So I tried to buy a bunch of wax from someone selling in zone in Craglorn... I'd buy 120 wax for 360k. Good deal right? Somehow he managed to instantly pull his wax out of the trade window and confirm, leaving me with nothing and taking my gold. Apparently the trade window is only for use between friends, played since beta and nothing like this ever happened to me. I submitted a ticket, got a robo response... replied and this is the response I got from a customer service rep.
Edited by Smolt on 8 March 2017 16:10
"The player market in The Elder Scrolls Online is a "buyer beware" market, and we are unable to provide any compensation or reimbursement for a trade or mail scam that occurred in-game.
If you are playing on a console and wish to take further action, you may submit a griefing report to Sony Support if playing on the PlayStation 4 or report the abuse to Microsoft Support if on the Xbox One. Players on the Xbox One also have the option to submit a player review against a player’s reputation through their profile. Please visit either Sony or Microsoft’s support sites for more information on how to submit a report.
Elder Scrolls Support"
I replied again and got the same bs response. So, my message is of course that if you want to earn gold quickly in this game the easiest way is to scam people! Nothing will happen to you at all, and you get to keep your ill gotten gains! If someone gets mad, make sure tell them to submit a ticket for some sound advice about how stupid they were for being robbed, if they manage to get a human to paste a generic reply. Can we please make customer service great again?