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Cannot cancel ESO+

blackmoonstudiosb14_ESO
I paid for eso plus through the website and not steam. I want to cancel but when I go to cancel membership on the left it just leads me to purchase an eso plus subscription? If I go to the support tree it just says to go to my account and cancel by going to the cancel membership which leads to purchasing a subscription haha.

Wanting to cancel this subscription and this being this difficult is insane.d4a1pguwy6ol.jpg
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  • blackmoonstudiosb14_ESO
    Forgot to add that manage membership and cancel membership lead to the same pages.
  • ZOS_Kraken
    ZOS_Kraken
    admin
    Hello! It looks like you are set up for non reoccurring. So there is not a sub to cancel. Are you trying to get the month it just took out refunded?
    Staff Post
  • blackmoonstudiosb14_ESO
    No just wanted to cancel because I thought it was a subscription and not a single purchase. Thank you
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