Hey everyone, we've been seeing a recent increase in malicious activity targeting our servers, so we have made adjustments on our end to address this threat. Because of this, you may experience …

Hey all, just wanted to chime in here. Thank you starting the thread and having the discussion. One of the things we’ve always strived for with moderation is leading with education with community gui…

We are seeing things improve and stabilize on our end of things. Still monitoring, but think folks should be able to log in without being kicked.

We’re starting to see some things stabilize on our end. But we are continuing to monitor.

We have a ton of internal monitoring and the teams - including a NOC - who investigate these issues aren't always the same ones that put up forum messaging. Thank you.

Hey all, just wanted to note that we have a team looking into the current connection issues. So we’ll provide more info based on how those go. Just noting it might take a bit because of the current…

Just confirming we are also looking into potential issues that may be affecting PC EU as well - thanks all!

Hi All, just wanted to note that we have a team investigating issues right now. But given the time right now, figuring things out will take some time. If we have an update, we will follow up.

Sometimes ;)

Hi everyone, just wanted to confirm the team is investigating these issues which appear to be affecting all NA servers. Thanks!

Hello everyone. As communicated earlier, we now have all live megaservers online and available to players. We understand the outage was frustrating, but we want to thank you for your patience as we w…

Hey folks - here's some answers to the main questions in this thread, as well as some insights to our process and what we're working on to help us better debug the issue(s). Thanks for the …

We have opened all of the Xbox and PlayStation realms. We will continue to monitor all realms for stability. Thank you for your patience as we have worked to bring the servers back online.

Hey all, just a heads up we are currently troubleshooting a few tech issues (seems to be the theme of the week, eh?). We'll be live as soon as we can but please expect a slight delay!

HI All, we just updated here on console, but the TL;DR is we are working on testing console megaservers now, with the goal of having them up today. But no eta yet as we are still working through test…

The cooking stream is still happening! Jess and Gina are prepping now to bake and chat!

Thanks again for everyone's continued patience! As mentioned above, PC NA and EU are back online; please submit a ticket with Customer Support if you notice any issues with your character. Addit…

Too early to call right now. We need to give the team more time to work on console now that PC is up and running. But once we have that info, we'll update the core info thread.

Hi All. We have opened the PC NA and PC EU megaservers. We have been monitoring stability and keeping a close eye on things before issuing this wider all-clear on the realms.

A bit more of a substantial update this time! We are making solid progress, though there is still a great deal of work to be done. We are anticipating work continuing through the night to get all Liv…

Update: We are still hard at work trying to get all live realms back up and running as soon as possible, and are making good progress on PC NA. The current plan is to open realms by platform (NA and …