Maintenance for the week of March 31:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – March 31, 4:00AM EDT (8:00 UTC) - 8:00AM EDT (12:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 2, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• Playstation®: NA and EU megaservers for patch maintenance – April 2, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Hi there, I have the same problem, I sent a request and they told me :
Greetings,
Thank you for contacting The Elder Scrolls Online: Tamriel Unlimited team. In light of the excitement and great demand for ESO TU, we are currently experiencing high contact volume. We encourage you to search our support site at https://help.elderscrollsonline.com for any in-game topics or issues you may have questions about. There are lots of helpful FAQs and links to our social pages.
If you are experiencing any in-game UI issues (including NPC, quest problems and missing crowns/entitlements) can be resolved by logging out for five minutes then back in which will load you into a new game instance.
Additionally, other great resources for in-game mechanics can be found via our forums: http://forums.elderscrollsonline.com/en
There are also many wonderful community wikis: http://www.uesp.net/wiki/Main_Page http://elderscrolls.wikia.com/wiki/The_Elder_Scrolls_Wiki http://elderscrollsonline.wiki.fextralife.com/
Best Regards,
The Elder Scrolls Online: Tamriel Unlimited Team
Please be sure to reply to the email you received to ensure an agent receives your ticket! Due to a high contact volume it may take a little longer than usual, but if you reply to the email you received it will keep your ticket open. Thanks!