My account turned into trial account

uGGo7

I bought this game week ago and have been playing since. But now when I log in it gives me "welcome back" message and when I try to write on chat it says something like "forbidden on trial accounts"

ZOS_GinaBruno

Hey @uGGo7, could you post a screenshot of the messages you're seeing please?

Tom2kk

This has happened to me. Recently bought the game too.

ZOS_GinaBruno

Can you guys try again and let us know if you're still getting these error messages?

Shadowmoo

My account also turned into a trial account despite having a sub and having bought the game. @Shadowmoo http://imgur.com/bSbFIDJ
Have no phone so I can't have support call me, and email support is likely to take days

Unable to talk in zone chat is currently the only restriction I know of but I likely have all the restrictions of a trial account.

Set up a ticket 150415-001905

luisgmandavar

same thing is happening on my gf account she cant talk on zone chat

uGGo7

Looks like I'm able to play and chat normally now.

Shadowmoo

Strange, also able to chat normally now. Thx for the quick work.