make sure you are doing fine:
Terms of Service
Code of Conduct
EULA

All due respect, if you think a player's name is offensive, you should at least offer him/her a chance to change the name before outright banning him/her.

And, why UN-ban them if they actually deserved to be banned in the first place?

I believe you guys may want to revisit the policy and procedures and make it very clear to the players in other ways. How about the statement at loading screen? We all know how people treat ToS, CoD, EULAs, like, who actually read them?

RianaTheBosmer

ruze84b14_ESO wrote: »

Just think: a subscription-based MMO doesn't get far banning paying subscribers, unless those subscribers are taking away from the experience of others.

Are you ruining the game for others? You should be fine. But either way, re-reading the EULA (which I learned long ago basically says they can ban you for anything) is always healthy.

Absolutely not true at all. I was banned and then reinstated and apologized profusely because THEY screwed up so don't be telling myths. Not every ban is because a player was exploiting. I will not do a long term sub because of it. I also think the ban hammer can fall any time. I am a testament of that.

nerevarine1138

RianaTheBosmer wrote: »

ruze84b14_ESO wrote: »

Just think: a subscription-based MMO doesn't get far banning paying subscribers, unless those subscribers are taking away from the experience of others.

Are you ruining the game for others? You should be fine. But either way, re-reading the EULA (which I learned long ago basically says they can ban you for anything) is always healthy.

Absolutely not true at all. I was banned and then reinstated and apologized profusely because THEY screwed up so don't be telling myths. Not every ban is because a player was exploiting. I will not do a long term sub because of it. I also think the ban hammer can fall any time. I am a testament of that.

That happens, but it's rare. For the most part, when someone comes to the forums to protest their unjust ban/suspension, they know exactly what they did to warrant the penalty.

Kaelis33

Don't worry they can just ban you for no reason and you have no recourse. The agreement you signs basically says "you give us money, and we might give you a service"

I swear I support regulation specifically aimed at the video game industry, I cannot think of one sector of the economy where consumers are abused or ripped off more.

Lets hope nobody gets unfairly banned because there is no way for you to fight it.

crislevin

RianaTheBosmer wrote: »

ruze84b14_ESO wrote: »

Just think: a subscription-based MMO doesn't get far banning paying subscribers, unless those subscribers are taking away from the experience of others.

Are you ruining the game for others? You should be fine. But either way, re-reading the EULA (which I learned long ago basically says they can ban you for anything) is always healthy.

Absolutely not true at all. I was banned and then reinstated and apologized profusely because THEY screwed up so don't be telling myths. Not every ban is because a player was exploiting. I will not do a long term sub because of it. I also think the ban hammer can fall any time. I am a testament of that.

mass autoban is a bad idea, and innocent people like you get caught in it.

Unless they are banning 10000 people at once, they should review the ban case by case. Hire more GM if they need (I do volunteer for that job).

RianaTheBosmer

nerevarine1138 wrote: »

RianaTheBosmer wrote: »

ruze84b14_ESO wrote: »

Just think: a subscription-based MMO doesn't get far banning paying subscribers, unless those subscribers are taking away from the experience of others.

Are you ruining the game for others? You should be fine. But either way, re-reading the EULA (which I learned long ago basically says they can ban you for anything) is always healthy.

Absolutely not true at all. I was banned and then reinstated and apologized profusely because THEY screwed up so don't be telling myths. Not every ban is because a player was exploiting. I will not do a long term sub because of it. I also think the ban hammer can fall any time. I am a testament of that.

That happens, but it's rare. For the most part, when someone comes to the forums to protest their unjust ban/suspension, they know exactly what they did to warrant the penalty.

Not at all, you have no idea how many people they had to reinstate because of their screw up. Not everyone posted here. There were a lot of people on reddit that also got banned and reinstated. Know your facts before you post something like this.

nerevarine1138

RianaTheBosmer wrote: »

nerevarine1138 wrote: »

RianaTheBosmer wrote: »

ruze84b14_ESO wrote: »

Just think: a subscription-based MMO doesn't get far banning paying subscribers, unless those subscribers are taking away from the experience of others.

Are you ruining the game for others? You should be fine. But either way, re-reading the EULA (which I learned long ago basically says they can ban you for anything) is always healthy.

Absolutely not true at all. I was banned and then reinstated and apologized profusely because THEY screwed up so don't be telling myths. Not every ban is because a player was exploiting. I will not do a long term sub because of it. I also think the ban hammer can fall any time. I am a testament of that.

That happens, but it's rare. For the most part, when someone comes to the forums to protest their unjust ban/suspension, they know exactly what they did to warrant the penalty.

Not at all, you have no idea how many people they had to reinstate because of their screw up. Not everyone posted here. There were a lot of people on reddit that also got banned and reinstated. Know your facts before you post something like this.

I do know my facts, and they're backed up by well over 10 years of experience with the MMO world. Most people posting about bans online are lying. Not all. But most.

I'm sorry that you got caught in a banwave unjustly. I'm glad it got resolved. But had I seen your initial post about it, I would have assumed that you knew what you did, because truly innocent victims of banwaves are extremely rare.

zhevon

First, I have seen some folks claiming to be wrongfully banned; who knows if they really were or not. There a lot of innocent liars out there; but there are also people who might have legit complaints.

Second, I have seen a lot less complaints than I would have thought based on the alledged number of mass bannings.

Third, I am not particularly concerned.

zhevon

phairdon wrote: »

Always two sides to a story. Players are liable to only post what they want people to read/believe when under suspicion .

Exactly.

I do wish they would have a "why was I banned" forum like xbox-live had/has so we get to see the other side plus we get some visibility into the disciplinary process. Right now its a big black hole on uncertainty.

RianaTheBosmer

There were many of us who got caught up in that mass banning and did nothing and we were all reinstated with a form letter apology. Do I think they will do it again, probably not, but I am not going to take that chance. In fact, it was for duplicating in the guild bank when my guild was an 8 man guild at the time and we didn't even have a bank. I honestly thought I was banned for reporting spammers or posting on this forum. Further note, I have never been banned in any other game. Three years with SWTOR, 1.5 with GW2, 1 with TSW. No bans at all. In this game, how many days was it before I was banned, two, three?

Vodkaphile

Shiaxi wrote: »

yake82 wrote: »

People who bought gold being banned. Then they claim that they were banned for nothing.

well that isn't necessarily true:
http://www.gamefront.com/elders-scrolls-online-bans-hit-innocent-players/

now I don't mean to say that this happens often / a lot or whatever, but it IS possible to get banned while being innocent

It certainly is, and Zenimax admitted as much. I had a WoW account wrongfully banned once, and Blizzard rectified that as well. I was selling a Hilt in WotLK and received payment with bought gold that they were tracing and got caught in the crossfire of bans. It happens in every game.

However, I think what the OP is concerned about is this movement of people claiming they were banned for illegitimate reasons, when in fact they were banned for legitimate reasons. It's why Zenimax should go the route of every other mainstream MMO and ban forum accounts with game accounts so that the fear and panic cant be spread like it has been.

Most people, if they know they've been caught red handed, will simply except their fate. But there's a very vocal minority who will openly trash the game for any and all reasons when they get caught, and those are the ones inciting this type of pervasive fear.

Kyubi_3002b16_ESO

So wait from what I read in the EULA if I uninstall ESO client from my hard drive my account will be terminated o_O?

JKorr

HandofBane wrote: »

Strigoimare wrote: »

I have yet to hear from a credible source of someone who didn't do something wrong being banned.

So you weren't around when they had that mass ban wave for the guild bank dupe about a month ago that caught several hundred innocent folks - which the devs admitted they screwed up on?

I was. I was also on a different forum where someone was saying he was unjustly banned FOR ONE CHARACTER. A second account he used for the dup exploit and other not kosher stuff wasn't caught. He had another legit account that wasn't touched either. He didn't plan to appeal; probably because there was a chance they could find his other accounts.

There are people who get caught accidentally, and I do hope they can get everything straightened out quickly. The people who actually deserve the bans? Yeah, not so much.

zaria

Azar08 wrote: »

I just got off a 19 hour ban for absolutely nothing, their answer to me was their automated bot banner was randomly banning people after last patch.

Try not to look like an bot
And yes accidents happens, was some people who also was banned as goldtraders as they gave 50k gold or more to RL friends starting the game.

And yes it should be possible to seperate players and goldfarmers simply by looking at achivements.

zaria

zhevon wrote: »

phairdon wrote: »

Always two sides to a story. Players are liable to only post what they want people to read/believe when under suspicion .

Exactly.

I do wish they would have a "why was I banned" forum like xbox-live had/has so we get to see the other side plus we get some visibility into the disciplinary process. Right now its a big black hole on uncertainty.

If they suspect boting they will not give any reason outside of boting as they want to keep the detection criteria hidden so its harder for bot programs to adjust.

For all other reasons they should show the reason.

Schumi3891

two of my friends got banned cuz one sent the other 500k gold... GG zenimax

Gisgo

Stay away from what looks like an exploit and dont worry too much mistakes happen but ZOS has no reason to ban legit players.

UrQuan

Schumi3891 wrote: »

two of my friends got banned cuz one sent the other 500k gold... GG zenimax

Is that really the reason they got banned? Where did the 500k gold come from? Was it purchased from gold sellers? Did it come from an exploit like the duping cheat?

cappaspada

nerevarine1138 wrote: »

RianaTheBosmer wrote: »

ruze84b14_ESO wrote: »

Just think: a subscription-based MMO doesn't get far banning paying subscribers, unless those subscribers are taking away from the experience of others.

Are you ruining the game for others? You should be fine. But either way, re-reading the EULA (which I learned long ago basically says they can ban you for anything) is always healthy.

Absolutely not true at all. I was banned and then reinstated and apologized profusely because THEY screwed up so don't be telling myths. Not every ban is because a player was exploiting. I will not do a long term sub because of it. I also think the ban hammer can fall any time. I am a testament of that.

That happens, but it's rare. For the most part, when someone comes to the forums to protest their unjust ban/suspension, they know exactly what they did to warrant the penalty.

Nope that happened before to me and many other and we went to the forum claiming that we were innocent and the 99 % of the other members of the forum wrote the same thing that you just wrote. After 14 hours we were unbanned with a mail of apology but we got no compensation for the time we lost and we got no compensation for the harrassment we had from trolls in this forum that used the same words that you are using

rhoekieb16_ESO

I almost hope for a ban....

A cool reason to leave this trainwreck.

Flayedalive

I was suspended during the mass auto ban of duplicators and missed a whole evenings play because of it. My sleep wasn't pleasant that night as I was wondering what I could have done to earn a suspension.

The next morning I was once again able to log into the game with no explanation as to what happened (that came a day later where they apologised for suspending my account and pledging to make sure it doesn't happen again).

Unless it has happened to you, you won't understand what this feels like, but it wasn't pleasant. I too was playing more carefully for a week or two just to make sure I didn't do anything that could trigger their over zealous auto ban script.

I am perfectly fine now though and still playing happily except for the nervous twitch I now suffer from.

FENGRUSH

Haha welllll.......

I had a new friend t hat I recommended the game too and he played it, loved it, was leveling up. He was level 21 at which point he told me he had been banned and wasnt even on for an entire day.

It took him over a week to get it resolved at which point, he quit, was refunded fully.


A friend in my group who Ive been playing with since beta had rerolled as well. He avoided dungeons because we know theyre filled with bots. He leveled up purely through AOE and just did quests he needed really, hes been through the story and knows what to do. Gets an email this morning hes banned now as well.

I cant even fathom how this company is banning and expected to be operating. It clearly has to be done manually if theyre banning both of these type of players, in which case, they have some real clowns in charge of their hammers.

Better get your *** together and stop banning players, because getting those tickets 'resolved' seems to take upwards of a week.

Sturmwaffel

Flayedalive wrote: »

The next morning I was once again able to log into the game with no explanation as to what happened (that came a day later where they apologised for suspending my account and pledging to make sure it doesn't happen again).

Dang. And here I am sitting around with error 301 and them blaming me.

magic_is_might

crislevin wrote: »

Purple_Prophet wrote: »

Rest easy because this probably happens to about .00001% of the player population. Most of the reasons you have posted I have done and have been perfectly fine. No use in worrying about something you have no control over anyways.

lol, do the math, that would assume, for that 5 absurd case of banning, there are minimum 500,000 active players..........

And I doubt there are only 5 innocent people got banned, so, 0.00001%? I think not.

It was a hyperbole. And you know that.

The point is that the bannings happened to a very small portion of the population. Majority of the population won't be affected.

To the OP, play normally. Stop worrying. I've had friends send me large amounts of gold through the mail to buy motifs for them in different zones and we've had zero issues. I play normally and have fun and have no worries about getting banned. The same goes for majority of players.

redwoodtreesprite

I worry. For example I used to collect resources on Bleakwind Isle near Dreadclaw's cave, until the bots took over the whole area. Over and over I saw solo players trying to fight it and dying. I could have offered to help by just healing them. But did not want to risk being banned, as the game might have considered me farming the name. When me and my hubby are in a dungeon and the boss spawns real fast after we had just defeated it, I tell him we should move fast away from it's spawn point, so we don't risk being banned for "farming" it.

Sometimes me or my hubby needs some gold to buy a piece of gear from the guild store. We don't dare risk trading any gold. So instead the one with enough gold buys the piece of gear and trades it to the other. Then the other trades a stack of ore or such that can be posted.

This company is too lazy, depending on badly written programs to do the bans.

crimsonBZD

I wasn't concerned until I heard there have been bans because of multiple accounts accessing the game the same IP. Obviously people are going to play in the same household.

robacooperb16_ESO

ZOS_CatK wrote: »

@METALPUNKS‌

Three links you might want to check out to make sure you are doing fine:
Terms of Service
Code of Conduct
EULA

^This.

zeuseason

I recently started leveling up a templar with light armor. I don't know how many times I've worried about getting reported for botting *anytime* I killed a delve boss, or harvested a node, or ran from point A to point B.....the list goes on.