anyone unable to install on mac at all?

max.doyne_ESO

on my 2012 mbp yes... on my new imac 4k 27 inch I download the installer and it just crashes as soon as I click the installer

help please!

KhajitFurTrader

Hi @max.doyne_ESO,

please refer to this post (courtesy of @gtalien) from this thread.

max.doyne_ESO

KhajitFurTrader wrote: »

Hi @max.doyne_ESO,

please refer to this post (courtesy of @gtalien) from this thread.

Thanks. That gets the installer open, I click ok to select english and it shows a loading bar. When the loading bar is done in my dock I see two ESO icons. One that says ESO installer (bouncing) and another that says java. They then both disappear

max.doyne_ESO

Figured it out. Permissions problem I guess. Thanks!

KhajitFurTrader

max.doyne_ESO wrote: »

Figured it out. Permissions problem I guess. Thanks!

Would you like to share what you did to solve it? So that it can be referenced in the future, if others encounter the same problem.

Slammer99uk

KhajitFurTrader wrote: »

max.doyne_ESO wrote: »

Figured it out. Permissions problem I guess. Thanks!

Would you like to share what you did to solve it? So that it can be referenced in the future, if others encounter the same problem.

Just a guess, from my experience OS X can be a bit picky if you create new folders under the Applications folder. i.e. Games, Utilities, Internet etc. If this is the case then the permissions may need to be changed on those folders to reflect the user currently logged in or a user with full access rights.

This can be accomplished by going to the Applications folder, right clicking the sub folder you want to change, get info, then change the owner and group and "apply to all sub folders" or words to similar effect. You might also want to check the permissions on the ESO folder under Documents, as this can affect game settings not saving.

As I said, just a guess.....

syandell17

I am having the same problem as you did and cannot figure out how to fix it!

KhajitFurTrader

Have you tried the workaround I've linked to in my post above? At which stage do you get stuck?