The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Ticket no response	Mizael	2	61	ZOS_Bill August 2021
2 staff comments	Discussion	Character delete bug(EU)	Aztrias	3	94	ZOS_Bill August 2021
2 staff comments	Discussion	Requesting a supervisor to review ticket	Unknown_Redemption	5	143	Unknown_Redemption August 2021
4 staff comments	Discussion	QuakeCon Dungeon Speed Run Competition	ralphylauren	7	171	ZOS_Chiroptera August 2021
5 staff comments	Discussion	Second social ban in a month	Cozzy1991	12	391	newtinmpls August 2021
6 staff comments	Discussion	Anyway for Zos to help with scam?	Cameron991	17	585	ZOS_Bill August 2021
1 staff comment	Discussion	Help (crown refund request)	Ringing_Nirnroot	1	91	ZOS_Adrikoth August 2021
2 staff comments	Discussion	Crown order stuck at payment processor [Closed]	thiste	3	45	ZOS_Bill August 2021
1 staff comment	Discussion	Website Error: Saving Billing Address Failed	Shadowshire	4	71	Shadowshire August 2021
1 staff comment	Discussion	Can I play Blackwood? [Closed]	qvamp	10	443	ZOS_Bill August 2021
1 staff comment	Discussion	Error: Saving billing address failed. [Closed]	Tevalaur	2	71	ZOS_Bill August 2021
2 staff comments	Discussion	New Moon RIsing stuck and I can't get out	jrfk2	6	120	ZOS_Bill August 2021
2 staff comments	Discussion	link steam and xbox account to one ESO account	Fusker	4	371	ZOS_Bill August 2021
3 staff comments	Discussion	Unable to complete payment [Closed]	Dormiglione	5	61	ZOS_Bill August 2021
1 staff comment	Discussion	Ticket no actual responed .	ericshug	1	51	ZOS_Chiroptera August 2021
	Discussion	Deadlands Outfit	Didact805	1	41	adriant1978 August 2021
1 staff comment	Discussion	Easy as Pie - Explore the culinary traditions of the Dremora. How do you get this achievement?? [Closed]	Cadelay	7	7.8K	ZOS_Bill August 2021
3 staff comments	Discussion	Made a purchase online - received Paypal receipt but no record showing on Eso Account. [Closed]	Serenez	6	62	ZOS_Bill August 2021
1 staff comment	Discussion	ESO Plus - not receiving my crowns	jackiemanuel	1	21	ZOS_Adrikoth August 2021
27 staff comments	Discussion	1 2...9 10Wrothgar Relic Hunter: Items Spawned Inside Their Display Cases. Now unable to get the achievement.	Xocolatlite	288	15.5K	ZOS_Bill August 2021
	Discussion	About COLLECTION: BLACKWOOD	Artheiron	1	111	Serenez August 2021
1 staff comment	Discussion	Groups are broken	Aldoss	2	101	ZOS_Bill August 2021
2 staff comments	Discussion	Discussion Incident: 210731-001360 - Poor Handling of Harrassment	Didact805	12	432	Didact805 August 2021
1 staff comment	Question	I dont have access to guild stores and guild bank since today (7.8.21)! Why?	Pheeenixxx	1	61	ZOS_Bill August 2021
1 staff comment	Discussion	ESO Plus subs: not getting free crowns?	MatarRebel	2	592	ZOS_Bill August 2021
2 staff comments	Discussion	Got all the DLCs from Steam but did not added my ESO account (retail) [Closed]	DeltaForce64x	9	2.2K	ZOS_Bill August 2021
2 staff comments	Discussion	Didn't get what I bought!	Graygirl	5	213	ZOS_Adrikoth August 2021
2 staff comments	Discussion	Incident: 210723-004613 is being handled very poorly and namechange request. [Closed]	NupidStoob	12	291	ZOS_Bill August 2021
3 staff comments	Discussion	Ticket Waiting Times?	MisterScaryman	5	101	ZOS_Bill August 2021
1 staff comment	Discussion	Constant defaming and slander in zone chat by private individual	DTStormfox	1	100	ZOS_Adrikoth July 2021