General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
3 staff comments	Question	How did I get "Socially banned" or "Muted" if I rarely talk? Ticket#191229-004494 [Closed]	nova15	10	394	ZOS_Bill January 2020
1 staff comment	Discussion	Re Open ticket for account status.	Bosi	1	51	ZOS_Bill January 2020
1 staff comment	Discussion	Why again got email about filling Survey even before Reply from C.Service :o	Fedaygin	1	53	ZOS_Bill January 2020
1 staff comment	Question	Scammer on the LOOSE ! Ticket multiple days on waiting for agent status.	karolkark	9	332	MujdatMurdock January 2020
1 staff comment	Discussion	Moved: Undaunted Pledgemaster Bug	ZOS_Bill	0	1	ZOS_Bill January 2020
1 staff comment	Discussion	Returning player account permabanned	Chrysawis	6	282	Chrysawis January 2020
1 staff comment	Discussion	waiting on agent -4 days-	TheTwistedRune	2	71	TheTwistedRune January 2020
1 staff comment	Discussion	Waiting on agent -	Feasant	1	101	ZOS_Bill January 2020
1 staff comment	Discussion	Missing Crowns issue	StytchFingal	6	101	StochasticDecay January 2020
1 staff comment	Discussion	Is there any way to accelerate a response for ESO support?	EmrisDovahLord	11	162	deadwinston January 2020
1 staff comment	Discussion	Returning to PC	wc5b	2	52	ZOS_Bill January 2020
1 staff comment	Question	Safety / certificate warnings for Forum links via mobile	Beardimus	6	81	Nestor January 2020
1 staff comment	Discussion	Stupid Question! Disc to Digital	jazsper77	3	140	ZOS_Bill January 2020
2 staff comments	Discussion	Login and Crown issues	LBW	6	102	ZOS_Bill January 2020
1 staff comment	Discussion	Account Recovery Assistance Required	Ca.grottumeb17_ESO	2	61	ZOS_Bill January 2020
2 staff comments	Discussion	Account Suspension Inquery	Chompsy	13	233	Elsonso January 2020
1 staff comment	Discussion	Trying to come back to ESO - Account Suspended?	crimsonBZD	18	675	deadwinston January 2020
1 staff comment	Discussion	Billing issue	WulfCall	5	61	deadwinston January 2020
1 staff comment	Discussion	Why have I been muted? Why no response in over two weeks?	bealzbub	6	232	deadwinston January 2020
	Discussion	Use character name change token, can't login to character	Magus	13	195	Magus January 2020
	Discussion	Upgrade from standard Elsweyr to collector's edition?	Dahveed	5	440	Maxx7410 January 2020
	Discussion	Changing my Guild's Alliance/Faction (XBOX ONE)	DUEL	2	31	Alienoutlaw January 2020
1 staff comment	Discussion	Do Customer Support Ticket Responses Sometimes Not Get Emailed?	skyh	2	73	ZOS_Bill January 2020
1 staff comment	Discussion	Need help with my account!	Caesarion	1	81	ZOS_Bill December 2019
2 staff comments	Discussion	Account compromised	Dinobot	9	341	ZOS_Bill December 2019
	Discussion	Mastercraft Mediator Purchase error! I would like my vouchers back please.	MonkLoHan	11	173	BlackKnight556 December 2019
1 staff comment	Discussion	Scammer on the loose	Inval1d	3	211	ChunkyCat December 2019
2 staff comments	Discussion	Getting Frustrated with Support Response Delay	deadwinston	26	392	deadwinston December 2019
1 staff comment	Discussion	Weapon Switching Bug. [Closed]	christbh	15	3K	ZOS_Bill December 2019
1 staff comment	Discussion	191214-000109 ticket	KillsAllElves	1	81	ZOS_Bill December 2019