Scammed

Smolt
Smolt
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So I tried to buy a bunch of wax from someone selling in zone in Craglorn... I'd buy 120 wax for 360k. Good deal right? Somehow he managed to instantly pull his wax out of the trade window and confirm, leaving me with nothing and taking my gold. Apparently the trade window is only for use between friends, played since beta and nothing like this ever happened to me. I submitted a ticket, got a robo response... replied and this is the response I got from a customer service rep.

"The player market in The Elder Scrolls Online is a "buyer beware" market, and we are unable to provide any compensation or reimbursement for a trade or mail scam that occurred in-game.

If you are playing on a console and wish to take further action, you may submit a griefing report to Sony Support if playing on the PlayStation 4 or report the abuse to Microsoft Support if on the Xbox One. Players on the Xbox One also have the option to submit a player review against a player’s reputation through their profile. Please visit either Sony or Microsoft’s support sites for more information on how to submit a report.

Best Regards,
Elder Scrolls Support"

I replied again and got the same bs response. So, my message is of course that if you want to earn gold quickly in this game the easiest way is to scam people! Nothing will happen to you at all, and you get to keep your ill gotten gains! If someone gets mad, make sure tell them to submit a ticket for some sound advice about how stupid they were for being robbed, if they manage to get a human to paste a generic reply. Can we please make customer service great again?
Edited by Smolt on 8 March 2017 16:10
  • Cpt_Teemo
    Cpt_Teemo
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    Yeah lots of scams in player face to face, they really need to modify trades better GW had the same problem, there trade system is based off GW 1 style
  • Cpt_Teemo
    Cpt_Teemo
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    casparian wrote: »
    Apparently the trade window is only for use between friends

    Correct. Only use COD for buying or selling.

    Watch out for Coding too, lots of "***" out there that purposely leave them on COD till it returns
  • Cpt_Teemo
    Cpt_Teemo
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    Smolt wrote: »
    casparian wrote: »
    Apparently the trade window is only for use between friends

    Correct. Only use COD for buying or selling.

    Watch out for Coding too, lots of "***" out there that purposely leave them on COD till it returns

    An inconvenience to be sure, but at least you don't lose your stuff.

    Yeah true, but have to wait 3 days till you can resell again
  • luen79rwb17_ESO
    luen79rwb17_ESO
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    Damn, I'm really sorry for what happened to you but thank you for sharing this with us! I don't do direct trades often but I wasn't aware this could happen! Unbelievable what some people can do.
    Edited by luen79rwb17_ESO on 8 March 2017 20:57
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  • NinJake
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    When spending big bucks... be very cautious and don't rush trades. If you've ever been scammed before, I'm sure you've never let it happen again. (Reminisces back to Runescape....)

    But as others have stated, COD is a much safer option.
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  • Cpt_Teemo
    Cpt_Teemo
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    alexkdd99 wrote: »
    Isn't it supposed to undo the accept trade if the other person pulls their item from the trade window?

    It does, but sometimes there way to fast before the other person accepts it just like how it was in GW1, they somehow either time it perfectly, or use some sort of programs that determine when the other person presses ok, so basically they hit ok first with the gold, but then replace the gold with 0, and then other person accepts right away without noticing.
  • Spacemonkey
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    I thought the trade window automatically un-confirms the trade for you if the other party changed ANYTHING.

    Just be extra careful, NEVER confirm the trade unless the other party has the proper stuff input into the trading window, and then make sure you click confirm only ONCE. From there, they can confirm the trade and finito. IF they change anything it will auto unconfirm for you. If however you double/triple confirm/click thinking lag, or you know.... anxious and all, well... if the other party sees you confirm with money before they even put stuff, you might run across less scrupulous people that will just profit from the occasion and confirm with nothing input on their side...
  • ZiRM
    ZiRM
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    Feel bad for you. :'(
    I've been scammed in other MMO's.
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  • NewBlacksmurf
    NewBlacksmurf
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    COD only never trade money for items......even if its a trusted person cause of bugs, you still may not get the item or the gold
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  • Cpt_Teemo
    Cpt_Teemo
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    Tons of scum out there, and if you name them, YOU can get banned.

    Yeah that's the thing I don't get naming & shaming has been going on in every MMO but they want to stop scammers, so what the heck
  • zaria
    zaria
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    NinJake wrote: »
    When spending big bucks... be very cautious and don't rush trades. If you've ever been scammed before, I'm sure you've never let it happen again. (Reminisces back to Runescape....)

    But as others have stated, COD is a much safer option.
    Runescape was insane in the amount of scamming going on.
    Swapping items in trade was for the professionals.
    The idiots used the drop item on ground and press Alt-F4 to duplicate
    Up to hard core grieving, getting otter players killed so you could loot them was one.
    Grinding just make you go in circles.
    Asking ZoS for nerfs is as stupid as asking for close air support from the death star.
  • zaria
    zaria
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    How do the system in ESO work?
    I put in my offering and press ok so my part grays out, the other part can add stuff and press ok to trade,
    If I'm last my second ok finalizes the trade.
    Obviously pretty easy to scam here.

    As you say it should obviously been required that both verified after the window was locked, you could mouse over items to inspect and verify but not add or remove something without removing the lock.
    So first phase is adding offer, then lock then both had locked both then had to press "trade".
    It would make switching items impossible and would just require one extra click.
    Yes you could still scam on value
    Grinding just make you go in circles.
    Asking ZoS for nerfs is as stupid as asking for close air support from the death star.
  • Beardimus
    Beardimus
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    I asked this exact question yesterday on a other thread and got put down. The OP there had a problem with COD taking a while to get paid and thus felt it was open to being scammed.

    The preference on that thread was to manual trade as it was more secure. I KNEW stuff like this could happen, knew it.
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  • MythicEmperor
    MythicEmperor
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    You must be very cautious when dealing with others. People are generally selfish, so you must counteract that with cunning.
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  • Cpt_Teemo
    Cpt_Teemo
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    Easiest, & Safest route to traveling is through guild traders even though we all hate them, they're is no possible way to scam someone with it atm.
  • Waffennacht
    Waffennacht
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    alexkdd99 wrote: »
    Isn't it supposed to undo the accept trade if the other person pulls their item from the trade window?

    They pull it immediately after your items go up, it takes a sec so if you hit confirm, you'll confirm on their previously removed items.

    Im very careful and still had it happen, requires good timing on their part but it's almost unavoidable (if the scammer is good)

    They need to put in a item lock, and then a confirmation page.
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  • Soleya
    Soleya
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    Last time I used the trade window, anytime you change something, it un-confirms for both players. Meaning if they put wax in, you put in gold and hit confirm, and they then removed the wax, it un-confirms your selection. And you have to hit confirm again to have it go through.

    Did this somehow change?
  • ThePonzzz
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    I've never seen it where someone can change after you lock in/confirm. Usually I don't ever put gold up until I see the item.
  • starkerealm
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    Last time I used the trade window, anytime you change something, it un-confirms for both players. Meaning if they put wax in, you put in gold and hit confirm, and they then removed the wax, it un-confirms your selection. And you have to hit confirm again to have it go through.

    Did this somehow change?

    If their timing is good enough, they can immediately remove the item, before you confirm. Usually this is accomplished with a macro.
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  • Tandor
    Tandor
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    Easiest, & Safest route to traveling is through guild traders even though we all hate them, they're is no possible way to scam someone with it atm.

    There can't be a more ironic typo than that :smiley: !
  • Soleya
    Soleya
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    Last time I used the trade window, anytime you change something, it un-confirms for both players. Meaning if they put wax in, you put in gold and hit confirm, and they then removed the wax, it un-confirms your selection. And you have to hit confirm again to have it go through.

    Did this somehow change?

    If their timing is good enough, they can immediately remove the item, before you confirm. Usually this is accomplished with a macro.

    So they have to guess when you're going to press confirm then?

    I've never run into this because I just sell.buy on a guild trader.
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