Hi all,
We wanted to give everyone some visibility into a couple of issues we are currently tracking involving the Dungeon Finder.
The first is a recurring issue where some group members appear to be offline after you port into a dungeon or are not ported at all. We’ve been working on a fix for this that will hopefully make it into U39.
The other issue relates to queueing as a group for a dungeon, specifically as a Tank or Healer. We've seen reports where these roles take longer than intended to get matched into a group, and after some investigating, we found there is indeed a problem here when certain conditions are met. While we work on addressing this, we want to offer some additional information that you can leverage as a workaround in the meantime:
- In 3-person groups:
- Tank, Healer and Direct Damage (DD) combination: If the Tank or Healer is the group lead, the LFG queue times will be significantly longer than if the DD is the group lead.
- 2 DD and a Healer, or 2 DD and a Tank: If the Tank or Healer is group lead, the LFG queue times will be slightly longer than if the DD is the group lead, but to a much lesser extent than the Tank/Healer/DD combo above.
- 4-person groups do not appear to be impacted by this issue in any way.
Until we can get a fix for this, we suggest
queuing up with the DD as group leader for any 3 person groups so you get through the queues much quicker.