[Bug] long "endless" load screens when group members teleport to different locations

HeroOfNone

I'm not sure if this has been reported outside of the game, but folks in our guild have found a fairly consistent way to cause endless loading screens centered around groups that is pretty annoying:

From an instanced dungeon, having one player teleport to one location, and while the are loading, another teleports to a different location. Either both or one of them will face a long loading screen on a pretty regular basis, especially if they are the last to leave.

If someone is leaving a trial after being kicked and reforming the group and someone exist the front door, some will have a long loading screen for a while, but all will load our at the same time.

If someone is kick from the group while they have a loafing screen up may make the loading screen take a long time, and at times may also lead to them unable to leave the party till they change zones.

yodased

Basically any time you travel to someone while another person in your group is also traveling you make a left at Albuquerque and get lost in limbo.

Kragorn

The long/never-ending loading screens problem has plagued this game since release and 11 months later still does so, if possible even worse than at the beginning.

Clearly it's a server problem, probably related to the 'mega-server' tech but ZOS rarely degin to comment on it, far less offer any hope it'll ever get fixed.

HeroOfNone

Kragorn wrote: »

The long/never-ending loading screens problem has plagued this game since release and 11 months later still does so, if possible even worse than at the beginning.

Clearly it's a server problem, probably related to the 'mega-server' tech but ZOS rarely degin to comment on it, far less offer any hope it'll ever get fixed.

Could be a server issue in certain cases certainly. Other times I've found out its been a firewall issue and I needed to put in an exception rule after seeing it block traffic. This is just an example of a fairly consistent way to case the bug that can probably be addressed


If you know of other conditions that cause the "endless" loading screen bug I invite you to share so ZOS can fix it or other players know to avoid it.

Kragorn

heroofnoneb14_ESO wrote: »

Kragorn wrote: »

The long/never-ending loading screens problem has plagued this game since release and 11 months later still does so, if possible even worse than at the beginning.

Clearly it's a server problem, probably related to the 'mega-server' tech but ZOS rarely degin to comment on it, far less offer any hope it'll ever get fixed.

Could be a server issue in certain cases certainly. Other times I've found out its been a firewall issue and I needed to put in an exception rule after seeing it block traffic. This is just an example of a fairly consistent way to case the bug that can probably be addressed


If you know of other conditions that cause the "endless" loading screen bug I invite you to share so ZOS can fix it or other players know to avoid it.

My comments are entirely relating to what I thought you were discussing in your OP, which I presumed were about this problem as one that sometimes happens, sometimes not.

In that type of scenario, firewall rules, etc. just don't figure because they are either 'on' or 'off' conditions so if it doesn't work once it never will: if you have to add a firewall rule to allow packet routing it didn't work before and will always work after, that isn't what your OP was describing.

Certainly this sort of thing CAN be related to the internet connection but my comments are based on 11 months of experience where I can see long/never-ending load times while watching a tracert go through without any problems.

As for knowing about other conditions, clearly I can't, I didn't design the server tech. ZOS are using, but if I can prove my data packets are reaching then in a timely manner (which I can) I KNOW it's a problem in their server farm somewhere: not being a ZOS employee obviously I have no idea where that problem may lie, or whether it's in reality a design flaw/limitation that isn't 'fixable' without tossing out the mega-server tech. entirely.

HeroOfNone

Kragorn wrote: »

heroofnoneb14_ESO wrote: »

Kragorn wrote: »

The long/never-ending loading screens problem has plagued this game since release and 11 months later still does so, if possible even worse than at the beginning.

Clearly it's a server problem, probably related to the 'mega-server' tech but ZOS rarely degin to comment on it, far less offer any hope it'll ever get fixed.

Could be a server issue in certain cases certainly. Other times I've found out its been a firewall issue and I needed to put in an exception rule after seeing it block traffic. This is just an example of a fairly consistent way to case the bug that can probably be addressed


If you know of other conditions that cause the "endless" loading screen bug I invite you to share so ZOS can fix it or other players know to avoid it.

My comments are entirely relating to what I thought you were discussing in your OP, which I presumed were about this problem as one that sometimes happens, sometimes not.

In that type of scenario, firewall rules, etc. just don't figure because they are either 'on' or 'off' conditions so if it doesn't work once it never will: if you have to add a firewall rule to allow packet routing it didn't work before and will always work after, that isn't what your OP was describing.

Certainly this sort of thing CAN be related to the internet connection but my comments are based on 11 months of experience where I can see long/never-ending load times while watching a tracert go through without any problems.

As for knowing about other conditions, clearly I can't, I didn't design the server tech. ZOS are using, but if I can prove my data packets are reaching then in a timely manner (which I can) I KNOW it's a problem in their server farm somewhere: not being a ZOS employee obviously I have no idea where that problem may lie, or whether it's in reality a design flaw/limitation that isn't 'fixable' without tossing out the mega-server tech. entirely.

We seemed to find some pretty repeatable conditions to this issue without the access, so I invite others to let us know their conditions, not the cause, for their endless loading screens as well

DeLindsay

Yeah 99% of the loading screen Boss issues I face are from exactly what Hero talks about. When I'm just playing solo doing any number of things I almost never have loading screen problems.

Rastapasta

Solo i get sporadic loading screens
In 4 -12 groups, pve and pvp, constanrly eternal loading screens, resulting in restarting and ending up at the initial spot iso leaving instance or moving requested zone.

I forgot to tell, while in loading screen for another zone, my toon is online standing there in the new zone, confirmed by groupmates. Meaning the super megaserver can't handle it.

This situation never improved since the start of this game even worse now since patcch 1.6.

Lol to all the frustration of constanly reloggin and restarting
Cheers to all the patient group- and guildmates.

Megaserver irony

Rastapasta

Seems they look the other side when it comes to solve this issue....

Faugaun

I experienced this exact problem a dozen times in two days of doing dungeons for sp!

@ZOS_GinaBruno and @ZOS_JessicaFolsom please get this info to whoever the right person is....it may not fix everything but maybe it will fix some?

HeroOfNone

Reminder that with the 30+ second loading screens this bug us still out there, and can increase the loading times even more. Be mindful not to rapidly teleport while in groups.