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https://forums.elderscrollsonline.com/en/discussion/683901

This is how you deal with cheaters

  • nastuug
    nastuug
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    UrQuan wrote: »
    Majic wrote: »
    How in the world could Blizzard have banned so many accounts at once?

    They must have used a bot.
    Yes. Unfortunately, as a result all of Blizzard was then accidentally banned for botting. In 6 months time they'll be able to appeal their ban to themselves. It remains unclear if they will reject their appeal or not.

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  • UrQuan
    UrQuan
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    So WHAT exactly are they doing? Why do you feel that they are cheating?

    I somehow turned invincible in Cyrodiil the other day - not an UI bug, actually invincible. I relogged after I noticed and it was fixed. I have the nagging suspicion some other players don't and enjoy this bug to the fullest.
    You must be the guy who killed me! Surely there can be no other possible reason why I died, I must have been fighting someone who was invincible! :p
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  • Elsonso
    Elsonso
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    SHADOW2KK wrote: »
    Haqikah wrote: »
    I did not know there was a bot problem in TESO... If there is, I somehow have not seen a bot for a long long long time.

    There was for a while after Early Access, but they been eliminated for a good while now.

    If by eliminated, you mean still around but just not as noticeable, then I agree.

    If you know what to look for, there are still bots running around collecting materials. Some of them stand out a lot more than others, but I will guess that most of them are well under the radar of most observers.
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  • Lord_Kreegan
    Lord_Kreegan
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    If ZOS banned 100,000 accounts, there'd be nobody left...

    On a serious note: yes, we have a "lot" of cheaters in game. Cyrodil has more than its share, but there are lots in the PvE world, too; players trying to level up quickly, make a lot of gold quickly, etc. I've "seen" players who are continuously invisible (as another player, I could see an outline of their character) moving constantly at an abnormally high speed, and one-shotting ever mob in a dungeon... things that can't be done if you're playing straight.

    I've seen players in Cyrodil "move through walls" [and not using one of the known exploits that are easy enough to recognize] to ninja scrolls SOLO since they're also invulnerable. And, per the recap, my VR characters have been insta-killed by level ten players in Cyrodil...

    So, I play the game like a solo game. It's still not ready for prime time as a real MMORPG.

    The problem with "reporting" cheaters is the mechanism in-game is next to useless. Are cheaters and bots using chat to make their names known so we can just right-click on their names to report them? No. Can we magically right-click on some player we see in-game to bring up a menu to report them? No. Should we use /feedback or /bug to report cheaters? No. Are we supposed to go through the excruciatingly lousy GUI to get to some specialized report screen? No.

    Tap-dancing around reality doesn't solve the problems. I suspect ZOS doesn't really want to remove players from the game.
    Edited by Lord_Kreegan on May 17, 2015 11:20PM
  • SHADOW2KK
    SHADOW2KK
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    SHADOW2KK wrote: »
    Haqikah wrote: »
    I did not know there was a bot problem in TESO... If there is, I somehow have not seen a bot for a long long long time.

    There was for a while after Early Access, but they been eliminated for a good while now.

    If by eliminated, you mean still around but just not as noticeable, then I agree.

    If you know what to look for, there are still bots running around collecting materials. Some of them stand out a lot more than others, but I will guess that most of them are well under the radar of most observers.

    Aye true, I still see them periodically, and they are a lot harder to detect, I meant the vast majority of them have been eliminated haha.
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  • reften
    reften
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    I give zos kudos, haven't seen a gold spammer or bot in a long time. Then again, don't spend much time in the newbie zone
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  • ZOS_GaryA
    ZOS_GaryA
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    Garion wrote: »
    ZOS_GaryA wrote: »
    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    But you quoted an article about boots without any other explanation. I suggest you edit your op to clarify what you are trying to get across. All we are seeing is a bot complaint.

    I've edited my OP to emphasize what I am talking about: NOT specifically botting, but rather CHEATING in general, which is rampant in ESO pvp all day every day, as anyone who's paying attention knows.

    Hey there @MisterBigglesworth,

    If you feel a player is cheating or using a third party program to gain an advantage, please feel free to use the report functionality within the game. Each of these reports is reviewed by a specialized team and actioned if necessary.

    @ZOS_GaryA If that's the case then can you please explain why no action was taken against the individual discussed in this thread? http://forums.elderscrollsonline.com/en/discussion/157757/thornblade-eu-right-now/p1

    For clarity, we don't discuss ToS investigations or the actions that are taken against a player's account, so we would not be able to reveal details on this specific investigation. Again, if you would like to report a player, the best way to do it is in-game with the report tool. If you feel you have run into an exploit, please either report the player in game, submit a ticket to customer support, or PM a forum administrator with as much information as you possibly can. We really do appreciate your concerns, and thank you for bringing stuff like this to our attention.
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  • Ffastyl
    Ffastyl
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    To help address cheating, I suggest an opt-in system for letting ZOS record your gameplay footage. Not everyone has recording software nor has it on and rolling when exploits and cheating happens. Being able to record the footage and send it as part of the /report package would help immensely with identifying wrong-doers. But, I'm not an expert on law, I think recording people's play sessions is illegal without consent, hence the opt-in part. For players reported continually or en masse for cheating/exploiting, the system can have a clause for enabling recording from the server side when said player is under suspicion of wrong-doing.
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  • HeroOfNone
    HeroOfNone
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    ZOS_GaryA wrote: »
    Garion wrote: »
    ZOS_GaryA wrote: »
    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    But you quoted an article about boots without any other explanation. I suggest you edit your op to clarify what you are trying to get across. All we are seeing is a bot complaint.

    I've edited my OP to emphasize what I am talking about: NOT specifically botting, but rather CHEATING in general, which is rampant in ESO pvp all day every day, as anyone who's paying attention knows.

    Hey there @MisterBigglesworth,

    If you feel a player is cheating or using a third party program to gain an advantage, please feel free to use the report functionality within the game. Each of these reports is reviewed by a specialized team and actioned if necessary.

    @ZOS_GaryA If that's the case then can you please explain why no action was taken against the individual discussed in this thread? http://forums.elderscrollsonline.com/en/discussion/157757/thornblade-eu-right-now/p1

    For clarity, we don't discuss ToS investigations or the actions that are taken against a player's account, so we would not be able to reveal details on this specific investigation. Again, if you would like to report a player, the best way to do it is in-game with the report tool. If you feel you have run into an exploit, please either report the player in game, submit a ticket to customer support, or PM a forum administrator with as much information as you possibly can. We really do appreciate your concerns, and thank you for bringing stuff like this to our attention.

    any chance to release statistics of administrative action? I've asked as an eso live question before, but letting the community know "we'very warned x players, temp banned y players, assisted z players, close a tickets our of b reported this month" helps show us ZOS's involvement in the community without giving out names or shaming anyone.
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  • Warraxx
    Warraxx
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    ZOS_GaryA wrote: »
    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    But you quoted an article about boots without any other explanation. I suggest you edit your op to clarify what you are trying to get across. All we are seeing is a bot complaint.

    I've edited my OP to emphasize what I am talking about: NOT specifically botting, but rather CHEATING in general, which is rampant in ESO pvp all day every day, as anyone who's paying attention knows.

    Hey there @MisterBigglesworth,

    If you feel a player is cheating or using a third party program to gain an advantage, please feel free to use the report functionality within the game. Each of these reports is reviewed by a specialized team and actioned if necessary.

    LOL!
  • Tors
    Tors
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    Ummm, have you read the article?


    "GM chat posted to Imgur, the suspensions will last for six months and affect more than 100,000 accounts."


    6 Hour suspension? woooo, that will scare them!!!
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  • Zhoyzu
    Zhoyzu
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    Tandor wrote: »
    I thought ZOS dealt rather effectively with bots after launch, a lot of developers could have learnt from them.

    the point is they dont deal with exploits very efficiently. yeh they solved that bot problem fast as [snip] and it was amazing, but some exploits go untreated..... for months

    [Moderator Note: Edited per our rules on Cursing & Profanity]
    Edited by ZOS_UlyssesW on May 16, 2015 12:55AM
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  • pecheckler
    pecheckler
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    Eso still doesn't have client side anti cheat, does it?
    End the tedious inventory management game.
  • UrQuan
    UrQuan
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    Tors wrote: »
    Ummm, have you read the article?


    "GM chat posted to Imgur, the suspensions will last for six months and affect more than 100,000 accounts."


    6 Hour suspension? woooo, that will scare them!!!
    Um, I've noticed a slight discrepancy in your post...
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  • ZOS_GaryA
    ZOS_GaryA
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    HeroOfNone wrote: »
    ZOS_GaryA wrote: »
    Garion wrote: »
    ZOS_GaryA wrote: »
    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    But you quoted an article about boots without any other explanation. I suggest you edit your op to clarify what you are trying to get across. All we are seeing is a bot complaint.

    I've edited my OP to emphasize what I am talking about: NOT specifically botting, but rather CHEATING in general, which is rampant in ESO pvp all day every day, as anyone who's paying attention knows.

    Hey there @MisterBigglesworth,

    If you feel a player is cheating or using a third party program to gain an advantage, please feel free to use the report functionality within the game. Each of these reports is reviewed by a specialized team and actioned if necessary.

    @ZOS_GaryA If that's the case then can you please explain why no action was taken against the individual discussed in this thread? http://forums.elderscrollsonline.com/en/discussion/157757/thornblade-eu-right-now/p1

    For clarity, we don't discuss ToS investigations or the actions that are taken against a player's account, so we would not be able to reveal details on this specific investigation. Again, if you would like to report a player, the best way to do it is in-game with the report tool. If you feel you have run into an exploit, please either report the player in game, submit a ticket to customer support, or PM a forum administrator with as much information as you possibly can. We really do appreciate your concerns, and thank you for bringing stuff like this to our attention.

    any chance to release statistics of administrative action? I've asked as an eso live question before, but letting the community know "we'very warned x players, temp banned y players, assisted z players, close a tickets our of b reported this month" helps show us ZOS's involvement in the community without giving out names or shaming anyone.

    Definitely an interesting idea. The statistics aren't something that we have on hand, and I'm not sure this is something we'd publicize (similar to individual notifications), but we can definitely send this feedback along.
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  • GreySix
    GreySix
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    Haqikah wrote: »
    I did not know there was a bot problem in TESO... If there is, I somehow have not seen a bot for a long long long time.

    There was at first, for a few months. The bots were absolutely everywhere.

    But then Zenimax did something, because they all vanished within a relatively short time.
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  • UrQuan
    UrQuan
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    GreySix wrote: »
    Haqikah wrote: »
    I did not know there was a bot problem in TESO... If there is, I somehow have not seen a bot for a long long long time.

    There was at first, for a few months. The bots were absolutely everywhere.

    But then Zenimax did something, because they all vanished within a relatively short time.
    They did a number of somethings all more or less at once actually. It was a combination of different things that made the bot problem essentially go away almost overnight.

    I have it on reliable authority that one of the things they did was sacrifice a pure soul (some Redguard apparently) to some Daedric Lord or other as part of a ritual to banish bots to Oblivion.
    Edited by UrQuan on May 15, 2015 9:08PM
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  • Bloodfang
    Bloodfang
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    Blizzard lost on court against Honorbuddy "developer" 1 week ago.
    So this ban was targetted at only Honorbuddy users.
    For those that don't know Honorbuddy is a very popular WoW Bot program, it wasn't used by advanced botters. Mostly by casuals, normal players.
    So there is still thousands of Advanced botters spamming battlegrounds / arenas / raids / dungeons etc.
    What's worse Blizzard only managed to Ban about 50% of Honorbuddy users.
    Yeah right they did such a "great" job.
    Edited by Bloodfang on May 15, 2015 9:18PM
  • Lettigall
    Lettigall
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    Some sort of message on character screen, mail or some something that gives warning to players about unintended game mechanics which are underway of fixing and abuse of them could lead to ban.

    Not all players read forums and justify their actions that they didn't knew that their action was an exploit!

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  • Goldie
    Goldie
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    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    ABSOLUTELY THERE IS!

    And no matter how much you report them to ZOS NOTHING is done!

    I have reported the same player for running a program that macros light attacks. The player just stands there by transitus shrines light attacking so he doesn't get logged out. Not sure why, but no one stands in the same place for 6 hours or more light attacking. It was an obvious exploit.

    Yet the player still runs around and plays, I still see him botting, and I have reported this more times then I can count and ZOS has done NOTHING!

    This type of *** being allowed is what will drive me away to another game.
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  • Goldie
    Goldie
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    So WHAT exactly are they doing? Why do you feel that they are cheating?

    I somehow turned invincible in Cyrodiil the other day - not an UI bug, actually invincible. I relogged after I noticed and it was fixed. I have the nagging suspicion some other players don't and enjoy this bug to the fullest.

    I am sure it is exploited to the fullest! I run into players that cant be killed by 12 v14's at once. That's why I do not play PvP anymore. I log in to feed my horses and that's about it.

    [Moderator Note: Edited per our rules on Inappropriate Content and Language]
    Edited by ZOS_UlyssesW on May 16, 2015 7:49PM
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  • Goldie
    Goldie
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    ZOS_GaryA wrote: »
    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    But you quoted an article about boots without any other explanation. I suggest you edit your op to clarify what you are trying to get across. All we are seeing is a bot complaint.

    I've edited my OP to emphasize what I am talking about: NOT specifically botting, but rather CHEATING in general, which is rampant in ESO pvp all day every day, as anyone who's paying attention knows.

    Hey there @MisterBigglesworth,

    If you feel a player is cheating or using a third party program to gain an advantage, please feel free to use the report functionality within the game. Each of these reports is reviewed by a specialized team and actioned if necessary.

    Yeah right! Tell that to the guy I recorded on video, sent at least 10+ reports about, CAUGHT RED HANDED BOTTING, and is still in the game...

    Cool story bro
    Edited by Goldie on May 15, 2015 11:05PM
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  • Cody
    Cody
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    the point of this post is not just about bots:/ this game is filled with cheating and nothing is done about it.
    Edited by Cody on May 15, 2015 11:16PM
  • Yolokin_Swagonborn
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    The only way to stop cheating is to expose it.

    ZOS was warned about the dupe bug in beta. They chose to launch and let thousands of fake items into the economy before they took action.

    It wasn't until someone posted a "How To" video on youtube that action was taken.

    someone needs to make an Elder Cheats online Youtube video and expose how to do all of these things


    then watch how fast it gets fixed. Sunlight is the best of disinfectants.
  • daemonios
    daemonios
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    The only way to stop cheating is to expose it.

    ZOS was warned about the dupe bug in beta. They chose to launch and let thousands of fake items into the economy before they took action.

    It wasn't until someone posted a "How To" video on youtube that action was taken.

    someone needs to make an Elder Cheats online Youtube video and expose how to do all of these things


    then watch how fast it gets fixed. Sunlight is the best of disinfectants.

    This right here.

    I understand ZOS' policy on naming and shaming, though I don't agree with it 100%. I'm sure if it were free game there would be huge numbers of false accusations. In any case, I think it's a good idea to expose any cheats and exploits you encounter (anonymously, ofc.) on a third-party platform. Security through obscurity is NOT real security.

    That said, I have to commend ZOS for their effectiveness with dealing with botters in the first couple of months. At the very beginning you couldn't go anywhere without seeing trains of characters moving as one and killing the same mobs over and over again, or teleporting through the ground to pick up that harvesting node you were about to use. Also, gold sellers are basically non-existent now, whereas in the first few weeks the zone chat was unusable due to gold seller spam.
  • kevlarto_ESO
    kevlarto_ESO
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    I think ZOS should at least do what wow did they banned 100,000 people no naming or shaming was done, just a number on how many people have been banned for cheating, at least then we would know ZOS has done something, not giving any numbers leaves the impression nothing ever happens no one gets banned :(
  • Varicite
    Varicite
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    ZOS_GaryA wrote: »
    It seems to me the people defending ZOS are unaware that there is CONSTANT CHEATING and EXPLOITING going on in Cyrodiil every single day. Just so you know....

    But you quoted an article about boots without any other explanation. I suggest you edit your op to clarify what you are trying to get across. All we are seeing is a bot complaint.

    I've edited my OP to emphasize what I am talking about: NOT specifically botting, but rather CHEATING in general, which is rampant in ESO pvp all day every day, as anyone who's paying attention knows.

    Hey there @MisterBigglesworth,

    If you feel a player is cheating or using a third party program to gain an advantage, please feel free to use the report functionality within the game. Each of these reports is reviewed by a specialized team and actioned if necessary.

    You say this, but it hasn't seemed like anybody has been reviewing these reports or actioning anything for half a year now.

    Cheaters are reported over and over again, and yet they are still hanging out, still cheating and nothing is done about it.

    If your community felt that steps were actually being taken to curb this type of behavior, threads like this probably wouldn't exist.

    /shrug
  • Elsonso
    Elsonso
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    I think ZOS should at least do what wow did they banned 100,000 people no naming or shaming was done, just a number on how many people have been banned for cheating, at least then we would know ZOS has done something, not giving any numbers leaves the impression nothing ever happens no one gets banned :(

    This was a Blizzard special event. Even Blizzard does not go around saying how many people they warn, ban, and talk sternly to each week, or even each month.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • snackrat
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    You'd probably need to make a line between cheating via bots/3rd party, versus cheating via exploit.

    The Crab Grind was an obvious exploit, spawned adds such as those do not often give XP at all, let alone the same XP as a classic mob.
    Yet see how people flocked to grind there, got their vets that way, levelled alts, told and brought friends. Technically, ANYONE WHO DID FUNGAL GROTTO AT ALL was taking advantage of that exploit, even if they just killed the boss and moved on. So they be perma-banned for that, for their cheating? No.
    Such things are found on accident, and then in triumph: shared. Normal players finding loopholes.
    Their abuse is effectively inevitable, because they are the most efficient.
    People KNOW Nirnhorned it bugged. They KNOW it ignores all spell-resist, that it stacks incredibly high. That's why they want it. Should Zenimax therefore ban the vast majority of players at Vet rank, too?
    I'm disappointed in those taking advantage of bugged invincibility or invisibility, yet the discovery of that would have started accidental.

    Using a 3rd-party programme so automate a rotation, increase node farming, to increase walking/attack speed, and increase or reduce damage as wanted - that is a deliberate, willful act from a player intended specifically to cheat - to manipulate the game in such a way to make their experience easier, and more productive than anyone else's. This is not someone discovering an in-game feature, but one setting out specifically to find artificial aids. No one 'accidentally' uses 3rd-party.
    The real cheaters.

    And before you assume, no, I don't even PvP (beyond the occasional foray anyway). The typical assumption that anyone would protect an idea is because they are by themselves selfishly taking advantage of it, is often just a convenient way to dismiss an opposing viewpoint.
    I don't exploit in PvP. I don't use Nirnhorned. And I do not believe people should be banned if you do.

    The priority should be in fixing the exploits promptly where possible, such as with the Crab Grind.
    Edited by snackrat on May 16, 2015 2:43AM
  • Tintinabula
    Tintinabula
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    There was actually a GM who made zone announcements for a few days asking players to report bots.
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