@ZOS - if we have video footage of hackers, should we send it somewhere in particular?

Erock25

I captured three extended clips last night of our favorite hacker and the footage clearly shows an unshielded, CC'd opponent with 10% HP left not dying to 3 different players spamming executes. I ran into this guy about 20 times last night and it is extremely frustrating. What should I do with this footage to help get this guy banned (again)?

Roechacca

Good question

Erock25

Roechacca wrote: »

Good question

Yeah. I'm not up on video editing or even what software I could use, so I can't remove his name and post it here. Would really like to send it to someone at ZOS though.

LonePirate

Erock25 wrote: »

Roechacca wrote: »

Good question

Yeah. I'm not up on video editing or even what software I could use, so I can't remove his name and post it here. Would really like to send it to someone at ZOS though.

Upload it to You Tube but flag it as a private video in order to prevent public access to it. Include the video's URL in a message to one of the mods or include it in an exploit bug report.

pppontus

They really need to starting dealing with stuff. I think they got lazy when their player base was tiny and all sub and they seemed afraid to ban anyone.. now we'll see far more exploits with a larger player base, and so far, nothing has happened.

ThatNeonZebraAgain

pppontus wrote: »

They really need to starting dealing with stuff. I think they got lazy when their player base was tiny and all sub and they seemed afraid to ban anyone.. now we'll see far more exploits with a larger player base, and so far, nothing has happened.

Agreed. They need to take a hardline on all this knowingly exploiting crap.

Gizit

I want to see it though, can you link it?

Rook_Master

No one will shed a tear for these cheaters. I have many anecdotal reports of players using client-side cheats. Please, Zenimax, this needs to be taken seriously.

JTorus

Mentioned this in another thread, but well worth repeating here. As per the newly revised TOS, Section 8, bullet point 8. "In an effort to continuously improve the Services, You and other players discovering exploits, cheats, cracks or other inconsistencies are required to report them to ZeniMax"

Over the next few weeks there's going to be a lot of old players returning and lots of new folks signing up. It would be a shame to see them discouraged by cheating and exploiting. I would suggest /bug in game with a privatized video link for ZOS to review. Remain polite, do not engage the cheater, and do not expect to ever hear a result of your reporting. It isn't information you or anyone else is entitled to, though it would be nice to hear a blanket statement from ZOS that they really do receive, review, and make the effort to see this sorta thing resolved.

eventide03b14a_ESO

I found him.

Talcyndl

LonePirate wrote: »

Erock25 wrote: »

Roechacca wrote: »

Good question

Yeah. I'm not up on video editing or even what software I could use, so I can't remove his name and post it here. Would really like to send it to someone at ZOS though.

Upload it to You Tube but flag it as a private video in order to prevent public access to it. Include the video's URL in a message to one of the mods or include it in an exploit bug report.

Why flag it as private?

ZOS's rules are you can't name and shame on their forums. Nothing says you can't post exploits elsewhere.

Huntler

Post it to youtube, then send the link in a report. Also post the link to eso reddit for good measure.

JTorus

Huntler wrote: »

Post it to youtube, then send the link in a report. Also post the link to eso reddit for good measure.

I think the eso subreddit flies by the same rulesets the forums to (an agreement to ensure ZOS participation). Don't get me wrong, I'm as curious as everyone else and want to see these guys in action and see them get busted. But, if we expect to see the cheaters and their exploits removed from the game we have to be sure to follow the rules ourselves.

Erock25

I'll upload to youtube later today and send the link to anyone who asks.

Isbilen

Erock25 wrote: »

I'll upload to youtube later today and send the link to anyone who asks.

I'd like to see it, PM plz.

shebali

Erock25 wrote: »

I captured three extended clips last night of our favorite hacker and the footage clearly shows an unshielded, CC'd opponent with 10% HP left not dying to 3 different players spamming executes. I ran into this guy about 20 times last night and it is extremely frustrating. What should I do with this footage to help get this guy banned (again)?

I got some too. I had to chain CC him over and over.

Roechacca

eventide03b14a_ESO wrote: »

I found him.

http://youtu.be/1yggYc5IO7Q

Rust_in_Peace

Erock25 wrote: »

I captured three extended clips last night of our favorite hacker and the footage clearly shows an unshielded, CC'd opponent with 10% HP left not dying to 3 different players spamming executes. I ran into this guy about 20 times last night and it is extremely frustrating. What should I do with this footage to help get this guy banned (again)?

Could you PM me a link?

I would click Support and send them a written email report with a link to this youtube video with a description of what happened, time, date, etc.

Goldie

Ive reported cheaters and exploiters numerous times, and although they do not discuss the outcome of their "investigation" I still see the players ive reported botting, and exploiting for days on end, no matter how many times they are reported.

timidobserver

The proper approach is to send it to me so I can look at it. This comes straight out of the forum rules verbatim.

Gorthax

i can video edit the name out for you. Just upload it to youtube so I can download it and I will take care of the rest

ZOS_GinaBruno

@Erock25, please shoot me a message with the link. Thank you!

Erock25

ZOS_GinaBruno wrote: »

@Erock25, please shoot me a message with the link. Thank you!

Will do. I don't get home for a few more hours but I will definitely upload tonight. All others that asked will get a PM as well.

Ezareth

JTorus wrote: »

Huntler wrote: »

Post it to youtube, then send the link in a report. Also post the link to eso reddit for good measure.

I think the eso subreddit flies by the same rulesets the forums to (an agreement to ensure ZOS participation). Don't get me wrong, I'm as curious as everyone else and want to see these guys in action and see them get busted. But, if we expect to see the cheaters and their exploits removed from the game we have to be sure to follow the rules ourselves.

These players hide behind "The rules" which were created to protect against harassment and abuse by players yet just the opposite is happened. These players continue to play day after day and have for months despite numerous reports and the players being harassed are the paying customers who abide by the rules instead of exploiting them.

With all this said what *really* irks me is the fact that just lack week a group of terribles from Haderus that I regularly kill reported me so much my account was permanently banned for "Hacking" the game despite *zero* evidence of said hack occurring (I've never hacked or used exploits in the game). It took me a good two days and hours of my own time on the phone to get my account unbanned, and I still never received and explanation or a valid response on why I was banned on what precautions would be put in place to ensure this kind of abuse doesn't occur again.

This whole name and shame policy that ZoS has implemented has done nothing but give disreputable players a blanket to hide behind and obscure the visibility of any real actions on the part of ZoS to ensure that ESO remains largely exploit and hack free. I'm proof that if enough people report someone, they'll eventually get banned regardless of evidence. That these players still have active accounts is pretty surprising.

Bouvin

Submit it to YouTube.

They can hide behind the no "name and shame" rule on eso forums, but that doesn't apply elsewhere.

JTorus

Ezareth wrote: »

These players hide behind "The rules" which were created to protect against harassment and abuse by players yet just the opposite is happened. These players continue to play day after day and have for months despite numerous reports and the players being harassed are the paying customers who abide by the rules instead of exploiting them.

With all this said what *really* irks me is the fact that just lack week a group of terribles from Haderus that I regularly kill reported me so much my account was permanently banned for "Hacking" the game despite *zero* evidence of said hack occurring (I've never hacked or used exploits in the game). It took me a good two days and hours of my own time on the phone to get my account unbanned, and I still never received and explanation or a valid response on why I was banned on what precautions would be put in place to ensure this kind of abuse doesn't occur again.

This whole name and shame policy that ZoS has implemented has done nothing but give disreputable players a blanket to hide behind and obscure the visibility of any real actions on the part of ZoS to ensure that ESO remains largely exploit and hack free. I'm proof that if enough people report someone, they'll eventually get banned regardless of evidence. That these players still have active accounts is pretty surprising.

Yeah I saw that, a thread or on your youtube or something. That's kinda of a crummy deal, and you're right there's always going to be people to hide behind the rules and exploit the system, no matter where you go. Really sucks that you had to go through that, and I can empathize with how discouraging it is. I'm glad you got your account back. I'm not really big on the no naming and shaming rules either. I kinda think that some people should get called out on their BS, but for now, rules are the rules.

Ezareth

ZOS_GinaBruno wrote: »

@Erock25, please shoot me a message with the link. Thank you!

I can upload a ton more video of these jokers as well if you need any more. Just let me know.

Valnas

wait, i thought this was a thread about the blinxey build.

Bouvin

Ezareth wrote: »

JTorus wrote: »

Huntler wrote: »

Post it to youtube, then send the link in a report. Also post the link to eso reddit for good measure.

I think the eso subreddit flies by the same rulesets the forums to (an agreement to ensure ZOS participation). Don't get me wrong, I'm as curious as everyone else and want to see these guys in action and see them get busted. But, if we expect to see the cheaters and their exploits removed from the game we have to be sure to follow the rules ourselves.

These players hide behind "The rules" which were created to protect against harassment and abuse by players yet just the opposite is happened. These players continue to play day after day and have for months despite numerous reports and the players being harassed are the paying customers who abide by the rules instead of exploiting them.

With all this said what *really* irks me is the fact that just lack week a group of terribles from Haderus that I regularly kill reported me so much my account was permanently banned for "Hacking" the game despite *zero* evidence of said hack occurring (I've never hacked or used exploits in the game). It took me a good two days and hours of my own time on the phone to get my account unbanned, and I still never received and explanation or a valid response on why I was banned on what precautions would be put in place to ensure this kind of abuse doesn't occur again.

This whole name and shame policy that ZoS has implemented has done nothing but give disreputable players a blanket to hide behind and obscure the visibility of any real actions on the part of ZoS to ensure that ESO remains largely exploit and hack free. I'm proof that if enough people report someone, they'll eventually get banned regardless of evidence. That these players still have active accounts is pretty surprising.

Reporting should start an investigation, not insta-ban.

Otherwise, next time we want to win the war in Cyrodil we'll just mass report every player in the opposing factions. DER, it's obviously a bad policy.

Xsorus

Whats funny is I saw the Nightblade guy they used to run with is back as well.

Nothing like doing a 2000 damage Crit Charge on a VR5 Nightblade.....That's a Critical hit...doing less damage then what it actually delves for...on a non blocking/non shielded Vr5 guy.

Ezareth

Bouvin wrote: »

Ezareth wrote: »

JTorus wrote: »

Huntler wrote: »

Post it to youtube, then send the link in a report. Also post the link to eso reddit for good measure.

I think the eso subreddit flies by the same rulesets the forums to (an agreement to ensure ZOS participation). Don't get me wrong, I'm as curious as everyone else and want to see these guys in action and see them get busted. But, if we expect to see the cheaters and their exploits removed from the game we have to be sure to follow the rules ourselves.

These players hide behind "The rules" which were created to protect against harassment and abuse by players yet just the opposite is happened. These players continue to play day after day and have for months despite numerous reports and the players being harassed are the paying customers who abide by the rules instead of exploiting them.

With all this said what *really* irks me is the fact that just lack week a group of terribles from Haderus that I regularly kill reported me so much my account was permanently banned for "Hacking" the game despite *zero* evidence of said hack occurring (I've never hacked or used exploits in the game). It took me a good two days and hours of my own time on the phone to get my account unbanned, and I still never received and explanation or a valid response on why I was banned on what precautions would be put in place to ensure this kind of abuse doesn't occur again.

This whole name and shame policy that ZoS has implemented has done nothing but give disreputable players a blanket to hide behind and obscure the visibility of any real actions on the part of ZoS to ensure that ESO remains largely exploit and hack free. I'm proof that if enough people report someone, they'll eventually get banned regardless of evidence. That these players still have active accounts is pretty surprising.

Reporting should start an investigation, not insta-ban.

Otherwise, next time we want to win the war in Cyrodil we'll just mass report every player in the opposing factions. DER, it's obviously a bad policy.

Well I wasn't officially Banned until the morning of the next day. I received an email stating that I was permanently banned for "Hacking". I responded basically saying that the accusation was absurd and that I demanded to talk to someone. I got another generic response from someone saying they did a "thorough investigation" into the matter and that there was "evidence" that I was indeed hacking and that my appeal was denied. The morning after that I was unbanned with no explanation or apologies with the time I lost credited back to my account. I asked for a clarification of why exactly I was banned and got some response that it was indeed due to players reporting me and some sort of system "Flags" that verified it. I know exactly which players have regularly reported me and I tell you the crap that they say I do to "hack" the game is laughably absurd. Like Auto-dodge rolling and stuff. What kind of moron would use a hack that automatically dodges attacks? You'd be out of stamina in the first 5 seconds of a battle. The fact that some GM or some person in authority actually believed them enough to follow through and ban my account was pretty freaking scary.

It really shook what little confidence I had left in ZoS at this point. I've spent so much time on my account, freaking 100 days /played, the majority of that has been spent in PvP. If some trashcan player can get owned by you and report you for "hacking" and actually get someone to listen and ban that person, this game is on worse footing than even I had thought possible.

Meanwhile, we have people all over the game recording and reporting players who actually *are* using hacks or at very least some clever exploits and they continue to play every day with no repercussions.