Two layers of textures in certain buildings? (incl. screenshots)

dietlime

Cuyler wrote: »

ZOS_JessicaFolsom wrote: »

@Raygee - We've got some folks looking into this. Thanks for the screenshots--they really helped! Would you be willing to post your computer system specs?

Hi @ZOS_JessicaFolsom I have the exact same rendering issues (not to mention lots of lag) as of late, much more than before the 1.6 patch. Here's my specs, just on a stock Late 2011 15' MacBook Pro.

2.4GHz MacBook Pro (MD322LL/A)

Processor: 2.4GHz quad-core Intel Core i7
L3 cache: 6MB shared
Memory: 4GB (two 2GB SO-DIMMs) of 1333MHz DDR3 SDRAM; supports up to 8GB
Hard drive: 750GB Serial ATA; 5400 rpm
Slot-loading optical drive: 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW)
Graphics: Intel HD Graphics 30005 and AMD Radeon HD 6770M with automatic graphics switching
Graphics memory: 1GB GDDR5
Display: 15.4-inch (diagonal) LED-backlit glossy widescreen display, 1440-by-900 resolution
Expansion: One Thunderbolt port (up to 10 Gbps), one FireWire 800 port (up to 800 Mbps), two USB 2.0 ports (up to 480 Mbps), SDXC card slot
Networking: 10/100/1000BASE-T (Gigabit) Ethernet

Thanks in advance for any help!

I wrote this for another person, but it became huge and so now I'm posting it on it's own. In this case the user's experience may have change from as little as installing the wrong desktop widget, or it could a lack of normal maintenance such as defragmentation. I know 1.3-1.6 included major performance patches and improved the game's performance on the three computers I have that play it.

The good news is that there are a few basic upgrades that can improve your laptop across the board, for gaming purposes or otherwise. The bad news is, well there's a lot of it. Although ESO may appear graphically unsophisticated to the untrained layman, it is actually one of the most demanding games on the market today. I see a lot of people complaining about "lag"; and the unfortunate truth is that many have system configuration issues to blame. Every PC game doesn't have performance issues, but every PC game forum has people complaining of them. This is because every PC game has people who aren't aware of their system's capabilities and limitations attempting to play them.

You didn't list which i7- this matters. An i5 with faster single-thread performance and a larger L3 cache or newer instruction sets is often better for gaming than an entry-level i7...

4GB of RAM, while enough for many small-format games, is specifically not enough for ESO. Get another 4 (since any less will be a waste anyway) if you're going to be gaming. This is said from the perspective of a person with no overhead on an optimally maintained machine. 8GB is now warranted for PC gaming.

A 5400 RPM hard drive will increase load times considerably when compared to a 7200 RPM drive, under all circumstances. Slower hard drives were used to decrease cost and increase battery life, they have no upside. When I tested ESO a 5400 drive as the sole change to my system spec contributed significant frame skips and short hangs. In ESO's case load times were unaffected, as the zone section still loads faster than the networking component connects. This is because all textures in the game stored locally are retrieved on demand. Any external application utilizing your hard drive will compound this issue. If ESO is freezing for 1-5 second intervals irregularly while maintaining a steady frame-rate your hard drive is in use causing this.

I don't know mobile GPU's well because I see them as a waste under the $1,00-1,200 laptop price range. I do know that my GTX460's outperform a Radeon HD-6770M on several benchmark sites. That's bad news because those boxes just barely cut the mustard.

The rest of your specs aren't relevant to video rendering.

Here's the tough breaks: your laptop just barely runs ESO. That's pretty neat, I don't have a laptop that can just barely run ESO. That said, here's what you need to do to improve your experience:

1.) Get a 7200 RPM hard drive or SSD and install a fresh operating system on it.

This also rules out any possible software-related issues, such as applications with loose ends you aren't aware of accessing your hard drive.

2.) Get another 4GB of RAM.

*

3.) Play ESO in 1600x900, lower than your native resolution. I do this with my first-gen GTX460 box. Both the PS4 and Xbox One run at non-native reduced resolutions, this will give you some extra headroom while leaving the game readable.

4.) Run low textures. Unfortunately because your GPU has a very small amount of RAM, medium textures are going to drop your framerate in PvP and other dense scenes, like the banks in popular cities. This is because your computer will be jockeying your system RAM (which is much slower) to shuffle textures to your GPU as players run in and out wearing those textures.

5.) Don't use SSAO, distortion, depth of field, reflections, or anti-aliasing. You'll be able to keep grass, sunshafts, and bloom on. Experiment with the lighting, hopefully you can get "medium" - a well-lit playdoh world is pleasing.

6.) Turn particles off or to a minimum. Even a GTX9xx card can struggle with (max) particle effects in ESO, which has one of the most demanding particle system implementations of any game ever released. Very few games rely on particle effects to communicate meaningful information. ESO falls squarely into the "next generation" moniker for doing so.

7.) Reduce view range as necessary.

*

I grew up playing Diablo 2 on a computer at 640x480 with the alpha (or transparency) turned off by necessity since then I've become a master of squeezing every cycle out of any gaming rig. I've tweaked Intel Atom and GMA945 (that's right) systems to run those games from the late 90's with the settings turned down again out of necessity in the late 2000's!

Graphics aren't what make gaming great, and I want to see more people realize that and really embrace the smoothest experience available. While I wouldn't want to play ESO on low subsampling, it would still eclipse many games I grew up playing. I've studied software engineering and I'm an enthusiast study of not just gaming history, but the history of 3D graphics.

Heishi

dietlime wrote: »

Cuyler wrote: »

ZOS_JessicaFolsom wrote: »

@Raygee - We've got some folks looking into this. Thanks for the screenshots--they really helped! Would you be willing to post your computer system specs?

Hi @ZOS_JessicaFolsom I have the exact same rendering issues (not to mention lots of lag) as of late, much more than before the 1.6 patch. Here's my specs, just on a stock Late 2011 15' MacBook Pro.

2.4GHz MacBook Pro (MD322LL/A)

Processor: 2.4GHz quad-core Intel Core i7
L3 cache: 6MB shared
Memory: 4GB (two 2GB SO-DIMMs) of 1333MHz DDR3 SDRAM; supports up to 8GB
Hard drive: 750GB Serial ATA; 5400 rpm
Slot-loading optical drive: 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW)
Graphics: Intel HD Graphics 30005 and AMD Radeon HD 6770M with automatic graphics switching
Graphics memory: 1GB GDDR5
Display: 15.4-inch (diagonal) LED-backlit glossy widescreen display, 1440-by-900 resolution
Expansion: One Thunderbolt port (up to 10 Gbps), one FireWire 800 port (up to 800 Mbps), two USB 2.0 ports (up to 480 Mbps), SDXC card slot
Networking: 10/100/1000BASE-T (Gigabit) Ethernet

Thanks in advance for any help!

You didn't list which i7- this matters. An i5 with faster single-thread performance and a larger L3 cache or newer instruction sets is often better for gaming than an entry-level i7...

They listed the model and speed. It can only be the 2.4 GHz Intel "Core i7" processor (2760QM)
http://ark.intel.com/products/53474/Intel-Core-i7-2760QM-Processor-6M-Cache-up-to-3_50-GHz

4GB of RAM, while enough for many small-format games, is specifically not enough for ESO. Get another 4 (since any less will be a waste anyway) if you're going to be gaming. This is said from the perspective of a person with no overhead on an optimally maintained machine. 8GB is now warranted for PC gaming.

If you read rather than judged, you would have saw it is a laptop with two slots, 2Gb each. They would need two 4Gb sticks. Also for the model they listed, you have to remove the whole base of the laptops to get to the ram, which should not be done by someone inexperienced (I don't know their experience level but support 101 is assume the person knows nothing unless they show otherwise).

A 5400 RPM hard drive will increase load times considerably when compared to a 7200 RPM drive, under all circumstances. Slower hard drives were used to decrease cost and increase battery life, they have no upside. When I tested ESO a 5400 drive as the sole change to my system spec contributed significant frame skips and short hangs. In ESO's case load times were unaffected, as the zone section still loads faster than the networking component connects. This is because all textures in the game stored locally are retrieved on demand. Any external application utilizing your hard drive will compound this issue. If ESO is freezing for 1-5 second intervals irregularly while maintaining a steady frame-rate your hard drive is in use causing this.

5400 RPM hard drives were used for laptops because of the form factor consideration in early development and still remain commonplace today except in higher end gaming laptops. Even then, most just use SSD rather than 7200. Even certain companies such as Seagate (as of 2013) have halted production of 2.5" 7200RPM drives.
http://www.pcworld.com/article/2029993/seagate-to-halt-production-of-7200-rpm-laptop-hard-drives.html

7200RPM being faster than 5400RPM isn't universally true either, especially in the laptop realm. Mac in particular utilizes the high density 5400RPM drives. Cache, read-speed, ect also play an important factor in a drives overall speed, not just the speed the platters spin. Keep in mind it take much less effort to move the distance in a 2.5" vs a 3.5"
http://blog.macsales.com/11825-when-slower-is-actually-faster

Also in a Mac, much like the ram, you have to remove the whole base to get to the HDD. Fitting an SSD in the slot may be a problem too.

Here's the tough breaks: your laptop just barely runs ESO. That's pretty neat, I don't have a laptop that can just barely run ESO. That said, here's what you need to do to improve your experience:

1.) Get a 7200 RPM hard drive or SSD and install a fresh operating system on it.

This also rules out any possible software-related issues, such as applications with loose ends you aren't aware of accessing your hard drive.

2.) Get another 4GB of RAM.

2.) 2x 4GB

3.) Play ESO in 1600x900, lower than your native resolution. I do this with my first-gen GTX460 box. Both the PS4 and Xbox One run at non-native reduced resolutions, this will give you some extra headroom while leaving the game readable.

4.) Run low textures. Unfortunately because your GPU has a very small amount of RAM, medium textures are going to drop your framerate in PvP and other dense scenes, like the banks in popular cities. This is because your computer will be jockeying your system RAM (which is much slower) to shuffle textures to your GPU as players run in and out wearing those textures.

5.) Don't use SSAO, distortion, depth of field, reflections, or anti-aliasing. You'll be able to keep grass, sunshafts, and bloom on. Experiment with the lighting, hopefully you can get "medium" - a well-lit playdoh world is pleasing.

6.) Turn particles off or to a minimum. Even a GTX9xx card can struggle with (max) particle effects in ESO, which has one of the most demanding particle system implementations of any game ever released. Very few games rely on particle effects to communicate meaningful information. ESO falls squarely into the "next generation" moniker for doing so.

7.) Reduce view range as necessary.

3.)For their model- Supported resolutions: 1440 by 900 (native), 1280 by 800, 1152 by 720, 1024 by 640, and 800 by 500 pixels at 16:10 aspect ratio; 1024 by 768, 800 by 600, and 640 by 480 pixels at 4:3 aspect ratio; 1024 by 768, 800 by 600, and 640 by 480 pixels at 4:3 aspect ratio stretched; 720 by 480 pixels at 3:2 aspect ratio; 720 by 480 pixels at 3:2 aspect ratio stretched

Probably try 1280x800

Graphics aren't what make gaming great, and I want to see more people realize that and really embrace the smoothest experience available. While I wouldn't want to play ESO on low subsampling, it would still eclipse many games I grew up playing. I've studied software engineering and I'm an enthusiast study of not just gaming history, but the history of 3D graphics.

Definately agree here, cheers Personally, I try to find a balance between smoothness and graphics. Most people cry about 60fps for some reason. I try to kick up graphics enough to keep it around 30fps. I'd rather spend the great deal of money it takes to push 60fps+ at max settings (or over with tweaks) elsewhere. You could get a whole game library for the price difference between high end and extreme, or a cheap car in some cases.

Moonshadow66

ZOS_JessicaFolsom wrote: »

@Raygee - We've got some folks looking into this. Thanks for the screenshots--they really helped! Would you be willing to post your computer system specs?

Thank you, @ZOS_JessicaFolsom , your appearance here is much appreciated :-)

After seeing other people's computer system specs, I'd rather not post my own, but since even those with the best machines out there are having the same issues as I have, here you go:

Intel Core 2 Quad CPU Q 9550 @ 2.83 GHz
3,25 GB RAM
Graphics Card: Nvidia GeForce GTX 460
Sound: Realtek HD Audio (Onboard)
and the "best" part: I'm running the game on Windows XP (which doesn't have any impact on any other huge and even modded games I'm playing, though. And running ESO on medium settings doesn't take much memory at all.. at least before update 6; when it now freezes, the memory is at 1,5 GB which is about double the amount of the normal size/usage).

I hope this helps, but, what I mentioned first, seeing others with much better computers having the same problem, I don't know if this is related.

Cuyler

@dietlime and @Heishi ,

Thanks for the insightful feedback and yes, if it isn't painfully obvious, I have minimal experience with computer performance. Trained as an environmental engineer I can certainly talk numbers and even took introductory C++. However, computer hardware and its relation to performance eludes me so all the feedback is greatly appreciated. I'm to the point where I'm debating on upgrading what I have (MacBook) or shelling out for a tabletop just for ESO.

I've been getting by on Medium settings and on the good days it's ok, but on the bad days its baaaad.

dietlime

Build it yourself! It's a fu

Raygee wrote: »

ZOS_JessicaFolsom wrote: »

@Raygee - We've got some folks looking into this. Thanks for the screenshots--they really helped! Would you be willing to post your computer system specs?

Thank you, @ZOS_JessicaFolsom , your appearance here is much appreciated :-)

After seeing other people's computer system specs, I'd rather not post my own, but since even those with the best machines out there are having the same issues as I have, here you go:

Intel Core 2 Quad CPU Q 9550 @ 2.83 GHz
3,25 GB RAM
Graphics Card: Nvidia GeForce GTX 460
Sound: Realtek HD Audio (Onboard)
and the "best" part: I'm running the game on Windows XP (which doesn't have any impact on any other huge and even modded games I'm playing, though. And running ESO on medium settings doesn't take much memory at all.. at least before update 6; when it now freezes, the memory is at 1,5 GB which is about double the amount of the normal size/usage).

I hope this helps, but, what I mentioned first, seeing others with much better computers having the same problem, I don't know if this is related.

Although your computer meets the game's listed specifications, those numbers aren't specific enough. Edit: or in this case, remotely accurate at all. There's a long history of that, so I'm not surprised.

Your computer is not equipped for this game. Aside from the graphics card being uncomfortably outdated, processors have come a long way in six years. Improvements in instruction sets and general architecture revision have been massive.

The Q9550 doesn't have an L3 cache. In performance terms, it's trumped by even the cheapest of today's i3's, the very lowest and most basic model.

By %40-70 depending on your benchmark.

In this thread, I am become destroyer of dreams. Unfortunately for you it isn't realistic to expect these kinds of games to continue to perform well on such outdated hardware. A year ago I built a new computer, this fall it got a budget GPU that can barely do ESO justice, a GTX 760. I bought it used off a trusted friend for $150. The core components ran about $400-500, including an i5-4670k.

Incidentally, this is why you should never buy a $500 processor. Sure, it was amazing in 2008, but raw power is always trumped by design revisions that add efficiency and new capabilities. Also, you shouldn't buy two-GPU setups, they're unwieldy and subject to diminishing returns. Wait for the single-card solution to drop in price, or add a second while you're doing so bought second-hand, but never build a brand new computer with two GPU's. That's not the point of crossfire or SLI, the point of Crossfire and SLI is to extend the lifespan of aging product and give them a home. Unless you ask the marketing team, then they'll tell you it's to dupe people into buying extra graphics cards (which it is).

dietlime

Personally, I try to find a balance between smoothness and graphics. Most people cry about 60fps for some reason. I try to kick up graphics enough to keep it around 30fps. I'd rather spend the great deal of money it takes to push 60fps+ at max settings (or over with tweaks) elsewhere. You could get a whole game library for the price difference between high end and extreme, or a cheap car in some cases.

This, for sure. When ESO was announced my box was:

Core 2 Duo E6850
GTX 460
2GB RAM

I played Crysis 2 on it.

The screenshots in this thread look a lot like computers struggling to load stuff outright because they're too old and tired.

NewBlacksmurf

Raygee wrote: »

More screenshots (even more coming later, if you're interested I'll try to get some more from other locations).
Btw, on some pictures you can see that it's not fully rendered, neither the textures nor the models, but.. it's there although it shouldn't.

More of the Fighter's Guild in Daggerfall:


















Here the Inn in Daggerfall, the Mages Guild in Davon's Watch and the Inn in Rawl'kha, textures not loading:







Yay^^

My game has always done this since the first big patch that added the lighting back in May-June along with the red boxes that display "missing".

There was a long thread in the other forum about this @ZOS_JessicaFolsom

http://forums.elderscrollsonline.com/en/discussion/121309/zos-data-load-failure-is-still-a-huge-problem-and-your-support-team-has-no-idea-what-to-do#latest

And this: http://forums.elderscrollsonline.com/en/discussion/114209/data-load-failure

Heishi

dietlime wrote: »

Personally, I try to find a balance between smoothness and graphics. Most people cry about 60fps for some reason. I try to kick up graphics enough to keep it around 30fps. I'd rather spend the great deal of money it takes to push 60fps+ at max settings (or over with tweaks) elsewhere. You could get a whole game library for the price difference between high end and extreme, or a cheap car in some cases.

This, for sure. When ESO was announced my box was:

Core 2 Duo E6850
GTX 460
2GB RAM

I played Crysis 2 on it.

The screenshots in this thread look a lot like computers struggling to load stuff outright because they're too old and tired.

This is true, but also makes it difficult to actually diagnose. I think it's the server though which I'll explain in a bit.

Cuyler wrote: »

@dietlime and @Heishi ,

Thanks for the insightful feedback and yes, if it isn't painfully obvious, I have minimal experience with computer performance. Trained as an environmental engineer I can certainly talk numbers and even took introductory C++. However, computer hardware and its relation to performance eludes me so all the feedback is greatly appreciated. I'm to the point where I'm debating on upgrading what I have (MacBook) or shelling out for a tabletop just for ESO.

I've been getting by on Medium settings and on the good days it's ok, but on the bad days its baaaad.

@Cuyler The key to performance, I would almost be willing to say universally so (there are exceptions) is balance. It's where the term bottleneck comes from (in IT terms). If one part is weak, the rest of the system will just be waiting. Depending on the task this could cause major slowdown. For example, if you have a super fast graphics card and top of the line processor with with a old hdd from the 00's the other parts will be ready, but the slow drive just isn't getting the data to them.

There has been some recent and not so recent developments in technology that helps offset this. If you overflow your ram, Windows will use part of your HDD to compensate. It brings the system to a crawl because it's doing double the work having to try to send data to the ram find it full and have to send it to the HDD (which is much slower access than hdds). Video cards have become powerful enough that some will let you shift some of the workload from the processor to the processors on the video card.

In terms of network, if you computer isn't receiving data quick enough or there are dropped/errored packets your computer doesn't have the data available to process and thus pauses to wait until it does. Sound similar to the hardware bottleneck? It is. This is why ZOS blames players or ISPs and Players blame ZOS. Any part of the triangle can cause the issue and the symptoms can be similar.

Romo

Hmmm...

Are people still having this problem? White walls ? missing floors? crash to the ESO reporter/screen freeze?

I had this until 2 full days ago.

As I was getting ready to throw in the towel, and cancel, I did my usual that I do with an absolute turkey of a game(AoC looking at you) or a game about to be closed(WAR looking at you).

Increase everything to the max, move my toons to the best view of the best waterfall, and log out for the final time.

Strange as I moved my toons around, no crashes/no ESO reporter pop-up, no white walls/missing floors.

The only things I did were to eliminate the Windows "run as Win7", to just running naked as Win 8.1, AND fixed it to run as DX11 in the ESO document thing.

Now something had set me to run as DX9, don't know how that occurred..

But I thought let's give this thing a try....

1 freeze in 2 full days, not bad, can live with that. Especially since my RAM usage is 30% lower now... strange.

Note running Win 64 bit 8.1.

Little old crappy machine though, only a Devil's Canyon CPU and a GTX780 Ti with 16gigs ram. It is ancient though, had Falcon Northwest build it for me...god 6 months ago....

Moonshadow66

dietlime wrote: »

Build it yourself! It's a fu

Raygee wrote: »

ZOS_JessicaFolsom wrote: »

@Raygee - We've got some folks looking into this. Thanks for the screenshots--they really helped! Would you be willing to post your computer system specs?

Thank you, @ZOS_JessicaFolsom , your appearance here is much appreciated :-)

After seeing other people's computer system specs, I'd rather not post my own, but since even those with the best machines out there are having the same issues as I have, here you go:

Intel Core 2 Quad CPU Q 9550 @ 2.83 GHz
3,25 GB RAM
Graphics Card: Nvidia GeForce GTX 460
Sound: Realtek HD Audio (Onboard)
and the "best" part: I'm running the game on Windows XP (which doesn't have any impact on any other huge and even modded games I'm playing, though. And running ESO on medium settings doesn't take much memory at all.. at least before update 6; when it now freezes, the memory is at 1,5 GB which is about double the amount of the normal size/usage).

I hope this helps, but, what I mentioned first, seeing others with much better computers having the same problem, I don't know if this is related.

Although your computer meets the game's listed specifications, those numbers aren't specific enough. Edit: or in this case, remotely accurate at all. There's a long history of that, so I'm not surprised.

Your computer is not equipped for this game. Aside from the graphics card being uncomfortably outdated, processors have come a long way in six years. Improvements in instruction sets and general architecture revision have been massive.

The Q9550 doesn't have an L3 cache. In performance terms, it's trumped by even the cheapest of today's i3's, the very lowest and most basic model.

By %40-70 depending on your benchmark.

In this thread, I am become destroyer of dreams. Unfortunately for you it isn't realistic to expect these kinds of games to continue to perform well on such outdated hardware. A year ago I built a new computer, this fall it got a budget GPU that can barely do ESO justice, a GTX 760. I bought it used off a trusted friend for $150. The core components ran about $400-500, including an i5-4670k.

Incidentally, this is why you should never buy a $500 processor. Sure, it was amazing in 2008, but raw power is always trumped by design revisions that add efficiency and new capabilities. Also, you shouldn't buy two-GPU setups, they're unwieldy and subject to diminishing returns. Wait for the single-card solution to drop in price, or add a second while you're doing so bought second-hand, but never build a brand new computer with two GPU's. That's not the point of crossfire or SLI, the point of Crossfire and SLI is to extend the lifespan of aging product and give them a home. Unless you ask the marketing team, then they'll tell you it's to dupe people into buying extra graphics cards (which it is).

Here are the system requirements from http://elderscrollsonline.info/system-requirements:

[ PC RECOMMENDED SYSTEM REQUIREMENTS ]

Operating System: Windows 7 64-bit or Windows 8 64-bit
Processor: Quad Core 2.3GHz or equivalent processor
Memory: 4GB System RAM
Hard Disk Space: 60GB free HDD space
Video Card: Direct X 11 compliant video card with 2GB of RAM (NVIDIA® GeForce® 560 Ti / ATI Radeon™ 6950 or better)
Sound: DirectX compatible sound card

[ PC MINIMUM SYSTEM REQUIREMENTS ]

Operating System: Windows XP 32-bit
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 60GB free HDD space
Video Card: DirectX 9.0 compliant video card with 512MB of RAM (NVIDIA® GeForce® 8800 / ATI Radeon™ 2600 or better)
Sound: DirectX compatible sound card

I've posted exactly this information, except for DX9, but since I run WinXP, it is of course DX9. So what else do you want to know, or what else was asked for? The 32bit version? lol

Btw, I have around 2750 hours on the clock playing ESO, that means my computer IS required for this game, don't you think? If you compare the minimum and the recommended requirements, my specs are closer to the recommended (except for WinXP) than to the minimum.

Besides of that, it doesn't matter if I'd run the game on the current machine or a much better and newer one since, as you can see on the screenshots, these "double layers" are there. That's a fact. I guess the explanation from @farrier_ESO seems plausible, though.

Veldoril95b16_ESO

Here are the system requirements from http://elderscrollsonline.info/system-requirements:

[ PC RECOMMENDED SYSTEM REQUIREMENTS ]

Operating System: Windows 7 64-bit or Windows 8 64-bit
Processor: Quad Core 2.3GHz or equivalent processor
Memory: 4GB System RAM
Hard Disk Space: 60GB free HDD space
Video Card: Direct X 11 compliant video card with 2GB of RAM (NVIDIA® GeForce® 560 Ti / ATI Radeon™ 6950 or better)
Sound: DirectX compatible sound card

[ PC MINIMUM SYSTEM REQUIREMENTS ]

Operating System: Windows XP 32-bit
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 60GB free HDD space
Video Card: DirectX 9.0 compliant video card with 512MB of RAM (NVIDIA® GeForce® 8800 / ATI Radeon™ 2600 or better)
Sound: DirectX compatible sound card

I've posted exactly this information, except for DX9, but since I run WinXP, it is of course DX9. So what else do you want to know, or what else was asked for? The 32bit version? lol

Btw, I have around 2750 hours on the clock playing ESO, that means my computer IS required for this game, don't you think? If you compare the minimum and the recommended requirements, my specs are closer to the recommended (except for WinXP) than to the minimum.

Besides of that, it doesn't matter if I'd run the game on the current machine or a much better and newer one since, as you can see on the screenshots, these "double layers" are there. That's a fact. I guess the explanation from @farrier_ESO seems plausible, though.

Maybe it's just me, but he came across as lacking empathy. Do you agree with me, Raygee?

Once you upgrade to Windows 7, I am positive that the majority of your ESO issues will be resolved.

Robbmrp

@ZOS_PaulSage, @ZOS_GinaBruno, @ZOS_JessicaFolsom,

Are dual layers of art graphics needed for the game? Why would there be two different layers set up for the exact same location but have completely different graphics if so? Wouldn't this cause lag within consumers computers trying to render two sets of graphics for the exact same location? Hopefully this can be resolved and the game cleaned up quickly if these multiple layers aren't needed. It could greatly improve game Lag that we are seeing on a daily basis.

Thank you all of your time and help.

starkerealm

Robbmrp wrote: »

@ZOS_PaulSage, @ZOS_GinaBruno, @ZOS_JessicaFolsom,

Are dual layers of art graphics needed for the game? Why would there be two different layers set up for the exact same location but have completely different graphics if so? Wouldn't this cause lag within consumers computers trying to render two sets of graphics for the exact same location? Hopefully this can be resolved and the game cleaned up quickly if these multiple layers aren't needed. It could greatly improve game Lag that we are seeing on a daily basis.

Thank you all of your time and help.

It couldn't cause lag. Lag is a network desync between you and the server. Resulting in input delays (nonresponsive key presses), client/server confusion about your location (ruberbanding) or enemy locations (teleporting enemies).

It could result in reduced performance and an FPS drop, because your card is trying to render more than it needs to.

That said, the second layers are purged from the render after loading. They don't stay rendered or you would see them. They cut through the world geometry in some places like the Wayrest bank.

Moonshadow66

starkerealm wrote: »

Robbmrp wrote: »

@ZOS_PaulSage, @ZOS_GinaBruno, @ZOS_JessicaFolsom,

Are dual layers of art graphics needed for the game? Why would there be two different layers set up for the exact same location but have completely different graphics if so? Wouldn't this cause lag within consumers computers trying to render two sets of graphics for the exact same location? Hopefully this can be resolved and the game cleaned up quickly if these multiple layers aren't needed. It could greatly improve game Lag that we are seeing on a daily basis.

Thank you all of your time and help.

(...)
That said, the second layers are purged from the render after loading. They don't stay rendered or you would see them. They cut through the world geometry in some places like the Wayrest bank.

Of course they don't stay rendered (like f.e. that pillar on the screenshot disappears, which is an obvious hint to that^^), but that these second layers get loaded in the first place is not necessary at all and slows down the whole process for absolutely nothing. Unless, @farrier_ESO is right.
Oh btw, I went back to the Fighter's Guild to check out if the (visible) pillar has a collision box; it hasn't. At least not that much to pre-render then.

Moonshadow66

Veldoril95b16_ESO wrote: »

Here are the system requirements from http://elderscrollsonline.info/system-requirements:

[ PC RECOMMENDED SYSTEM REQUIREMENTS ]

Operating System: Windows 7 64-bit or Windows 8 64-bit
Processor: Quad Core 2.3GHz or equivalent processor
Memory: 4GB System RAM
Hard Disk Space: 60GB free HDD space
Video Card: Direct X 11 compliant video card with 2GB of RAM (NVIDIA® GeForce® 560 Ti / ATI Radeon™ 6950 or better)
Sound: DirectX compatible sound card

[ PC MINIMUM SYSTEM REQUIREMENTS ]

Operating System: Windows XP 32-bit
Processor: Dual Core 2.0GHz or equivalent processor
Memory: 2GB System RAM
Hard Disk Space: 60GB free HDD space
Video Card: DirectX 9.0 compliant video card with 512MB of RAM (NVIDIA® GeForce® 8800 / ATI Radeon™ 2600 or better)
Sound: DirectX compatible sound card

I've posted exactly this information, except for DX9, but since I run WinXP, it is of course DX9. So what else do you want to know, or what else was asked for? The 32bit version? lol

Btw, I have around 2750 hours on the clock playing ESO, that means my computer IS required for this game, don't you think? If you compare the minimum and the recommended requirements, my specs are closer to the recommended (except for WinXP) than to the minimum.

Besides of that, it doesn't matter if I'd run the game on the current machine or a much better and newer one since, as you can see on the screenshots, these "double layers" are there. That's a fact. I guess the explanation from @farrier_ESO seems plausible, though.

(...)
Once you upgrade to Windows 7, I am positive that the majority of your ESO issues will be resolved.

I'm not going to upgrade my OS just for 1 game while everything else is running just fine, even Skyrim with tons of graphical and other mods. The requirements for ESO include Windows XP, so I expect the game runs on Windows XP.

LameoveR

This problem only on D3D9 driver, as i said.
And it need to be fixed. Or not?

Moonshadow66

LameoveR wrote: »

This problem only on D3D9 driver, as i said.
And it need to be fixed. Or not?

I'm not sure where you said this since this is your first posting in this thread, but yeah, it needs to be fixed - by them, not by me.

LameoveR

http://forums.elderscrollsonline.com/en/discussion/161749/texture-glitch-with-d3d9-graphics-driver
noone cares

Moonshadow66

LameoveR wrote: »

http://forums.elderscrollsonline.com/en/discussion/161749/texture-glitch-with-d3d9-graphics-driver
noone cares

Oh wow, I haven't seen this posting yet, thank you for sharing!

I have one question, though: did you start the game fresh and then went into the Wayrest bank right away, or have you been in other buildings before? Since on my end, when I see that rendering issue (double layers) once, it doesn't show up in the next building anymore during that session, only the "empty" ones.
I assume you started fresh.. so this would be THE solution!
Unfortunately, I can't run DX11 on Windows XP, so either the devs can fix this issue (since XP is still in the list of requirements, and it worked relatively normal before update 6), or I have to live with this.

Edit:
@ZOS_JessicaFolsom Please take a look at these videos @LameoveR shared, these could be quite valuable in order to find and fix this issue. Thank you

DaniAngione

I'm glad to see this has been walking forward (except for a few trolls here and there :P ) and got an official answer! I hope they find the truth behind these mysterious glitches you're having

See you in-game

WhimsyDragon

More fun with non-loading assets! I waited a while, tried running in/out of buildings and no dice. Oddly, I could see other players and npcs walk up the stairs but I was unable Relogging fixed this.

Moonshadow66

Adoryn wrote: »

More fun with non-loading assets! I waited a while, tried running in/out of buildings and no dice. Oddly, I could see other players and npcs walk up the stairs but I was unable Relogging fixed this.

Say, is this at the Alcaire Castle in Stormhaven? If so, I've seen these strange "steps" (a pile of mud) always, never actual steps; I always wondered why this looks so odd. Wow.

WhimsyDragon

Raygee wrote: »

Say, is this at the Alcaire Castle in Stormhaven? If so, I've seen these strange "steps" (a pile of mud) always, never actual steps; I always wondered why this looks so odd. Wow.

Yep, that's the location and it should definitely be a staircase! First time I've encountered otherwise.

Moonshadow66

Adoryn wrote: »

Raygee wrote: »

Say, is this at the Alcaire Castle in Stormhaven? If so, I've seen these strange "steps" (a pile of mud) always, never actual steps; I always wondered why this looks so odd. Wow.

Yep, that's the location and it should definitely be a staircase! First time I've encountered otherwise.

Thank you for letting me know I had no idea that there should actually be steps, I always ran the way all around to get up there (when I was on this side of the building) while wondering about this mud ramp lol

Ocassionally, certain nightstands in certain buildings (such as in the inn in Rawl'kha) don't get rendered either, I even can walk where they should stand (like you could where the steps should have been), it's really odd..^^

WhimsyDragon

Yeah, I find it even odder that the entire asset was missing, not just the texture. Other times when a texture was still loading, I'd still hit it's invisible physics.

Moonshadow66

Adoryn wrote: »

Yeah, I find it even odder that the entire asset was missing, not just the texture. Other times when a texture was still loading, I'd still hit it's invisible physics.

Exactly, usually I hit their physics, at least. But when I don't, then, as you said, only relogging helps, then it shows up again

A few times (about 2 or 3 days in a row, but last year already), I even fell through the ground outside around Sentinel, although I've seen the textures. That's quite shocking^^ But it didn't happen anymore afterwards, thank the Eight

MornaBaine

I am still really curious to find out why these other textures are there to begin with. I hope the Devs will ultimately reveal this mystery to us!

Veldoril95b16_ESO

Bawcaw, eh?

MornaBaine wrote: »

I am still really curious to find out why these other textures are there to begin with. I hope the Devs will ultimately reveal this mystery to us!

Yeah!

It's pretty messed up that this happens in the first place...

Moonshadow66

MornaBaine wrote: »

I am still really curious to find out why these other textures are there to begin with. I hope the Devs will ultimately reveal this mystery to us!

Still no word about it 3 weeks after.
And I'm still seeing these textures.

DerpyShadowz

Adoryn wrote: »

More fun with non-loading assets! I waited a while, tried running in/out of buildings and no dice. Oddly, I could see other players and npcs walk up the stairs but I was unable Relogging fixed this.

Yep ive seen these too, many many months ago. Twice.