Yes, please. If you go to our help portal here, you can choose "In-Game Support" then choose your platform, and you will see "I have a character issue" and "I have an item is…

@Feowyn13 could we trouble you to submit a Support Ticket so we can take a more in-depth look at your account? If you reply here with the ticket number, we can escalate it. Thank you!

Hi All, we posted an update regarding maintenance tomorrow that will turn trading back on tomorrow morning, barring any additional identified issues. If we come across an issue, we will update here. …

Hi everyone!

Hi all, just posted in a similar thread but wanted to let you know we have seen these reports and are working on getting the issue fixed.

Thanks for the info on this, everyone. Just confirming we've seen the reports and are working on getting this fixed.

Thanks @evymyu233 - just wanted to clarify that the tooltip text here is inaccurate and should state you need to own the Necrom Chapter (not Greymoor). We'll make sure this gets fixed in a futur…

We have temporarily turned off player trading on the PC NA and PC EU servers while we investigate an issue. Attempting to trade while player trading is off will result in a "Trade failed" e…

This is the official discussion thread for, "Watch These Intrepid Streamers Explore The Infinite Archive"

Hi all, providing another update regarding the Seals of Endeavors issue. Through our investigations, we have found that no one is missing Seals. We are seeing some players may be getting duplicate se…

Hi everyone,

Hey all, just wanted to thank everyone for your tickets and additional feedback. We are continuing investigations today. As we continue investigating, we’ll still take any additional ticket numbers. …

Hi all, just confirming we've seen this and are looking into it.

Hi all, providing an update regarding the Seals of Endeavor issue. Currently, we are not seeing a loss of Seals of Endeavor from this issue in our back-end logs, but we are still investigating. For t…

@freespirit Our support team says you can use "Character or Item issue" - either will route them to the right place. Thank you!

Checking on this for you - one moment!

@DinoZavr Thanks for the feedback here. We have passed this on with a few other reports to the dev team. We'll follow up if there is any additional information. Thanks.

Thanks for passing this on. We've passed this on to the dev team for their investigation.

It does. Thank you! Forwarding this one along to the folks looking into this.

@Dr_Rektar I know you posted in this other thread, but could you please submit a Customer Support ticket and reply here with the number? We'd like to investigate this with you.

Hey all, we'd like to dig into this for you. Could anyone experiencing this please submit a support ticket and reply here with the number?

Thank you! We identified the issue and someone from Support will be reaching out. Thanks so much for the heads up!

The issue should now be resolved - if you are still waiting at a loading screen, please try relogging. Thanks!

Thanks, everyone! We are looking into things on our end.